Avis, Los Angeles International Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Kia Rio
Economy
US$43.00/day
Rent a car
- Collision Damage Waiver & TP
Kia Soul
Economy
US$43.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$43.00/day
Rent a car
- Collision Damage Waiver & TP
Chevrolet Cruze
Compact
US$43.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Honda Civic
Compact
US$43.00/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Volkswagen Jetta
Compact
US$44.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Camry
Standard
US$44.00/day
Rent a car
- Collision Damage Waiver & TP
- Ford Fusion
  US$44.00/day
- Chrysler 200
  US$44.00/day
- Chevrolet Malibu
  US$44.00/day
Show other 35
Fold up
- Avis Los Angeles Airport(LAX) Toyota RAV4 Rental
  US$45.00/day
- Avis Los Angeles Airport(LAX) Chevrolet Equinox Rental
  US$53.00/day
- AVIS Los Angeles Airport(LAX) Toyota RAV4 Rental
  US$57.00/day
- AVIS Los Angeles Airport(LAX) Volkswagen Passat Rental
  US$57.00/day
- AVIS Los Angeles Airport(LAX) Toyota Crown Rental
  US$59.00/day
- Avis Los Angeles Airport(LAX) Chevrolet Traverse Rental
  US$65.00/day
- AVIS Los Angeles Airport(LAX) Ford Edge Rental
  US$71.00/day
- Avis Los Angeles Airport(LAX) Chrysler Pacifica Rental
  US$76.00/day
- AVIS Los Angeles Airport(LAX) Ford Mustang Cabrio Rental
  US$78.00/day
- AVIS Los Angeles Airport(LAX) Chrysler 300 Rental
  US$86.00/day
- AVIS Los Angeles Airport(LAX) Ford Expedition Rental
  US$109.00/day
- AVIS Los Angeles Airport(LAX) Chevrolet Tahoe Rental
  US$110.00/day
- AVIS Los Angeles Airport(LAX) Chevrolet Suburban Rental
  US$123.00/day
- Avis Los Angeles Airport(LAX) Ford Focus Rental
  US$124.00/day

Avis - Los Angeles International Airport Information, Car Rental Instructions & Policies

Address

5251 W 98th Street Los Angeles International Apo, Los Angeles, 90045, United States

Telephone

310-342-9200

Pick-up Instructions

Shuttle Bus Instructions AIRLINE PASSENGERS: Follow signs to the baggage claim area. Proceed outside and wait under the purple Car Rental Tram Stop Sign for the Avis courtesy bus which will take you to the Avis car lot for the rental procedures. WALKING DISTANCE from rental counter to car lot: 200 feet Local renters go to car lot. WALK-UP RENTERS Follow airport signs for Rental Car Return. They will lead to the Avis car rental lot.

Drop-off Instructions

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Fiat Mobi Volkswagen Polo Kia Picanto_or Similar Citroen Berlingo Ford Fiesta Or Similar Chevrolet Spark Kia Soluto Toyota Yaris Or Similar Volkswagen Taigo Kia Rio Hb Opel Astra Mercedes-benz C-class Or Similar Chevrolet Spark Or Similar Subaru Legacy Or Similar Kia Ceed Volkswagen Golf Inkl.gps Show more > Fiat Mobi Volkswagen Polo Kia Picanto_or Similar Citroen Berlingo Ford Fiesta Or Similar Chevrolet Spark Kia Soluto Toyota Yaris Or Similar Volkswagen Taigo Kia Rio Hb Opel Astra Mercedes-benz C-class Or Similar Chevrolet Spark Or Similar Subaru Legacy Or Similar Kia Ceed Volkswagen Golf Inkl.gps Suzuki Balena Volkswagen Jetta Or Similar Volkswagen T Roc Renault Clio Kia Picanto Volkswagen Polo Opel Cabrio Ford Transit 12-passenger Van Rwd Or Similar Proton X70 Or Similar Volkswagen Vento Peugeot 5008 Cadillac Ct5 Or Similar Opel Corsa Nissan Kicks (automatico) O Similar Toyota Camry Or Similar Toyota Corolla Or Similar Toyota Camry Bmw X1 Mercedes-benz C300 Or Similar Nissan Juke Bmw 1 Series Fiat 500e-electric Fiat 500l Fiat Egea Diesel Nissan Altima Or Similar Toyota Camry Hybrid Or Similar Toyota Fortuner R Toyota Landcruiser Prado-4wd Tesla Model Y Iveco Daily Tesla Model Y Tesla Model Y Kia Niro Or Similar Chevrolet Camaro Lt Or Similar Tesla Model 3 Standard Range Chevrolet Corvette Convertible Or Similar Mercedes-benz C300 Or Similar Mercedes C Class Hyundai Elantra Or Similar Bmw Serie 5 Toyota Tacoma Volvo Xc90 Or Similar Toyota Corolla Or Similar Ford Mustang Gt Premium Toyota Proace Verso Ford Transit 12-passenger Van Rwd Or Similar Kia Niro Or Similar Ford Transit 12-passenger Van Rwd Or Similar Audi A3 Cabrio Gmc Yukon Denali Or Similar Dodge Promaster City Or Similar Tesla Model 3 Or Similar Tesla Model 3 Tesla Long Range Model 3 Ford Lightning Or Similar Chevrolet Bolt Ford Mustang Mach-e Or Similar 4 E Tech Citroën C3 Aircross Kia Niro Ev Chevrolet Bolt Chevrolet Bolt Ev Or Similar Cadillac Xt6 Or Similar Jeep Wrangler 2-door Or Similar Jeep Patriot Toyota Rav4 Or Similar Mercedes-benz Glc Jeep Grand Wagoneer Chevrolet Camaro Lt Or Similar Toyota Rav4 Or Similar Genesis G70 Or Similar Chevrolet Spark Or Similar Ford F 150 Range Rover Sport, Bmw X7, Mercedes Gls Toyota Sienna Or Similar Mitsubishi Xpander Pack up ^	100% of the rental car rate plus USD 200-250	30-60
Other car models Pack up ^	100% of the rental car rate plus USD 200-300	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX, UnionPay

