8 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Quick service, no much of bureaucracy, kiosk check in save time in lines, staff on pick-up very friendly. Free upgrade for a Toyota Rav4 because they didn't have a Toyota Camry.
Dislike: We reserved a Toyota Camry to be more conscient of fuel usage and our car was not available at the day. So we have to use a category above with more fuel consumption.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Very easy self service pickup. Great car. Good fuel economy and so comfortable.
Read More >8.2 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Great selection of vehicles and good value.
Dislike: First rep tried to upsell an upgrade and goes onto insisting on a Chinese driver's license even though I had a voucher clearly stating that a US or Canadian driver's license is acceptable. He didn't make much effort to help and sent me to wait in line again at Customer Service counter, where the service rep was a lot more helpful and straighten out the issue by doing a simple check on the order comments.
Read More >8.4 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: New Car, fast return
Dislike: Pickup was slower than expected , 20-30 minute wait in line
Read More >9.6 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Great low mileage car
Dislike: New car shipping sticker still on the windshield
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Found the vehicle last in the trip planning and still got a wonderful price. The check in was all computerized and I got to pick my vehicle from a number of choices makes and models. Really liked the whole process and very considerate personnel helping with the check in computers. And check in only took minutes.
Dislike: The fuel options are confusing so filling up before returning seemed the best and least expensive option. The insurance included was something I've looked for and it was a pleasant benefit.
Read More >sh***@gmail.com
Los Angeles
9.8 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Alamo pickup automated system at their branch was efficient and very usefull. It saved me time avoiding the queue.
Read More >9.8 /10 Excellent
Reviewed: Sunday, September 21, 2025
Dislike: Make it easier to refund cash deposit
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Easy to access and choose our rental car!
Dislike: When we got the rental car, the car was washed but not dry...still wet outside the car!
Read More >Mohammad ALAJMI
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: Well done, I like it all
Dislike: Nothing
Read More >9.2 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: MERCI
Dislike: MERCI
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: No glitches - we got what we contracted for
Read More >8.6 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Pickup was fast, car is clean n match the model i have requested
Dislike: Maybe the staff could have a short brief to show us how to use the basic functions of the car after handing the car to us
Read More >9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Wait long time for the car (minivan) ordered.
Were offered to choose any smaller SUVs available, but it just could not accomodate the luggages we brought.
Good that at last a 7 seater SUV was available and we took it.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo was perfect,the car was new.
Read More >5.7 /10 Average
Reviewed: Sunday, September 21, 2025
Car below expectation smaller car
Read More >8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
Didn’t like being asked to upgrade for more money on a car we didn’t need, trying to up sell on pick up
Read More >7 /10 Good
Reviewed: Sunday, September 21, 2025
Alamo were absolutely awful.
We arrived and went to sort the car, we were asked to choice the car, I asked if we just picked any, to which the man said yeah.
We just choose the one he had up, it was the size we needed.
He said I needed a car seat which I had to pay for. He went over the cost of the seat and that was it.
A day later I checked my online banking to see £1200 had gone out of my account. When I looked on the paperwork, we had been charged £1200 for the car. I couldn't understand why as I had paid for the car.
When I looked into it more, we had been charged an upgrade charge and taxes. The car we had was an upgrade. He never at any point said its was upgrade or chargeable. We went back and they changed the car for one we had paid for. The lady we spoke to said she was sorry, but didn't seem surprised.
I think it was awful that we could be offered a car and not told you will pay £1200 more. What A con.
We also didn't need the car seat as all the children were old enough, that did get removed from the costs.
I'm so disappointed that they could do what they did. If I hadn't have gone back we would have been charged all the money.
Read More >Kenny Robertson
Los Angeles
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good service from Alamo
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
On-line check in was really quick and easy.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
I couldn’t use my own insurance.So I should had deal with new insurance on counter.
Read More >6.7 /10 Average
Reviewed: Sunday, September 21, 2025
The car was received with a lot of scratch marks and the personel in attendance didn't seem to care. Took photos myself for future reference. On my way to the hotel after a 26 hour trip I realized that the car were only half full. Again took photos for my reference. Received an additional bill of $141,67 after my trip which are unexplained and cannot be for gas alone. Await reply. Very average experience and will think twice before using Alamo again.
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
I had already checked in online, but had to do it again at the pick up. Waste of time doing it twice!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
They were excellent to deal with. And provided great quality cars
Read More >6.7 /10 Average
Reviewed: Sunday, September 21, 2025
Found the desk staff treated me like just another number and did not care. Choice of cars was excellent.
Read More >Jenny Australia
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
Anything over 30 days rental is a nightmare with Alamo. For 66 days hire it ended up being 3 separate rentals. 3 days before car return an abusive email sent regarding my expired debit card and the need to return it to a location ASAP as it was no longer a valid rental. Closest Alamo 2 1/2 hours away. Customer Service also very unhelpful. Wouldn’t take a valid cc over phone or via email yet that is how I booked it all in the first place. Eventually after 2 days of abuse and being told the car would be listed as stolen, given an Enterprise location 30 minutes away. The very first conversation if told I could go to an Enterprise not Alamo location would have avoided all of this as would it have been if I was advised of the issue when the new rental kicked in 4 days before being notified when I was at an Alamo location. Certainly didn’t appreciate being told to take the car back to Los Angeles when I was 21/2 hours north east of San Francisco. I don’t know whether it is a California thing, but lack of service and rudeness seems the norm as well as abuse especially when I speak perfect English but they don’t care and “what” being yelled at me takes up most of the conversation which they then just make up what they want.
Read More >8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
Economy car booked at LAX.
On arrival counter clerk tried to get me to up-grade to a Compact car, saying it would be roomier and more comfortable over long distances at an additional cost of only so many more dollars per day, which I declined and said I would stay with the Economy car booked, asked about cruise-control and was told that only Full-size cars had cruise and would do well to upgrade to one [ at extra cost of course. ]
I again declined and was then given a Compact car, at no extra cost. Why ?
Because they did not have any Economy cars, having previously tried to get me to pay for an up-grade which they were bound to give me gratis anyway ! Nice try Alamo.
On checking 5 different makes of Economy cars, I found that they ALL had cruise control, making the counter-hand, at best, woefully ignorant of the features of the vehicles Alamo rent out, or a deliberate liar at worst.
Commission-hungry rental agents who are prepared to tell customers anything to boost their income do little to maintain the reputation and integrity of Alamo.
I have taken the matter up with Alamo and am waiting for their response, but thought I should advise you of the dubious methods being practiced there.
Read More >3.3 /10 Poor
Reviewed: Sunday, September 21, 2025
Avoid ALAMO, only use If the price is rock bottom and you don't mind shabby service. My booking as indicated by Alamo, clearly showed 'Ford Expedition' or Similar.
Went to collect one of the many Expeditions in the lot, and was told I would need to pay extra to upgrade to the Expedition, despite it being on their paperwork already...
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
the car I reserved was never there in the first place so I was quite frustrated because I was with my boy and pregnant at the sametime yet fortunately someone just dropped off very similar size vehicle of I reserved so I picked it up right away
was content while driving (the one I reserved was grand cherokee one I drove was Nissan Murano)
staff said there would be similar size vehicle out there in the first place but there was almost none until I pick up Murano
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The first staff member we dealt with was extremely unhelpful and was not interested in answering very simple questions about the insurance and made the start of the pick up process frustrating, particularly after a long flight. The manager on duty who we dealt with after being fobbed off by the first staff member was fantastic, answered our questions simply and helped us understand the difference between the insurance policies that we booked through Easyrentcars and Alamo - the two companies provide different levels of cover with different cover providers depending on what insurance you book.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
All cars parked within specific category eg small medium etc so could pick the car you wanted to drive. keys already in the car so just sit and drive out to the boot. Car is scanned to your details and off you go. Returning the car was such a simple process as well just loved it. drive through lane , attendant scans details, looks around vehicle check mileage and fuel and you receive print out and off you go. Thank you we certainly will be using the service again.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.
Read More >D.Jimenez Perles
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent experience
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was a very quick process during the pick up as I didn’t need to wait in line for service, everything was done through the computer, I liked the freedom of choosing our car as we were able to spend time looking at the car and deciding which car to pick at our own pace.
Read More >7 /10 Good
Reviewed: Sunday, September 21, 2025
They changed the type of car
More price
I send an email asking to change the car because break problem and never get reply
I called and there replied was to go back to the airport
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Maybe the perdón of the coyotee Will be better
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car I ordered was not available at this location which did not help and the alternative vehicle was not ready for over an hour.
