ACE, Los Angeles International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Los Angeles International Airport Information, Car Rental Instructions & Policies

Address

8820 Bellanca Ave Los Angeles California United States

Telephone

+14242931154

Pick-up Instructions

The ACE - Los Angeles International Airport car rental location is located out of the airport

ACE Rent A Car is looking forward to your arrival. Following are your instructions for transportation to our rental location after your arrival. 1. After you have your luggage, please proceed to the arrivals level of the Central Terminal Area and wait at one of the pink LAX Shuttle Zone/columns. You are looking for one of the blue LAX - Economy Parking shuttles. The shuttle will take you to the LAX - Economy Parking garage. Once exiting the bus, follow signs to the Off-Airport Rental Car Waiting Area on Level 1 (by the vending machines on the southeast side of the facility) Note: All rental car companies are off airport-terminal property, and require a shuttle to their location. 2. After a short ride to the “Off-Airport Rental Car Waiting Area,” look for one of our clearly marked - white ACE Rent A Car shuttles. Our shuttles run nonstop, circulating every 10 – minutes, during business hours. Our shuttle will transport you a short 5 minutes away to collect your car.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -21:30	05:00 -21:30	05:00 -21:30	05:00 -21:30	05:00 -21:30	05:00 -21:30	05:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 24 years old with charge of USD 20 - 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

All drivers may be subject to a driving record and license check with the DMV. Renters must either provide proof of transferable full coverage insurance or purchase insurance at our counter. Please check the full Terms and Conditions for more details.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 12.99/day

Additional driver

Note that all drivers must provide their valid documentation.

USD 15/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 14.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Gm Spin Premier 18,

USD 500 for Toyota Corolla Quest,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.9 mi from Los Angeles Airport

21.1 mi from Whiteman Airport

Railway Stations

8.6 mi from Wilshire Normandie (LACMTA Station)

9 mi from Wilshire / Western (LACMTA Station)

9.2 mi from Westlake / MacArthur Park (LACMTA Station)

Hotels

0.3 mi from Holiday Inn Express Los Angeles Airport

0.8 mi from Hilton Los Angeles Airport

0.9 mi from The Westin Los Angeles Airport

Other Landmarks

2.7 mi from Hollywood Park Casino & Racetrack

9.4 mi from Paramount Studios

10.5 mi from Hollywood And Vine

FIND ME A CHEAP RENTAL

Map view of ACE Store Location

coordinates: 33.9567 -118.3817

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 6.6
Vehicle cleanliness: 6.9
Spaciousness: 6.9
Counter staff: 6.0
Pick-up location: 5.3
Drop-off location: 6.9
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