UnionPay is not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Tesla Model Y, Iveco Daily, Tesla Model Y, Tesla Model Y, Kia Niro Or Similar, Chevrolet Camaro Lt Or Similar, Tesla Model 3 Standard Range, Chevrolet Corvette Convertible Or Similar, Mercedes-benz C300 Or Similar, Mercedes C Class, Hyundai Elantra Or Similar, Bmw Serie 5, Toyota Tacoma, Volvo Xc90 Or Similar, Toyota Corolla Or Similar, Ford Mustang Gt Premium, Toyota Proace Verso, Ford Transit 12-passenger Van Rwd Or Similar, Kia Niro Or Similar, Ford Transit 12-passenger Van Rwd Or Similar, Audi A3 Cabrio, Gmc Yukon Denali Or Similar, Dodge Promaster City Or Similar, Tesla Model 3 Or Similar, Tesla Model 3, Tesla Long Range Model 3, Ford Lightning Or Similar, Chevrolet Bolt, Ford Mustang Mach-e Or Similar, 4 E Tech, Citroën C3 Aircross, Kia Niro Ev, Chevrolet Bolt, Chevrolet Bolt Ev Or Similar, Cadillac Xt6 Or Similar, Jeep Wrangler 2-door Or Similar, Jeep Patriot, Toyota Rav4 Or Similar, Mercedes-benz Glc, Jeep Grand Wagoneer, Chevrolet Camaro Lt Or Similar, Toyota Rav4 Or Similar, Genesis G70 Or Similar, Chevrolet Spark Or Similar, Ford F 150, Range Rover Sport, Bmw X7, Mercedes Gls, Toyota Sienna Or Similar, Mitsubishi Xpander

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 27 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Renters who have indicated a country of residence outside of the United States or Canada will be also required to present A return airline ticket.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada, Mexico

At participating locations in California, Arizona, New Mexico and Texas, corporate account customers are allowed to drive specific car groups into Mexico border cities with certain restrictions. Please contact reservations or the location for details.

Not allowed:

Taking rental cars to the countries that are not listed in Conditional is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 250

Third Party Liability Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Theft Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2 mi from Los Angeles Airport

21.8 mi from Whiteman Airport

Railway Stations

9 mi from Wilshire Normandie (LACMTA Station)

9.3 mi from Wilshire / Western (LACMTA Station)

9.5 mi from Westlake / MacArthur Park (LACMTA Station)

Hotels

0.1 mi from The Westin Los Angeles Airport

0.5 mi from Hilton Los Angeles Airport

0.8 mi from Crowne Plaza Los Angeles - International Airport

Other Landmarks

2.3 mi from Hollywood Park Casino & Racetrack

9.9 mi from Paramount Studios

11 mi from Hollywood And Vine

CHECK RATES

Map view of Avis Store Location

coordinates: 33.946944444444 -118.37444444444

Location Images

Avis-Los Angeles International Airport-12787-store

The Rental Desk

Avis-Los Angeles International Airport-12787-feeder_bus

The Shuttle Bus

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 0.2
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.1
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