Read More >9 /10 Excellent
Reviewed: Sunday, September 21, 2025
everything was perfect but you need to wait until finishing the car procedure in pick up the car
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good company. Good car.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent quick and friendly service
Read More >6.7 /10 Average
Reviewed: Sunday, September 21, 2025
The car seemed to have an electrical fault of sorts - we were worried it would break down a few times!
The vehicle was relatively clean but there were lots of window smudges on the inside and out, and there wasn’t much washer liquid left to clean them.
They seem to add on a lot of additional charges at the counter which aren’t particularly well advertised when you book it. We ended up spending as much at the front desk as we paid to originally hire the car so it ended up being twice as expensive as we thought it would be.
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Used the Alamo "Skip the Counter" option which saves having to queue at the desk. Just go straight to the garage and pick the car you want from those available in your group.
Needed to extend our rental for a couple of days due to unforeseen circumstances but this was easily arranged by phoning them.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Seriously impressed with the quality of service they offer.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
great alamo
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very nice and convenient shuttle bus service to and from the airport free of charge. Nice that we could pick any SUV out of the row.
Read More >9 /10 Excellent
Reviewed: Sunday, September 21, 2025
I have used them many times and while there are no bells and whistles their prices are good and their service is efficient
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Car was clean but had an ingrained smell of marijuana that we couldn’t get rid of.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The process of getting the car was pretty good. However I don’t understand why I had to purchase the personal liability insurance which costs me another 100 Plus usd . The staff explained that it was compulsory and that the police would require it or something like that. If it is compulsory why don’t u all include it in the price so that we can Budget or review this before we book.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I order suburban but when coming give other premium suv but smaller because of that i telling to chance back timo suburban than they give us without any problem.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Despite not being able to rent the car as my form of credit card was not accepted - the Alamo Staff were great - and did say i wasn't the first and last to be effected.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything went perfect, no picku-up lines, counter staff friendly, drop-off in less than 2 minutes
Read More >5.7 /10 Average
Reviewed: Sunday, September 21, 2025
I ordered Jeep Grand Chorkee or similar but I received the car with lower class. For Jeep Grand Chorkee Alamo wanted to charge me additional very high fee.
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Gave us car which was class lower
Read More >8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
They were friendly and wery helpful.
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
The whole process of collecting the car is very smooth and the counter staff is able to explain very clearly on the terms and conditions. The staff will ask if you need the insurance coverage from them but she did not try to hard sell to me. My recommendation is not to subscribe to any insurance from the online car rental portal you are using but to purchase directly at the Alamo counter. This approach will give you a worry free trip as you are able to call Alamo for direct assistance if required instead of calling the insurance agency direct while overseas.
Read More >8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
Service as expected.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
El auto lleno todas nuestras expectativas, vehiculo nuevo
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
- the car had a scratch
- the front windshield water pump was not working (I discovered that later when I thought there was no water so I added water but still it didn’t work)
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Si tuvimos que esperar porque no había disponibles !! Lo trajeron aún mojado porque lo estaban lavando! El auto tenía un ruido en la caja de cambios !
Nos extrañó porque el
Kilometraje no era de un auto viejo!
Read More >9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
El personal del mostrador fue muy amable.
Read More >9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Le obligan a uno a coger seguros que no están cotizados en la reservación, lo que incrementa el costo tremendamente y la funcionaria afirma que esos seguros son obligatorios, afirmación que creo no es cierta.
Read More >9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
El auto fue muy bueno en relación a el precio.
Read More >Vishwas Shashidhar
Los Angeles
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very good car, great condition, well maintained & clean. Swift service & friendly staff.
Read More >7.7 /10 Good
Reviewed: Sunday, September 21, 2025
1) Overall good experience
2) I was charged for tolls that I have yet to receive an itemized breakdown.
Read More >8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service
Would come back
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excelent information and service
Read More >6.3 /10 Average
Reviewed: Sunday, September 21, 2025
no
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Dominic Harrington
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service and highly efficient.
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
After paying the full cost on the QEEQ website, I was informed at the Alamo branch at Los Angeles Airport that I was required to purchase additional third-party liability insurance. This caused a bit of a delay in picking up the car, as this requirement was not previously disclosed on the QEEQ website.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's a Mustang, it's a convertible, it's 1955 for 10 days, what more is there to say?
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I've only used Alamo at Los Angeles Airport. Self-service car pick-up, no lines, no checking of driver's license, no fuss, no upselling.
Read More >Jacqueline Huggins
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Upgraded the car model with additional cost; there was also some upselling.
Read More >Natalie Springhall
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff at Alamo did not push for insurance sales, and the procedures were handled very quickly and smoothly.
Read More >Theresa Needham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, very good.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Joanne Spencer
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good, the pick-up was quick.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Queue times depend on how many people are there; if there aren't many Chinese, it won't be too slow. Service mainly depends on the renter's English proficiency; you can't expect everyone to speak Chinese. What kind of car you get is pure luck. I once booked a compact car but was able to take a small van after confirming with the staff, and there was no extra charge.
Read More >Porter Lindberg(h)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very polite, extremely satisfied
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Florence Tennyson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Many alternative vehicles.
- Long wait time for the shuttle bus; various sales promotions.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Limited selection of compact cars
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >Leo MacPherson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We chose a service at the store that allows returning the car without a full tank, which saves time. However, we found out that the remaining fuel is non-refundable. We can accept this, but it would be better if it was mentioned online.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and convenient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental car company's service was quite good.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very reliable company with a large fleet of vehicles. Friendly staff and quick procedures. However, sometimes there are long queues due to the high number of customers.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not bad
Read More >Selena Katharine
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, I was satisfied with Alamo's service. After landing, there was a free shuttle to the rental point. When returning the car, the staff quickly handled everything and then took me to the airport or hotel. The staff were very nice. However, one vital issue disappointed me: I had planned to drive an American car and reserved a Grand Cherokee or similar model. When I arrived at the office, I was told the last one had been recalled and was unavailable. At the parking lot, a staff member directed me to the fourth row where all the cars were midsize. I noticed larger SUVs like the Explorer in the first row, so I went to the counter to ask for the Explorer key. I was told it was a higher-level model and required an upgrade fee. Reluctantly, I took the key for a Highlander. Later, I found out that the Explorer is indeed in the same class as the Grand Cherokee and many others had gotten the Explorer when they couldn't get a Grand Cherokee. This made me quite annoyed and speechless.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport shuttle bus takes you directly to the location, which is very convenient. The store has many self-service machines for picking up the car, making the process very easy without long lines. You print out a slip, and a dedicated counter will handle the process. They don't constantly push insurance, and the staff is very friendly.
Read More >Booth Whittier
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, it's pretty good but the wait time is quite long, and the self-service machines are not very user-friendly.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Efficient service, a wide range of vehicles, convenient and fast.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A cost-effective rental company with good service.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Ford Middleton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient. Twice returned the car, each time took less than 30 seconds.
Read More >Gwendolyn Elinor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This is a great car rental company. I'll keep using Alamo on my next trip to the US this year. (^_^)
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were too many people, and the waiting time was very long.
Read More >Doris Ingersoll
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good! Felt great! Convenient and fast!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad, they upgraded me to a BMW X3
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were many people, but the self-service machines made the process quite simple.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car's condition is good, but the model differed from the reserved one, and it was slightly smaller.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very close to the airport, with convenient shuttle bus service. Quick and easy car pick-up and return process, excellent service, highly recommended.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Bernie Faraday
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, no need to queue. You can complete everything on self-service machines and then choose a car in the parking lot. I will rent from ALAMO again next time, great value for money!
Read More >Beatrice Daisy
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
William Bertha
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The cars from Alamo are excellent, very new, and I'm very satisfied!
Read More >Lindsay Smollett
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The self-service process at the store is quite convenient and fast.
Read More >Wanda Copperfield
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Rosemary Godwin
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This rental experience was excellent. Drove 5500 kilometers without any issues. Vehicle exchange took only 1 minute. Amazing!
Read More >Susanna Tomlinson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very convenient and comprehensive company with many employees assisting customers in the lobby.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad. After returning the car, they even drove us to the hotel. Don't forget to tip!
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Odelette Effie
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall good, but the confirmed car model was not available.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Leonard Clark(e)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very quick, satisfied
Read More >Cliff McCarthy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, the car rental experience was very satisfactory. The price was affordable, and the car we rented was almost new with only around 1200 miles on it. There was a gas station nearby the store, and the pick-up and drop-off procedures were smooth. We purchased the most comprehensive insurance on QEEQ, and at the store, we only bought an additional $4.99 Roadside Assistance Protection (RAP), which is optional. After returning the car, we conveniently took the Alamo shuttle to the airport.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The company has a lot of vehicles, great service, low prices, and the model I chose exceeded my expectations. Thumbs up.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great car condition and high efficiency.