J.Chow
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Never got picked up at pick up point! Unable to contact rental office via phone or in person! Poor
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I.Ah
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This rental was definitely a good deal. And the experience was close to an experience with larger, more established rental car companies. But if I may suggest... It was reasonable to specify “no smoking” as the contract was completed and as the car was released. However, to specify the car should be returned in clean condition, “no pet hairs and trash”, made me paranoid the entire time I had the car. I am a fairly neat person, no other rental car company I have dealt with has told me to return the car clean.
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D.Norris
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
As stated above did not receive vehicle as booked. ☹
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D.Maxwell
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
Excellent counter person
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W.Kishta
Los Angeles
3.7 /10 Poor
Reviewed: Sunday, September 21, 2025
Their shuttle is not at the airport, You wait until you talk to a person on skype for booking, then they say because of delay your car is not there and they give you more expensive one, terrible experience
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M.B.
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Don't like the long wait just to rent the car from an iPad. This technology is lame and they made me call my insurance company while the guy on the iPad listened to confirm I have coverage. Also, I have not gotten my deposit back and the department at the call center was closed. For about the same price I should have rented from one of the big name places. Oh, and I didn't get a printed receipt at return because I didn't want to have to wait in the line again. By the way, that van was pretty beat up and had 56000 miles on it.
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Anonymous
Los Angeles
3.3 /10 Poor
Reviewed: Sunday, September 21, 2025
Their location is very inconvenient, you have to take a shuttle from LAX to a parking lot then take another shuttle to get to their car rental office. They were very dishonest and unprofessional; I booked a Hyundai Santa Fe or similar SUV (Toyota Rav4 or Nissan Rogue) but they keep insisting that they ran out (very dishonest because there were several available in the parking lot) of those SUVs so they tried to give me the Zeep Wrangler. Save yourself time and do not go with ACE car rental. Very bad service and lots of headaches.
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T.Doye
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff was very courteous and the vehicle exceeded my expectations.
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C.Judge
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
ACE is great! The only issue is the email provided for pick up location by EasyRentCars.com was not updated to ACE’s new location. Therefore, what should have been an easy 10 minute ride to get to ACE from airport shuttle took well over an hour and cost me an Uber ride because ACE’s pick up information was the old address and old shuttle that is now just a city shuttle that took us way out of the way and dropped us off in the middle of nowhere with no easy transportation access!
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Anonymous
Los Angeles
3 /10 Poor
Reviewed: Sunday, September 21, 2025
Horrible. The counter staff gave me a lot of trouble. Two people chose to get the process over with over the phone. They arrived after me 15 mins after me and were done within 5 mins. My counter staff read every word on my car insurance for 45 mins and forced me to call my insurance company and connect them with her. She was very rude and unapologetic.
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S.Shearman
Los Angeles
5.3 /10 Average
Reviewed: Sunday, September 21, 2025
Horrible service picking up the car. Talking with someone over skype. No agents at site could assist had to wait until someone was free in another city.
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m.jaime
Los Angeles
3.3 /10 Poor
Reviewed: Sunday, September 21, 2025
The whole experience was the worst thing ever. The bus in the airport dropped me off at a parking lot then from there I got into a shuttle bus to get to the car rental place. I was then checked in by a rep via an iPad which made me feel uncomfortable. I had to tell him all my info again and show him my credit card. I was told I had to buy additional insurance which added $100 to my total sum. if I had known this before hand I would not have booked. I then was sent to another rep to sign my contract agreement. After that I saw another rep to process my payment, but why did the virtual rep want my credit card info when we initiated and the exp date?! I felt like I was juggled around too much, the whole experience was very impersonal. I felt I did not get the value for my money. I wold never use or recommend this company again. I feel I should get a portion of my money reimbursed.
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Anonymous
Los Angeles
4.7 /10 Average
Reviewed: Sunday, September 21, 2025
Overall very disappointed with ACE. You check in with some via iPad- who then makes you read out loud your credit card- even though it was provided when reservation was made- is this not a privacy issue? Also service desk was under staffed. When I returned the car and asked for a receipt the agent was rude - overall good price but poor service.
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H.Dominick
Los Angeles
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
The young lady T the front desk was polite and courteous. She was friendly and welcomed me and my family with a smile. She was very helpful explaining the process and helped me a lot getting through to get what I needed. A big applause as she was patient with other customers before my turn. I will return.
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MRO
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car exceeded my expectations. It took a while to figure out what shuttle took us to the remote car rental depot. After that, the process was rather fast.
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Anonymous
Los Angeles
7.3 /10 Good
Reviewed: Sunday, September 21, 2025
I didn't expect when time for pickup I did to pay extra for mileage even though it say unlimited mileage.
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Jules
Los Angeles
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.
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Andrew Enders
Los Angeles
5 /10 Average
Reviewed: Sunday, September 21, 2025
They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.
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Anonymous
Los Angeles
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
It would have been helpful to have a number to call and order a shuttle to LAX. I assumed the airport shuttle would take me there only to realize it's about 15 mins walking with my luggage.
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E.Domingues
Los Angeles
6.3 /10 Average
Reviewed: Sunday, September 21, 2025
Terrible service!! Not friendly at all! Waited over an hour to get the suv they didnt have. I had paid the deposit online plus the insurance for a total to be C$224.58 (Allianz for C$ 119.92). And now have been Charged $464.61!! USD? Are you kidding me? I was speaking to someone via 'monitor' and when I said I checked to pay the insurance and didnt need anything else he somehow said "just the standard?" and bamboozled me! The vehicle smelt like marijuana inside! The back passenger side tire was below pressure and when asked to pressurize it...they had nobody to do it and asked if I wanted a different vehicle (So I could wait another hour plus)? I will look into these manipulative practices which seem to be a scam and possibly contact the BBB. I want my money back! I will never use ACE again nor advise anyone to use this company.... I am not finished with this yet and look to be compensated for the full amount as recompense.
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