E.Salmanov
Los Angeles
8.6 /10 Very good
Reviewed: Friday, September 29, 2017
Like: We booked three 'Mustang or similar' and 'Chevrolet Tahoe or similar' so they gave us a Mustangs and Tahoe. That`s was exactly what we looking for.
Dislike: 1. The car has 40-50% of gas in tank. 2. The employee tried hard to sell additional insurance. It's annoying. 3. About 20 min was wait in a line plus about 40 min waiting for a car on parking lot.
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D.Wong
Los Angeles
9 /10 Excellent
Reviewed: Thursday, June 13, 2019
The dodge caravan is a really good road vehicle for long drives
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C.LI
Los Angeles
8 /10 Very good
Reviewed: Saturday, October 5, 2019
Nicely pick up and drop off.
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D.G.
Los Angeles
9 /10 Excellent
Reviewed: Thursday, April 16, 2020
I requested a small car to keep the fuel costs down. The car I was given was a Nissan. Sentra, which at the time seemed good but it turned out not only to be a gutless wonder but a gas hog to boot! The car was really noisy as well, so must not have been very well insulated. I will say though that the staff were friendly, polite & helpful.
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Lev
Los Angeles
10 /10 Excellent
Reviewed: Friday, December 8, 2023
Very straightforward. Once I got to the rental centre, the guy at the desk was very efficient. I had to wait about 15 mins for the car but that wasn't a problem at all. All very easy
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J.Linford
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, January 24, 2024
All absolutely fine, no up-sell attempts. However because we’d booked through Qeeq they wouldn’t allow us to register at the Preferred counter with our Presidents membership, had to walk to the other building and queue again.
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Keith Dunk
Los Angeles
6 /10 Average
Reviewed: Tuesday, May 28, 2024
Overall collection service very poor. Wait at airport for transport = 15 minutes. Wait at counter for car = 60 minutes. Car allocated had only small amount of gas - wait to exit LAX rental area = 30 minutes. Overall over 2 hours to collect car
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Kelly Byron
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 19, 2016
AVIS service was decent. There were not many people when I went, so I got the car without waiting in line.
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Steward Jenkin(s)
Los Angeles
6 /10 Average
Reviewed: Wednesday, July 13, 2016
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Troy Nick
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 4, 2016
The return process was quicker and simpler than I expected.
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Carl Hobbes
Los Angeles
10 /10 Excellent
Reviewed: Monday, April 4, 2016
A well-recognized major company, very good.
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Ryan Theresa
Los Angeles
10 /10 Excellent
Reviewed: Saturday, August 20, 2016
Very satisfied with the car rental experience, fast and convenient.
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Allen Bertram
Los Angeles
8 /10 Very good
Reviewed: Monday, September 7, 2015
AVIS is a well-known brand. They upgraded me to a top sports car for a small additional fee. Excellent!
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Parker Gladstone
Los Angeles
6 /10 Average
Reviewed: Monday, August 31, 2015
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Suzanne Clarissa
Los Angeles
10 /10 Excellent
Reviewed: Saturday, February 27, 2016
The company is good
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Paula Winifred
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 11, 2016
The queue time was very long, over an hour, but everything else was great!
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Rory Walpole
Los Angeles
4 /10 Average
Reviewed: Saturday, August 6, 2016
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Aries Becky
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 31, 2015
It's a large company and the car rental service is very professional. This isn't my first time renting from Avis at LAX, so the process was smooth. Nothing special to note, except this time the car was a bit dirty compared to my first rental. Overall, it was good.
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Cara Garden
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 2, 2015
Satisfied
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Tim Richards
Los Angeles
8 /10 Very good
Reviewed: Tuesday, December 23, 2014
Overall quite good. The staff will try to sell insurance, so make sure to check the order carefully.
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Ferdinand Bart
Los Angeles
8 /10 Very good
Reviewed: Sunday, November 23, 2014
They recommended insurance and GPS. They also asked me to upgrade the car. I thought it was free, but when I saw the cost, I realized it was not free, so I kept my original option.
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Arno Harriman
Los Angeles
8 /10 Very good
Reviewed: Saturday, November 8, 2014
The car was very new, with only 20,000 kilometers on it. Picking up and returning the car was very convenient. Avis strongly recommended us to rent a GPS, but since the BMW i-Drive system comes with onboard GPS, it felt a bit like a rip-off. However, we ended up renting it because their GPS supported 4G Wi-Fi hotspots and free international calls, though we only used it for internet and calls.
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Clare Catharine
Los Angeles
6 /10 Average
Reviewed: Saturday, October 11, 2014
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Matthew Horatio