Read More >Dolores Hemingway
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service was great! Plenty of cars! However, I did not get the Grand Cherokee I reserved. Clearly, it was available but they didn't give it to me! This is really unacceptable.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental process was very efficient. Supports returning the car at a different location with no extra fees. Allows adding a second driver for free.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting and returning the car were both very convenient, especially with the shuttle service at the airport.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The company provided good service. The windshield was damaged halfway, but the store handled it promptly.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good, their prices are mid-range.
Read More >Douglas Bunyan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
Read More >Jessica MacArthur
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Everything was good, except the counter staff didn't smile. Maybe it's because our English isn't very good. They were nice to foreign guests.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied, already recommended to friends.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Julian Kennedy
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I picked up the car at the counter, and the staff kept trying to sell me additional services. Fortunately, I couldn’t understand him!
Read More >Parker O'Connor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good~
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The 24-hour service was excellent, the staff at pickup were very friendly and attentive, the car was in good condition, new and got a free upgrade, returning the car was easy, there was a gas station nearby, overall a great experience!
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store is big. The car I reserved (similar to RAV4) was unavailable, and the front desk offered me a Kia. I reluctantly agreed, but later in the parking lot, an employee informed me that I could choose any SUV. I picked a GMC, which consumed more fuel. The return process was seamless despite my concern; they just checked the fuel gauge, and I was done in under 5 minutes. The pick-up and drop-off process was very straightforward. I am not sure if there will be any charges.
Read More >Maxwell Daniell
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Both pick-up and return were very convenient. The pick-up can be completed on self-service machines, saving time from queuing, very satisfied.
Read More >Letitia Taylor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's very convenient to take the free shuttle bus with Alamo signs from the airport to the rental location.
Read More >Ferdinand Bart
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall good, a wide selection of vehicles available.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good. The front desk was very efficient, and there were no additional insurance sales. The car was nice as well, with a variety of vehicles to choose from. Highly recommended.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Probably because of the relatively low price, there were a lot of people, and it took almost an hour to get everything sorted.
Most importantly, when I provided my booking reference, they said my reservation number had already been used.
It took a long time to resolve the issue with the staff. I wonder how others would handle this if they're unable to clearly express the issue in English?
QEEQ needs to improve its coordination with overseas car rental companies.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo Car Rental is indeed excellent. Their complimentary shuttle bus is blue.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There is a shuttle bus, and it takes about 15 minutes to get there.
Read More >Wanda Copperfield
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Great, many car options. Return was fast and they even helped with my luggage onto the shuttle bus. Nice.
Read More >Elmer Frederick
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The return process was very quick.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Returning the car was very convenient, and the rental price was reasonable. Overall, the rental and driving experience were quite comfortable.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The queue was organized despite the large crowd, and the hall was spacious.
Read More >Mandel Rebecca
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Cost-effective and convenient to pick up the car.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Werner Bloomer
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Hamiltion Timothy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient, orderly, and efficient.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
First time using this company, the service was pretty good, the car options were even better than my customized selection
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were very warm and friendly, and the self-service car rental process was very convenient. Returning the car was quite user-friendly as well.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
After a window smashing incident, Alamo's service was very prompt and efficient, with no extra costs. Fortunately, we didn't follow QEEQ company's customer service suggestion to privately fix the window at a repair shop. Otherwise, we'd have to bear the cost of the car window on top of the significant loss from our stolen luggage.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store is not far from the airport. The shuttle bus is very convenient, and the self-service car pickup is very easy to use, saving time waiting in line without having to endure various promotions.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A good company. They have self-service machines but our credit card didn't work, so we had to queue.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The return process was very simple, just a few steps away from the airport shuttle. However, there were not many SUV options.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very good car rental company.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picked up the car from the kiosk, very convenient and fast! Purchased CDW and EP during the rental, there was a 50cm crack on the windshield when returning the car, no need to pay, return was done in a minute.
Read More >Webb Thackeray
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Alston Cecillia
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Affordable and very convenient.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was okay. Since this time we had a family of four (three adults and one child) with three large suitcases, the attendant strongly recommended an extra-large American car, a Chevrolet. As smaller-sized Asians, we had to climb into the car. Of course, the cost skyrocketed from over 4000 for 16 days to over 8000, doubling our budget. If it weren't for the car's navigation system being very helpful for this trip to the western USA, it would have felt like an upsell. Returning the car was relatively easy!
Read More >Cornelia Elizabeth
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Smooth process and quick car pickup!
Read More >Douglas Bunyan
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
Frances Browning
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Compared to other companies, there are more car models, quick service, and clear GPS.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Martha Orlando
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There are several self-service kiosks, staff assistance, and clear instructions.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Easy return, quick pickup, had to queue for paperwork
Read More >Georgia Stuart
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Elizabeth Longfellow
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car had an issue, but they replaced it without any fuss.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store service is very efficient.
Read More >Malcolm Rutherford
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Clean and organized
Read More >Taylor Cook(e)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up and returning the car was very quick and convenient. Ten thumbs up!
Read More >Paula Winifred
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Elva Nathaniei
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo's service was unexpectedly good. They offer self-service car pickup, although I used the counter. Self-service is probably very convenient during busy times. The car was in good condition, and you can choose your model within the same category, which is a nice touch. Maybe because I bought full insurance on QEEQ, there were no extra sales pitches like before.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Nydia Huntington
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service attitude was very good, the procedures were handled quickly, and we could choose the car ourselves. We were able to get a Jeep with less than 10,000 kilometers, which was great.
Read More >Vincent Cocker
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car keys were left in the car for us to pick up, but we didn't understand that initially and wondered why we weren’t given the keys directly. This should be explained more clearly. We felt quite clueless at first.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store is easy to find, not many people in line, and the paperwork is simple. Returning the car is very efficient, it only takes 5 minutes.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was great, but the car exchange point in downtown San Francisco was hard to find. However, it’s not easy to find anything in San Francisco because of the one-way streets and complex traffic rules. It took me 30 minutes to find a spot just 300 meters away. I recommend returning the car at the airport if possible.
Read More >Zachary Congreve
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Wide selection of vehicles, overall good value for money.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I really like Alamo's branch at LAX. The cars are new, and the service is good!
Read More >Abigail Harrod
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Toyota RAV4, the vehicle is very new, with just over 14,000 miles. A very good car rental company, quick pick-up and drop-off processes, very efficient. Will definitely choose Alamo's car rental service again if I have the chance.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Cornelia Elizabeth
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Service was good. Our car had an air conditioning issue, so we swapped the car at a nearby location. The cost was recalculated after an appeal at the rental location.
Read More >Pag Christiana
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This was my first time driving in the USA. Initially, I chose an English website but was worried about communication problems, so I switched to QEEQ. The experience was excellent; everything went well, and there was free GPS. The only downside was that QEEQ couldn't assist us with getting a better price when we upgraded the car mid-trip. I hope QEEQ can offer better deals for mid-trip upgrades in the future.
Read More >Camille FitzGerald
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service machine saves queuing time.
Read More >Nathaniel Kell(e)y
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient, you can choose the car you like, and the service is very friendly! The key is that the car is very easy to drive!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
When we went to pick up the car, it wasn't crowded, and the customer service was pretty good. However, when returning the car, we noticed there were a lot of people renting cars.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Direct and straightforward, got the car immediately without any upselling. It might be because I had all the documents printed out. I recommend having everything ready before going.
Read More >Fitch Euphemia
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo and National share the same location, and the cars are interchangeable. At the self-service kiosk, you can print the contract in about 5 minutes, then take it and choose your car. We rented a luxury car and initially saw only a Volvo S80, which was nice but we were expecting something like a Cadillac. We asked the staff, and they kindly checked for us, eventually bringing out a freshly cleaned Infiniti QX60. It turned out to be perfect for long trips over the two weeks.
Read More >Gladys Sainsbury
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting the car was quick. There were quite a few people, but the process was short. After a few brief questions, we could pick up the car. The parking lot was huge, with various types of cars. Since I had a reservation, I went straight to my car and drove off. It was a yellow Camaro, a soft-top convertible. The interior had a pleasant scent and was very clean, almost like a new car.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient, self-service car pickup available, and plenty of gas stations around.
Read More >Ophelia Housman
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Douglas Bunyan
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Matthew Horatio
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I still prefer Alamo for car rentals in the USA. The office is spacious, with self-check-in and self-service car selection. You can choose your favorite and familiar compact model from several options when picking up the car. Returning the car is quick!
Read More >Bblythe Brooke
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pickup and drop-off were very convenient, although the shuttle service at the airport wasn't as frequent as with bigger companies, usually around a 15-minute wait.