Los Angeles
10 /10 Excellent
Reviewed: Friday, October 3, 2014
Very convenient and fast.
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Eileen Doherty
Los Angeles
2 /10 Poor
Reviewed: Tuesday, September 2, 2014
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Meroy Longman
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 24, 2014
Great service, new car.
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Valentina Bethune
Los Angeles
10 /10 Excellent
Reviewed: Friday, February 28, 2014
The staff's service was excellent—detailed, patient, and very friendly. The vehicle was also in great condition.
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Hogan Vogt
Los Angeles
8 /10 Very good
Reviewed: Friday, May 30, 2014
The attitude is good; they have a lot of work to do.
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Bruce Hood
Los Angeles
2 /10 Poor
Reviewed: Monday, June 16, 2014
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Hugh Bowman
Los Angeles
8 /10 Very good
Reviewed: Wednesday, October 18, 2017
There was some trouble communicating due to language barriers when picking up the car, but the staff were very patient in explaining everything. The car provided as per our reservation didn't meet our needs, so they helped us upgrade to a newer, larger SUV. The trip went smoothly without any issues. When returning the car, we just filled up the tank as per the contract and cleaned the car a bit. It only took a minute to complete the return at the designated location, which was very convenient. It's best to rent from a big company like Avis; they are well-organized, and both picking up and returning the car are straightforward.
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Enid I.
Los Angeles
8 /10 Very good
Reviewed: Tuesday, June 6, 2017
After placing an order on QEEQ, walk to the left after exiting the airport to find the Avis shuttle bus. The driver drives smoothly and is very polite, even helping with the luggage upon arrival.
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Byron Bertie
Los Angeles
4 /10 Average
Reviewed: Tuesday, January 31, 2017
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Stanford Garcia
Los Angeles
4 /10 Average
Reviewed: Wednesday, March 13, 2019
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Catherine Connor
Los Angeles
2 /10 Poor
Reviewed: Friday, June 23, 2017
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Robert Field
Los Angeles
4 /10 Average
Reviewed: Wednesday, September 14, 2016
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Joyce Bradley
Los Angeles
6 /10 Average
Reviewed: Wednesday, November 15, 2017
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Claude Peter
Los Angeles
6 /10 Average
Reviewed: Wednesday, November 22, 2017
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Evan Morley
Los Angeles
2 /10 Poor
Reviewed: Saturday, July 8, 2017
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Irma Houston
Los Angeles
4 /10 Average
Reviewed: Monday, February 6, 2017
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Sibyl Occam
Los Angeles
4 /10 Average
Reviewed: Wednesday, February 8, 2017
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Lee Doyle
Los Angeles
8 /10 Very good
Reviewed: Wednesday, December 13, 2017
The car was in good condition, but there were many people, and I waited for ten hours to get a car. Originally, I booked a Chevrolet, but ended up with a Ford due to availability.
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Michaelia Betsy
Los Angeles
8 /10 Very good
Reviewed: Monday, November 21, 2016
The service attitude was good, but having someone to guide when looking for the car would be better!
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Abel Pulitzer
Los Angeles
10 /10 Excellent
Reviewed: Saturday, December 16, 2017
Returning the car was very convenient. There was a shuttle bus to the airport that directly took you to the terminal.
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Bob Stowe
Los Angeles
8 /10 Very good
Reviewed: Friday, July 21, 2017
Too many people picking up cars and the staff were inefficient, waited for two hours which was really frustrating. Returning the car was very easy, a small scratch on the car didn't cause any issues. The car was in great condition and very new. Overall, very satisfied.
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Dennis Hope
Los Angeles
8 /10 Very good
Reviewed: Tuesday, July 25, 2017
Great service, convenient pick-up and drop-off. The car had over 10,000 kilometers on it and was not very clean, likely not washed properly.
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Louise Rosalind
Los Angeles
2 /10 Poor
Reviewed: Sunday, November 27, 2016
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Cecil Cronin
Los Angeles
10 /10 Excellent
Reviewed: Thursday, January 11, 2018
Airport shuttle service is convenient, and the return process is extremely efficient.
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Josephine Irving
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 1, 2017
Excellent
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Linda Nancy
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, December 7, 2016
Multiple locations with convenient positioning, fast procedures, minimal chit-chat. Hand over the booking form, pay, take the car, and go. Overall, it's convenient and practical.
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Lisa Betty
Los Angeles
6 /10 Average
Reviewed: Sunday, January 21, 2018
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Yetta Twain
Los Angeles
2 /10 Poor
Reviewed: Thursday, March 1, 2018
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Edith Henry
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, August 9, 2017