Read More >Antonio Lancelot
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was quite new, and the service was excellent.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo in Los Angeles is good. I rented a standard car, but it seems the company didn’t have this model, so I ended up choosing a Camry from the full-size options.
Read More >Salome Wheeler
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The machine input the wrong birth date and couldn't be changed. Had to go to the counter. Hope it can be fixed.
Read More >Rita Galsworthy
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
You can handle the paperwork at the counter in the hall, or use the self-service machines if you have a reservation. They don't push you to buy insurance. After completing the formalities, go directly to the parking lot to pick up a car. The lot is divided into compact, midsize, fullsize, and SUV. Just go to the section of the size you rented and pick one. The keys are already in the cars. Drive your chosen car to the exit, and the staff will scan the contract and the car's barcode, and you're all set.
The staff are very enthusiastic.
Read More >Spring Willard
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff was quite enthusiastic. When renting the car, they asked if I needed road assistance insurance. I said no, and they didn't push further. Very satisfied!
Read More >Mandy Hawthorne
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service attitude was excellent, and the vehicle was great too. However, there was a slight issue with the charges. Besides the contract amount, an additional $10.95 was charged to my credit card about a week after I returned home. I'm not sure what this charge is for. I specifically asked during the car return if there would be any extra fees. Please help me inquire about this with QEEQ, thank you.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied, the car model is good and relatively new.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The company is professional, has good service attitude, and the car is in good condition.
Read More >Beryl Wollaston
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, the car was very new, and there was no hard sell on insurance. Highly recommend.
Read More >Bernard Sara(h)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Cheap, convenient, semi-self-service pickup, simple procedures
Read More >Dolores Hemingway
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There are many customers renting cars. If you know how to use the self-service machine, you almost don't need to wait in line. I rented a Nissan Altima, which has average condition with over 30,000 miles on it. The car has a noticeable alignment issue and hasn't been well-maintained.
Read More >Raymond Moulton
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The number of airport shuttles is relatively fewer compared to other companies, but everything else is great. The self-service kiosk for picking up the car is very convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient. As soon as you exit the airport, you can see the shuttle bus going to the car rental company. The driver is very friendly and actively helps with the luggage. At the rental company, everything is done through automated kiosks, which is fast and convenient. You can go directly to pick up the car, very impressive.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This company is very good, their service for changing and returning cars is excellent.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The self-service rental machine is very easy to use and convenient, saving the trouble at the counter.
Read More >Vivian Crichton
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff were very friendly, the car was in great condition, and pick-up and drop-off were fast and convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
1. We arrived at the car rental spot at the airport in the middle of the night, and there were still two counters open, which was great. It takes about 5 minutes to wait for the shuttle bus from the airport to the rental location.
2. The staff were friendly and not pushy. They only asked if we wanted to upgrade the car and recommended the very practical TravelTab (a Samsung Galaxy that functions as a phone, navigation device, and Wi-Fi hotspot).
3. After completing the paperwork, you go to the parking lot to choose a car. All the cars of the class you booked are parked together with the keys in the cars and doors unlocked. You can pick any car and drive away.
4. There were many options available across different car classes. The cars were new, well-maintained, and clean inside.
5. When returning the car, despite not having a full tank because the gas station was far from the return point, the staff said it was fine, which was very considerate.
Read More >Veromca Juliet
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo is excellent. They have no mileage limits and no restrictions on where you can drive within the US. The service is also very good. Highly recommended!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, highly recommended. Good attitude.
Read More >Lillian Scripps
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very good
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Except for a minor issue with the rental, everything else was great, especially returning the car, which was super convenient and quick!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
1. The airport shuttle vehicles are convenient and easy to identify, which is great for first-time visitors to the US. There are pickup points at every exit.
2. The pick-up and drop-off procedures are straightforward. Picking up the car took about 15 minutes due to some questions about options, but once done, we headed out to pick up the car and left. For drop-off, we drove to the inspection area. Although it was 8 PM and there were queues, there were many inspectors and the process was quick, with the inspection and receipt printed within 2 minutes. No further waiting was needed.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
At LAX, the entire car rental process is self-service and very convenient, no need to queue. There are staff available nearby to provide help and guidance. I used to use BUDGET, but I’ll switch to ALAMO from now on, very satisfied. The order was for Toyota Corolla or similar, but I got to choose the car myself and picked a Chrysler 200. After a day of driving, the oil light came on, so I went back and exchanged it for another of the same model with only 9000 miles on it. It was very comfortable, and the price was unbeatable. Drove for 10 days, very comfortable. Highly recommend using QEEQ for bookings, the prices are really good, cheaper than other websites I’ve used before.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was great, and the vehicle was excellent.
Read More >Ursula Partridge
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There are many cars and they are all quite new. The process of picking up and dropping off the car is simple and convenient. The only downside is that the shuttle wait time from Los Angeles airport to the rental center is a bit long.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The entire car rental process was very convenient, and the staff were extremely patient. They answered all our questions one by one. Very satisfied.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The company is pretty good, with warm and convenient service. However, during this rental, the counter staff kept insisting on adding insurance, saying that the previously included insurance did not cover crashes. Thinking of many people's complaints, I insisted on not buying, and found out it was the right choice.
Read More >Newman Herbert
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent, and the process was clear and smooth.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Friendly and simple procedures
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
We rented a 7-seater minivan for four adults and three children, but the trunk couldn't fit three large and two small suitcases. It was Christmas holiday season and renting a car on the spot was very expensive. We managed by squeezing one large suitcase between the seats for three days and booked another vehicle through the QEEQ website. The on-site price was nearly six times higher than the online quote. Thankfully, we didn't act impulsively. Due to flight delays, we picked up the car a day late and the rental was just under two weeks. After returning home, we found an additional charge of over 50 dollars compared to the website quote. After contacting QEEQ customer service, the car rental company claimed that since we didn't complete the second week, they charged on a daily basis for the second week. After explaining the flight delay, QEEQ's email didn't clarify our situation, and the rental company rejected our claim again. Finally, we directly emailed the rental company, detailed our situation, and received a quick response. They admitted their mistake and refunded the amount to our credit card.
Read More >Clyde Zephaniah
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up the car early will incur additional charges in USD, which the front desk won't tell you! Later, I mentioned I wanted to pick up the car early but also return it early. The American staff didn't charge extra then! The car was in good condition!
Read More >Janice Christy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Colbert Peacock
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Super convenient! Excellent service! Will come again next time!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was enthusiastic and patient, even though communication was difficult due to language barriers. They explained insurance costs but did not push any recommendations or charge unnecessary fees.
Read More >Lauren Margaret
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, smooth process, enthusiastic staff
Read More >Fitch Euphemia
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Staff efficiency is low, it takes too long to complete the paperwork, please speed up the process; everything else is fine
Read More >Rebecca Eleanor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very good company
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service is good, but the waiting time in line is quite long.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Mortimer Adams
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple and convenient, almost no preparation needed for self-service car pickup.
Read More >Abigail Harrod
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and friendly. They helped us with our luggage without expecting tips. They even allowed us to place large items (like a golf bag) near the front door. There are also self-service options for the paperwork.
Read More >Truman Colclough
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service with many locations in the USA
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
It was great, the entire pickup and return process was very smooth and fast, with excellent service.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was good and the procedures were simple. But at the counter, the staff added an extra $15 per day for insurance. The car was new and had only 1200 miles on it.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Great service!
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Convenient, fast service, and they even provided a business car to take us to a nearby hotel.
Read More >Trista Cromwell
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely satisfied. We showed the order, driver's license, and credit card at the counter. After verification, they directed us to the parking lot to choose a car. There were 5 cars available, and we chose a JEEP that had only run for over 16,000 miles. The car was in great condition. Very satisfied.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service
Read More >Donald Dickens
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
So far, I'm satisfied. Not sure if there will be any fines later, though. Haha.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo's service was excellent, from the bus driver's assistance to the quick and easy car exchange process. The car's condition was particularly impressive and pleasantly surprised us.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I must say, it was excellent. The car we picked up was brand new with only 780 miles on it. Our FORD ESCAPE was upgraded for free to an EXPLORER. We drove 4000 miles and were very satisfied.
Read More >Evangeline Den(n)is
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
At the beginning of the rental process, they asked us to pay an additional insurance fee, but after negotiation, they agreed not to charge any extra fees. Everything else was very satisfactory and convenient, allowing us to choose our preferred or satisfactory model from similar vehicles.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied, but the fuel charge by the supplier is slightly expensive per gallon.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and fast, very good service attitude
Read More >Parker O'Connor
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff at the rental company knew I completed the rental process through the self-service machine without needing to queue, saving me a lot of time.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The best car rental company I've ever used! I especially love the option to choose your vehicle, the self-service pick-up, and the super quick return process.
Read More >Lewis Hopkin(s)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Car rental services in the US are highly developed. We originally booked a 7-seater van online, but upon arriving at the Los Angeles branch, we found the trunk was a bit small. They allowed us to choose an 8-seater GMC with a bigger trunk and more space. They only charged us an additional insurance fee of around $150, and upgraded our vehicle for free. During the rental period, we had a few issues: a scratch, a flat tire, and a broken window from a thief. Each time, we called the rental company and they directed us to the nearest service point to replace the car for free, without any hassle. If this were in our home country, it would have been a much more troublesome experience. The service attitude was also excellent. Overall, this international car rental experience was very satisfactory.
Read More >Gustave Hughes
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Martin Richardson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and the service is also good!
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Just drove a Camry for 600 miles, the car was in great condition, and both pickup and return were very convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was decent and the service was pretty good.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Convenient and fast, warm and attentive service, you can usually get a new car.
Read More >Justin Maugham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A fairly large company with a good selection of new cars.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good car condition, easy return process
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car rental eliminates waiting in line.
Read More >Letitia Taylor
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >Diana Coverdale
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service rental, no waiting, quick return.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The free shuttle from the airport to pick up the car was very convenient. The car was in excellent condition, and returning the car was also very easy.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the attitude was great.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast service, fewer people, no upselling.
Read More >Rebecca Eleanor
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The content to fill in for self-service car pickup is a bit much. Other than the inconvenience of input, it was generally okay.
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Gustave Hughes
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >Griselda Eddie
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very close to the airport, with shuttle service provided. The car pick-up and drop-off procedures were simple, quick, and convenient. I chose a black Jeep Grand Cherokee with only around 10,000 miles on the odometer. The car was in excellent condition and safely carried me for 6000km. Overall, I am very satisfied with Alamo. Five-star review, I will choose Alamo again next time!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good value for money, not bad!
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Alamo's shuttle bus was available not far from the airport, and it took about 15 minutes to reach the car lot. We queued up to complete the car rental procedures. At the counter, there was a dark-skinned man who looked like he might be Mexican. After verifying the documents, he asked if we wanted to buy insurance. Since we had already purchased full coverage when booking the car, we refused. He then claimed that the car we reserved was no longer available and recommended another car that would cost an additional $100 per day. We saw several Chevrolet Suburban SUVs, the type we reserved, parked in the lot, which made it clear that he was being difficult on purpose. After some arguments and taking photos of the cars in the lot, he reluctantly processed our rental.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I have been using this rental company for four years. Because I am familiar with them, I continue to choose their services.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very enthusiastic and thoughtful
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Impressed by American car rental service! They didn't even check when I returned the car, totally trusted me, and it felt great!
Read More >Philip Goldsmith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting a car was very convenient. It was my first time renting a car for self-driving in a foreign country, and the whole process was very simple! The car was in excellent condition, which added a lot of fun to the journey. Returning the car was also very easy; I just scanned the code and could leave. It was great that the shuttle bus to the airport was seamlessly connected.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
This was my first time renting a car abroad through QEEQ (specifically near Los Angeles Airport, as there are no car rental agencies within the airport). The process was quite smooth. There are car rental shuttle buses at the airport that provide free transport to the rental agencies (make sure to get on the right shuttle for your agency). The frequency is high with shuttles every few minutes. ALAMO is one of the larger rental agencies. During the check-in process, they asked if I wanted additional insurance such as collision damage and passenger insurance. I opted only for third-party liability insurance with a coverage of 1 million dollars. There are three fuel return options: 1) Prepay for a full tank and return the car empty, which is the cheapest per gallon but only worth it if you return it empty; 2) Have the rental agency refuel upon return, which is the most expensive per gallon; 3) Return the car with a full tank, which is what I chose.
Read More >Nathaniel Kell(e)y
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
After getting off the plane, I was worried about not finding the store, but it was actually very easy to locate. The car was in great condition. I was concerned about finding a gas station, so I opted for the 'full tank' option, which wasn't very expensive. I can't remember the exact amount. Returning the car was also very convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pickup and return were very smooth, and the car was in great condition.
Read More >Mignon Archibald
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, convenient and quick, very user-friendly. The car showed a fault warning halfway through, so we swapped it for another one in Las Vegas. ALAMO's service was excellent!
Read More >Ford Middleton
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Great, easy car selection, and the car was in excellent condition!
Read More >Malcolm Symons
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The self-service kiosks are very convenient.
Read More >Cornelia Elizabeth
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent car rental experience, everything was done in just ten minutes.
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Abigail Harrod
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good, fast service
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Too few airport shuttle buses to pick up and drop off customers. Waited 15 minutes at Los Angeles airport for the bus to arrive, while other companies had more buses. After returning the car in San Francisco, there was no shuttle bus available at all.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Easy to find, the car was very new.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >Gilbert Foster
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Easy pick-up process, comprehensive service, and a wide range of vehicle models!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Car pickup and return were very convenient
Read More >Cornelius Gill
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The vehicle was in great condition, and renting was very easy.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
QEEQ is great, will continue to use.
Read More >Joanna Shakespeare
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick and convenient pick-up and drop-off, and the car was in good condition.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and quite good
Read More >Lambert Southey
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very easy to find, great service, and cheap prices. Highly recommended!
Read More >Zebulon Abraham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and quick, easy to pick up
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's my second time renting from Alamo. I just asked if I needed a GPS, signed the contract, and picked up the car.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very convenient. Just bring your printed order and necessary documents to easily pick up the car. The downside is the waiting time can be a bit long, and the car model you selected might not be available, prompting them to suggest higher-grade options for an extra cost.
Read More >Claude Kipling
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting and returning the car with Alamo was very convenient. The procedures were simple, there were many vehicles to choose from, and the condition of the car was excellent. A very good car rental experience.
Read More >Porter Lindberg(h)
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
It's acceptable.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
I booked a Jeep Grand Cherokee, but the parking lot didn’t have any and the other comparable models weren’t appealing. Even though I can accept other models of the same level, the selected one was the most attractive at the time of booking. Most SUVs don't have a luggage cover, so if you leave luggage in the car in outdoor parking for extended periods, the risk is higher in certain areas. The car rental companies I previously booked all provided a luggage cover.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service machine for car pick-up, multiple languages available, no hard selling!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Big company, excellent service
Read More >Curitis Steele
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was fast, and the staff were very friendly.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Hardly any waiting; went straight to the service counter after getting off the shuttle bus
Read More >Ingram Matthew
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick pickup, no hard selling
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No need to wait in line
Read More >Nathaniel Kell(e)y
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple and efficient, attentive service
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car rental, very quick.
Read More >Humphrey Marlowe
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
They only symbolically pushed the GPS option during pick-up, the rest was hard to understand. I went to the designated location to get the car. During return, they only checked the fuel gauge and took the keys.
Read More >Modesty Martin
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This time we got a free upgrade. Originally we booked an economy car, but we ended up choosing from mid-range options like Camry and Chrysler. We went with the Chrysler 200, which was very comfortable with a large trunk.
Read More >Diana Coverdale
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!
Read More >Boyd Nichol(s)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Rented from Alamo for the second time, good service. I brought my own GPS, so I didn't need their recommendation.
Read More >Maxine Commons
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and Quick
Read More >Leona Sherwood
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
After arriving at Los Angeles Airport, we waited for the shuttle bus to the rental office. The driver even helped with the luggage. It took about ten minutes, very convenient.
Read More >Lambert Southey
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental company is good, but the wait in line was a bit long.
Read More >Mandy Hawthorne
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Provided a cheaper car, should refund the price difference.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
I chose Alamo this time. The guy at the entrance was very sharp and handsome, could definitely rate him full marks. But the lady handling the paperwork was not as competent.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall good, but the counter staff were unfriendly and tried to upsell insurance.
Read More >Heloise Esther
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good experience. After returning to Los Angeles from Dallas, I smoothly picked up the car and drove it back to my friend's house.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient. You can take the rental company's shuttle directly from the airport and arrive in just a few minutes. At the rental company, you can complete the rental process on a machine without needing to go to the counter. Both picking up and dropping off the car are very convenient.
Read More >Eileen Doherty
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Easy to find, big storefront.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Natalie Springhall
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good and convenient.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Returning the car was fast, but the provided return address couldn't be found using Google Maps or other maps commonly used in the US. It would direct you to another address 3-4 kilometers away.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
There is a shuttle bus from the airport to the rental company, which is very convenient. There are multiple service counters at the car rental place, and the waiting time is short. The service is enthusiastic.
Read More >Wanda Copperfield
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The company is large with a wide selection of vehicles and many customers.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
At Los Angeles Airport, you need to take the Alamo shuttle bus, which takes about ten minutes. The process went smoothly, although immigration took a bit longer. The car rental procedure was easy and you could choose from cars in the same category. Luckily, after some deliberation, we chose a GMC SUV instead of the originally booked Grand Cherokee. Returning the car in Salt Lake City was super convenient. Follow the Rental Car Return signs at the airport, park the car, and an employee will scan the vehicle with a handheld device, and that's it!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Clear and straightforward.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A very good rental car company. There were no upsells, and the airport shuttles were frequent and convenient. The shuttle driver helped with carrying and placing the luggage. The rental center is not far from the airport, with 3-4 service counters where usually 1-2 customers are queued up in front. The rental procedures are not complicated. After the documents and credit card guarantee are checked at the counter, the rental form is printed and signed, and you can directly go to the designated car section in the parking lot to pick up your car. The keys are in the car, and you can choose any model in the same area. When driving out, you just need to show the rental form and driver’s license – it's very convenient.
Read More >Ula Eisenhower
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very Satisfied
Read More >Edward Francis
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This is my second time renting from Alamo. Picking up and returning the car was very convenient, the vehicle was in good condition, and the trip was very enjoyable.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and fast
Read More >Lewis Bartholomew
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was good, but they kept trying to sell me roadside assistance insurance.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The hall was very clean and tidy, and the staff were very professional.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
They provided a brand new car with only 2 miles on it. The service was attentive. They were lenient with the fuel level upon return.
Read More >Pag Christiana
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The pick-up and drop-off process was very convenient, and the car was in good condition.
Read More >Spring Willard
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Due to a minor accident, we had to switch cars and paid quite a bit for the repairs.
Read More >Rosalind Wilmot(t)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service for picking up, quick return process, excellent service
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
When picking up the car, I was allowed to choose freely. I saw a Corolla and asked if it was okay. The staff said it was. It felt like an upgrade. Very happy.
Read More >Alston Cecillia
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Efficient and convenient pick-up and drop-off process, friendly service, allowing you to use the car with ease.
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Daphne Lattimore
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Returning the car was very easy, the staff just checked the fuel tank and it was done!
Read More >George Anthony
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was really convenient. Returning the car was also very easy, and the car we rented was very new.
Read More >Kimberley Howell(s)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Had an accident and ended up paying 2000. Driving in Mexico requires caution.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good car condition
Read More >Muriel Aldington
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Offered an upgrade and waived fuel fees after issues occurred, warm service but not very efficient.
Read More >Arlene Christopher
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport shuttle is very convenient. Pick up the car in Los Angeles and return it in Las Vegas. All at the airport shuttle. Returning the car took less than a minute. Very convenient.
Read More >Douglas Bunyan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient, fast. Great car rental experience
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
At San Francisco Airport, we noticed the tire warning light was on. The company immediately replaced it with a Chrysler. The service was excellent.
Read More >Pag Christiana
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Both picking up and returning the car were very convenient, the service was good, and the vehicle was very new with only 6000+ miles on it. I will choose them again next time.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfactory
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The car pickup in Los Angeles was quite smooth; DAN handled the car rental procedures without any hassle. When we reached the pickup location, there were no JEEP Grand Cherokees available, which was a bit disappointing, so we opted for a Nissan Pathfinder instead.
Read More >Bblythe Brooke
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient, fast, and good vehicle condition.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process was convenient and fast, and the car was in good condition. However, as a first-time renter, I was persuaded to pay extra for a vehicle upgrade, which was completely unnecessary since there was no significant difference between the original model and the upgraded one.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and fast, I always rent from ALAMO.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, the car was quite new, and you can choose a similar car yourself.
Read More >Vivian Crichton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Muriel Aldington
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental process was smooth, and no additional insurance was suggested.
Read More >Joanna Shakespeare
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was okay. The first time, they didn't agree to change the car when the oil change light was on. The second time, they replaced the car because the windshield was damaged. When we returned the car, we paid, but the system showed we used the car for an extra day. We are still negotiating.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental store near Los Angeles Airport is a few kilometers from the airport. If there is no traffic, it takes just a few minutes to get there. We encountered peak traffic and it took us over ten minutes to get there. We arrived at 9 PM with over ten people in line, and it took about half an hour before it was our turn. The car rental process was completed in about ten minutes, with no upselling or hidden charges. You can choose between different brands within the same class when picking up the car in the parking lot. We opted for a Hyundai Santa Fe, which was larger than the originally booked RAV4. Returning the car was almost hassle-free; simply drive to the designated location, hand over the key, take the receipt, unload your luggage, and you're good to go. It was very convenient! Next time I am in the USA, I will definitely choose ALAMO for car rental again.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No upselling of insurance. Not too many smiles. The process was fairly efficient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting a car at Los Angeles Airport is very convenient; you just need to show your passport, driver's license, and credit card for authorization. Returning the car is even easier: fill up the tank, go to the return point, and as long as there are no visible damages, you are good to go.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Car pick-up was very convenient!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-checkin was very quick
Read More >Clare Catharine
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were very nice and professional.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental process was smooth, but the Grand Cherokee is hard to rent, so we settled for options like the Santa Fe or Dodge Journey.
Read More >Augustine Windsor
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Florence Tennyson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, professional and attentive
Read More >Diana Coverdale
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo was quite good, the car was in decent condition, and the process felt pretty standardized.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Returning the car was very convenient, and the shuttle service was excellent.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely convenient
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast, friendly, and the vehicle was new and in good condition. However, the agreed-upon vehicle was not available. This is an issue with QEEQ.
Read More >Hayden Johnson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great and detailed service
Read More >Winifred Raglan
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
Alger Constance
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental experience with Alamo was excellent!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient, there's a self-service kiosk.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
International company with standardized services.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
There were a lot of people in line, but you can use the self-service kiosk.
Read More >Prudence Kennan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and straightforward
Read More >Osborn Nico(l)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Clean and good service attitude.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Acceptable
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I always chose them, but I will not choose QEEQ in the future.
Read More >Daphne Lattimore
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
VIP service, no need to queue
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's okay, the pickup was a compact JEEP SUV, called Compass domestically, not the Grand Cherokee.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Professional and fast
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Quick and hassle-free return!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Authentic and generous portions
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good, quite convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Economical and cost-effective
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Make sure to book your preferred car in advance on QEEQ. The rental office will suggest an upgrade, which is much more expensive than QEEQ!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
They are irresponsible. I have been paying fines from violations in Europe last year, and they offer no help in handling them! I'm still using your services, and you think this is acceptable?
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
If it's over 30 days, you can't use the self-service machine, you must go to the counter. The manual process was smooth.
Read More >Harold Kellogg
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up and returning the car was very convenient. The rental company has a large selection of cars, so there's plenty to choose from when picking up the car.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up the car was speedy and convenient with the self-service machine. Returning it was simple; the staff just made a quick inspection and if everything was fine, you just leave the keys and go.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Normal
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
You can choose any car in the designated area of the parking lot without any staff present.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Gladys Sainsbury
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The shuttle bus stop is right outside the airport, taking you directly to the company. The shuttle driver was very friendly. The car pickup process was very smooth and the car was in good condition! Returning the car was very quick, taking less than a minute... And the shuttle to the airport is just twenty meters away from the drop-off point, making it extremely convenient! I will definitely rent from them again in the future.
Read More >Webster Benedict
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Spencer Toland
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Thumbs up.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Beryl Wollaston
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There are self-service machines, so the process was pretty quick.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
You need to take a shuttle bus from the airport, and the line is quite long
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff was very attentive and helped me upgrade to a full-size SUV for seven people.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
High efficiency
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo is the top choice for economy cars.
Read More >Mirabelle Ingersoll
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The rental company didn't charge the toll fee to my credit card, resulting in a $428 fine for a $7 toll.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Rita Galsworthy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The vehicle provided by the company was reliable and the service process was convenient. Worth using again.
Read More >Darlene Leopold
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and easy car pickup
Read More >Randolph Titus
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Took the shuttle bus to the store, a lot of people, took about 2 hours to complete the process. They seemed to push the insurance, and not doing my homework cost me over $100 for the GPS, which was painful. Booked a Grand Cherokee, but ended up with a Nissan mid-size SUV, which was quite disappointing.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good and very enthusiastic. They only asked if the car was returned with a full tank.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's no wonder this car rental company has the highest ratings. Picking up and returning the car was a breeze, and there were plenty of shuttle buses to the airport, making everything very convenient. We had a lot of luggage and were initially worried, but it turned out there was no need to worry at all because the driver was extremely helpful! We’ll choose Alamo again next time!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient, quick, efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, highly recommended.
Read More >Antony Rossetti
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Near Los Angeles Airport, excellent service, no forced charges
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service was relatively fast, but they tried every possible way to get me to upgrade the car.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store's facilities are excellent, and the service is very satisfactory. The area is spacious, well-located, and the shuttle bus is convenient! It's much more convenient than picking up and dropping off a car inside the airport.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Attentive service, all the cars are very new
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The place is spacious with a wide range of vehicle models, and the service is even more attentive.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Many machines for self-service and self-pickup. Very satisfied!
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
QEEQ is a very responsible company.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quite good. The service is good, and there are plenty of cars to choose from. If you find the car's condition isn't up to par, it's easy to switch cars.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very high overall satisfaction. Since it's a self-service pick-up, it saved us from dealing with store staff, and we didn't need to argue about insurance fees. The car was in good condition with a wide selection available, even during the peak season when we rented. Kudos to them.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Great service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good. I left a bag in the car when I swapped vehicles. The rental company mailed it back to me after I returned to my country. Quite unexpected.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfactory
Read More >Samantha Hornby
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Economical and practical
Read More >Clare Catharine
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and convenient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Second time renting from this company, very convenient!
Read More >Wayne Franklin
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very reliable
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The shuttle bus instructions were unclear, causing my family to wait for half an hour to get on the bus.
Read More >Tobey Crichton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were many people in line, but the service was still very good, and the car selection areas were clearly divided.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Had to take a shuttle to the company, but picking up the car was quick and returning it was convenient.
Read More >Boyd Nichol(s)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great experience, very convenient and affordable!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and the vehicle is very new.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Although it is not inside the airport, both picking up and returning the car are very convenient.
Read More >Jocelyn Thomas
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Car pickup was mostly smooth.
Read More >Bernice Virginia
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
After arriving at the airport, you can take a shuttle bus, which takes about ten minutes to get there. The store also has self-service kiosks, very convenient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Alston Cecillia
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The company is quite good
Read More >Lance Eipstein
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Dylan Aldridge
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Belinda O'Neil
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great experience!
Read More >Ronald Augustus
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's a great car rental company. When we arrived, business was so good that our chosen model was unavailable. The staff simply said, 'Pick any car you like and drive it,' which was pretty cool! Haha
Read More >Jason Burne-Jones
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The process was simple and convenient. However, I am quite upset about the inexplicable $30 fuel charge when I returned the car at San Francisco airport, especially since I refueled before returning it.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great car rental company with a third-party Chinese translation service. The service was very attentive and considerate for renters. Excellent!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything is self-service, free GPS is provided but we recommend using Google for more reliability.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up and returning the car were both very convenient, as the location is around the airport. Great service and friendly staff, thumbs up!
Read More >Steward Jenkin(s)
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Porter Wyclif(fe)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good experience with a big company
Read More >Martin Richardson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I always rent from Alamo. The process is simple and convenient, especially the quick return service.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Highly recommended, very enthusiastic service, no hidden charges, quick vehicle return inspection.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >George Anthony
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied. Everything went smoothly. They did try to upsell and recommend a car upgrade, but for a mid-to-large car, full insurance was sufficient.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pickup and drop-off were convenient and fast, service was good.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The queue for renting a car was too long, but there are many car models to choose from, which allows finding a great deal.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent!!!!!!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car pickup, no need to queue, very fast, and no insurance upselling. It was the most pleasant car rental experience.
Read More >Boyd Nichol(s)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car pick-up available, no need to deal with insurance upselling. Also, since there weren't enough SUVs, they kindly offered several minivans as alternatives at no extra cost. Truly worth it.
Read More >Frederica Anne
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Wordsworth Alcott
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service, affordable prices, and outstanding customer support comparable to the best car rental companies without any sales pitches. The pickup and return process was extremely quick.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo at LAX was great. They had a lot of new cars. Considering our large group, they recommended a 5.3L Ford SUV. It was perfect because we had a lot of shopping bags. Excellent car rental experience!
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were some minor issues at the time of pickup. The reserved Grand Cherokee was not provided; the staff mentioned that in the US, the Grand Cherokee comes with navigation, and we needed to pay to upgrade. The models offered were all compact SUVs, which did not match my reservation. After some back and forth, a staff member kindly brought us a Grand Cherokee, ensuring a smooth, safe, and comfortable trip in the US.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I've only used ALAMO rental company, very professional.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The self-service process is cumbersome. It felt like I had to pay again after already paying. It's confusing.
Read More >Leonard Clark(e)
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Joanne Spencer
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service process is very fast
Read More >Tammy Macaulay
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car rental process was simple, everything was well-organized, and the staff was very helpful.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very easy to find, and the car was good.
Read More >Sebastian Acheson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
No excessive promotion of additional insurance.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service, plenty of options for SUVs in the same class
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was quite convenient to get there from the airport, and the pick-up process was simple.
Read More >Darlene Leopold
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple and convenient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, it should be considered a large company. Very convenient and efficient!
Read More >Leo MacPherson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
Read More >Nicole Macadam
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great
Read More >Freda Mackintosh
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great car rental company, very convenient pick-up and return, no sales push from the staff, clean and efficient, friendly attitude, very proactive in solving issues, excellent.
Read More >Violet Trollpoe
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car pickup, very convenient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good, convenient location, enthusiastic service, no hidden charges.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Suzanne Clarissa
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Easy process
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No long queues as expected. Very fast, you can choose any car within the agreed category.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, excellent car rental experience
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The customer service guy was really responsible. He first asked if we were safe, then started the troubleshooting. He followed the instructions to check if the issue could be resolved, and when it didn't work, he arranged a tow truck. He also offered us a hotel if we preferred. We chose to stay with the vehicle. His English was not perfect, but he tried his best to make sure I understood. His name might have been Matt or Mike...
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service processing is very convenient.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
When picking up the car, the counter staff still tried to sell insurance and suggest an upgrade to a larger car. After repeatedly refusing, I finally got the car! At the pickup, I took the contract and went to the designated car area to choose the vehicle myself. Any car parked in that area was available for selection. Nobody inspected the car with me, so you need to be cautious. However, the selection was vast, with significant differences among the options. Take your time to look around!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff were efficient and very friendly.
Read More >Wendell Nehemiah
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car pickup is very convenient.
Read More >Clare Catharine
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Both pick-up and drop-off were quite convenient. It's not a specific model; they give you a range of vehicles to choose from in the parking lot. You just pick the one you like and drive off. Returning the car was easy too, they just checked the fuel level.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple and convenient
Read More >Samuel Woolley
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.
Read More >Christian Kingsley
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service attitude.
Read More >Deirdre Bartlett
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There are relatively few counters at the store, so there’s a bit of a wait. However, the service is very attentive; they will explain everything to you in detail.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The process was very convenient and took only 10 minutes for pick-up and return.
Read More >Florence Bronte
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Brand new Fusion with only 2 miles
Read More >Malcolm Symons
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The process of picking up and returning the car each took less than 10 minutes, very convenient.
Read More >Newman Herbert
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up and returning the car was extremely convenient! Pickup took 10 minutes, and return just 1 minute!
Read More >Marlon William
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo makes car rental very convenient. The self-service pickup is very quick. During the ten-plus days of using the car, I scratched the left bumper and the trunk in two small places. When returning the car, I informed the staff, who told us it was not a big deal. The return process was also very straightforward; they just took a quick look at the car, and we were done.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
From the airport shuttle to the in-store service, everything was quick and convenient. The staff were friendly and there was no hard sell on extra insurance. The range of vehicles was extensive and new. I chose a DODGE SUV with only 1250 miles on it. Highly recommended rental company.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
All major car rental companies are consistent
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
Theobald Chapman
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
No comments.
Read More >Meredith Juliana
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Marguerite Robin
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and nice
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The shuttle driver provided excellent service.
Read More >Cornelius Webb
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything was pretty good.
Read More >Quintina Armstrong
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall, the car rental company was pretty good. The car was very new with just over 10,000 miles, which is commendable.
Read More >Marcia McCarthy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The self-service pickup is quite convenient.
Read More >Dominic Harrington
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >Spring Willard
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Adelaide Rockefeller
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The company is good, but there was a bit of confusion at the counter. They kept saying I hadn't purchased insurance along with the car rental and were urging me to buy insurance for $5 a day. I was sure I had already bought it, but in a rush, I ended up buying it. Just something to be aware of.
Read More >Taylor Cook(e)
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple procedures and good service. My spouse is the driver but doesn't have a credit card, and the company accepted cash as a deposit as a workaround.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The wait time was a bit long
Read More >Trista Cromwell
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
If it's not self-service pickup, the staff will try to sell insurance and have a bad attitude if you refuse to buy.
Read More >Annabelle Robeson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Free upgrade, multiple models to choose from, enthusiastic service, simple procedures.
Read More >Lionel Johnson
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color.
She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient and quick car rental and return
Read More >Dinah Faulkner
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The queue was quite fast
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service available with staff guidance, very quick
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely fast, short intervals between car dispatches, drivers help with luggage.
Read More >Theodore MacAdam
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied. Excellent.
Read More >Deirdre Bartlett
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Didn't have the model I selected, had to wait a while for another arrangement
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Highly recommend!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Thank you very much
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Benson Beaufort
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Absolutely fantastic
Read More >Viola Patience
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There was a queue when picking up the car, but everything else was very convenient.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental company was great, they provided an upgrade to a mid-to-large SUV, Hyundai SANTA Fe.
Read More >Bradley Commons
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average service, unclear final charges!
Read More >Lambert Southey
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Suzanne Clarissa
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fantastic, this experience was amazing.
Read More >Josephine Chaucer
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very fast
Read More >Lionel Johnson
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I really like Alamo's service, fully self-service.
Read More >Francis Lincoln
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple and convenient
Read More >Kevin MacPherson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service eliminates the need to queue at the counter
Read More >Eugene Priestley
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Picked up the car at Los Angeles Airport. It was quite crowded, waited for about 20 minutes.
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfactory
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not many people, barely had to wait in line, picking up the car was very smooth.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good and fast
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting the car was quite convenient.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and reasonably priced
Read More >George Anthony
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The queue time wasn't long, but you need to be able to speak English.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick queue
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good. The manager informed me that since I already purchased full insurance, I didn't need to buy additional insurance at the store.
Read More >Hedy Michelson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
It's okay
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
Catherine Connor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Mostly self-service, but very efficient. Several types of cars to choose from.
Read More >Odelette Effie
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A bit crowded, but good service attitude
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Four years later, still worth reviewing. Actually got a Hyundai Tucson, a pretty good car with enough space. Drove it for 6000 kilometers. In Yellowstone, a bison even bumped it creating a dent. The Black uncle who inspected the car didn't even bat an eye.
Read More >Jocelyn Thomas
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >Jessie Galbraith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >Delia Jonathan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's a large company with high cost-effectiveness.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
So far, very fast service.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Osborn Nico(l)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >Dinah Faulkner
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service attitude was excellent and very thoughtful. The queue arrangement was particularly reasonable.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
A very nice black guy assisted us. There weren't many people, no queuing.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was very new, and since we had a lot of luggage, they kindly upgraded us to a larger SUV. This avoided a lot of unnecessary trouble.
Read More >Donahue Rudolph
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was a great self-drive experience.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Efficient service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Friendly attitude, no waiting in line
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's said to be a cost-effective rental company.
Read More >Donahue Rudolph
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was in great condition and the service was satisfactory.
Read More >Stanford Garcia
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient self-service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Sara Bartholomew
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were many people, and the waiting time was very long.
Read More >Elliot Strachey
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >Franklin Raphael
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It was very convenient to get the shuttle bus at Los Angeles airport. The driver was very polite and helped with the luggage. The rental company operated in an orderly manner. No aggressive insurance upselling encountered.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied and quick
Read More >Yvonne Carllyle
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Tammy Macaulay
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient pickup and drop-off, plenty of cars available
Read More >Samuel Woolley
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Personal advisor, attentive throughout the entire process, very convenient. Fast pick-up and drop-off.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Bblythe Brooke
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Valentine Johnston(e)
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Used a self-service machine, no queue. Staff proactively suggested certain fields could be left blank, saving time.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This car rental company is excellent.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
The self-service machine was broken, and I had to wait in line for nearly two hours to get the car. It was a bit tiring, but overall it was okay.
Read More >Yvonne Carllyle
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff was very friendly, the pickup process was smooth, and there was no upselling.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quite good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, immediate processing, no waiting
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Service was quick and there was no push to buy insurance.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
If you don't want to queue or deal with the counter staff and avoid insurance offers, Alamo has a row of self-service machines in the rental lobby. Simply input your reservation number, driver's license number, swipe your credit card for the deposit, select 'no' for the other options, and the rental document will be printed out.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Self-service car pickup is convenient
Read More >Sherry Electra
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
4 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
6 /10 Average
Reviewed: Sunday, September 21, 2025
Bartholomew Ward
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The airport shuttle takes only 5 minutes to the rental company. The process on site is quick, just pick a car and go. Returning the car is even more convenient. Just drive in (with a full tank), and the inspection takes just a few minutes. Very convenient.
Read More >Murphy Bernard
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Jerome Stephen
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Service was very convenient and efficient
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied, but the actual car was a lower class than the one booked.
Read More >4 /10 Average
Reviewed: Sunday, September 21, 2025
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Sophia Cook(e)
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
They tried to upsell additional insurance when picking up the car, but processed everything normally when I declined. The staff's attitude could be improved. The car was very new, possibly due to the pandemic and fewer customers. Returning the car was very quick.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Janice Christy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average
Read More >Florence Bronte
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Convenient pick-up and drop-off.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Simple process, enthusiastic service.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There is a self-service machine for car pick-up, very convenient. The car is also very new, and the return process was smooth.
Read More >Ingemar Katrine
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The self-service machine stopped working after 6 minutes, requiring us to re-enter some information. The queue for manual service was also slow, so we still recommend using the self-service machine for filling out rental car information.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient and excellent service, highly recommended
Read More >6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fairly standard, in line with the company's reputation
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The pick-up and drop-off process was fairly quick. They did try to sell various types of insurance, but we didn't need them so they didn't insist further.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very enthusiastic
Read More >Freda Mackintosh
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Smooth paperwork, quick car pickup. No upselling of products, and returning the car was straightforward.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The attitude was good, and they didn’t force us to buy insurance.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pickup and drop-off were both very convenient and fast! The car was in good condition!
Read More >Adelaide Rayleign
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Blanche Richard
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very convenient and efficient
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The overall experience was great.
Read More >Michell Pullman
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good and convenient.
Read More >Stanford Garcia
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent, with no upselling.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Annabelle Robeson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Lambert Southey
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
Read More >Douglas Bunyan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Jessie Galbraith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This car is really worn out. I thought it must be at least 10 years old, but then I saw the key and it’s a 2022 model. Shocking!! I can't even upload a photo?!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Phoenix Barnard
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quite good
Read More >Charlotte Birrell
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good
Read More >Colbert Peacock
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was friendly, and returning the car was quick and easy.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great and convenient.
Read More >Jeffrey Carnegie
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent, will choose again next time.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.
Read More >8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
Read More >9 /10 Excellent
Reviewed: Sunday, September 21, 2025
かなり長距離走行だったので不安でしたが車両の状況はとても良かったです。
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental location was easy to find. I've admired this car for a long time, but it's too big for me to buy. I rented it for three days to fulfill my dream. While it's a very cool car, driving such a large vehicle is really inconvenient. Renting it just for fun is a great option.
Read More >Keith Reynolds
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Wallis O'Casey
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied!
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's fine.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the car was in excellent condition, and they provided a new vehicle.
Read More >Curitis Steele
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient, they eventually arranged the exact model I wanted.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It's fine, simple and fast.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was very good, and the staff did not engage in any sales tactics. The car had many scratches, but they were documented after communicating with the staff. There were no issues during the return process.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo provided a car in excellent condition.
Read More >Florence Bronte
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good. Just check if there are any fees before signing and clarify everything. Overall, full marks.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Alamo is a well-established company that operates efficiently. They only ask once if you need additional insurance, and if you say no, they won't push it further.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Convenient, fast, and smooth.
Read More >Cornell Warner
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall very satisfied.
Read More >Pag Christiana
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Josephine Irving
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >Vincent Cocker
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This company is very professional. Initially, I booked the most basic car, but due to some issues, they upgraded me to a Buick at no extra cost. There was an additional fee for crossing the San Francisco Bridge, which was deducted automatically, and it was reasonable.
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff didn't try to upsell additional insurance and even suggested cost-effective packages
Read More >Vivian Ezekiel
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good attitude
Read More >10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quick Rental Process
Read More >Humphrey Birrell
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Fast service, especially quick when returning the car.
Read More >2 /10 Poor
Reviewed: Sunday, September 21, 2025
Veronica Defoe
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The queue time was too long.
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