Very convenient and efficient. After registration, you go directly to the parking lot to pick up the car. Returning the car is even easier, someone scans your information, and it’s done in three minutes.
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Virginia Alerander
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 10, 2017
Not bad. There's a shuttle bus from the airport to the rental car company. Just a short wait, and it goes directly there. The staff were very friendly and everything was orderly. The only issue was that there were quite a few people in line. We had to wait for almost half an hour to get our turn.
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Nick Dickens
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 13, 2017
Very good
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Lionel Johnson
Los Angeles
4 /10 Average
Reviewed: Monday, August 14, 2017
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Joseph Pater
Los Angeles
10 /10 Excellent
Reviewed: Saturday, February 18, 2017
I was very satisfied to get the reserved model. Returning the car at the Venetian Hotel in Las Vegas was easy; just drove to the parking lot on the 10th floor and dropped the keys in the drop box near the elevator.
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Florence Bronte
Los Angeles
2 /10 Poor
Reviewed: Wednesday, August 16, 2017
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Truman Colclough
Los Angeles
2 /10 Poor
Reviewed: Tuesday, August 22, 2017
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Antony Rossetti
Los Angeles
8 /10 Very good
Reviewed: Tuesday, August 22, 2017
Waited in line for over an hour.
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Robert Joseph
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 24, 2017
It's okay, but it would be better if vehicle maintenance was explained when renting.
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Daniel Alfred
Los Angeles
6 /10 Average
Reviewed: Sunday, March 4, 2018
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William Bertha
Los Angeles
2 /10 Poor
Reviewed: Sunday, March 4, 2018
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Mona Lou(ie)
Los Angeles
4 /10 Average
Reviewed: Friday, September 1, 2017
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April Daniel
Los Angeles
4 /10 Average
Reviewed: Tuesday, March 6, 2018
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Archibald Samuel
Los Angeles
6 /10 Average
Reviewed: Thursday, March 8, 2018
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Cynthia Camp
Los Angeles
2 /10 Poor
Reviewed: Monday, October 24, 2016
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Bing Smith
Los Angeles
8 /10 Very good
Reviewed: Friday, May 26, 2017
The rental company included insurance when picking up the car and required us to buy it. Thankfully, after calling QEEQ, we managed to get a refund since we had already purchased insurance through QEEQ earlier.
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Jacob Jennings
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, October 10, 2017
The service was quite good
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Agnes Powell
Los Angeles
2 /10 Poor
Reviewed: Wednesday, February 21, 2018
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Chasel Martha
Los Angeles
10 /10 Excellent
Reviewed: Friday, January 4, 2019
The staff at the store were very friendly.
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Brian Clara
Los Angeles
2 /10 Poor
Reviewed: Tuesday, August 7, 2018
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Ted Margery
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 9, 2018
Quite patient!
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Kent Stephens
Los Angeles
2 /10 Poor
Reviewed: Monday, January 7, 2019
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Penny Senior
Los Angeles
2 /10 Poor
Reviewed: Wednesday, January 9, 2019
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Quincy Lena
Los Angeles
2 /10 Poor
Reviewed: Saturday, August 11, 2018
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Merle Gladstone
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, December 19, 2023
Excellent!
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Keith Wyld(e)
Los Angeles
8 /10 Very good
Reviewed: Thursday, April 11, 2019
I bought full insurance on QEEQ, so I had to be extra careful not to buy it again at the office, which was exhausting. My poor English made it difficult, and I had to message QEEQ to confirm everything each time. The staff didn't have the patience for that. It might be less tiring to buy insurance at the office. I haven’t compared the prices, but you often end up spending extra money on trips. It’s hard to avoid.
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Veromca Juliet
Los Angeles
8 /10 Very good
Reviewed: Tuesday, August 14, 2018
Average attitude
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Hilary Addison
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, October 10, 2018
Friendly service
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Adolph Julius
Los Angeles
6 /10 Average
Reviewed: Wednesday, August 15, 2018
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Rock Mac-
Los Angeles
4 /10 Average
Reviewed: Thursday, August 16, 2018
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Yvette Haydn
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 16, 2018
Customer service was very efficient and exceptionally friendly, making me feel very welcomed in a foreign country.
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Marvin Curme
Los Angeles
4 /10 Average
Reviewed: Thursday, January 17, 2019
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Sabrina Salome
Los Angeles
6 /10 Average
Reviewed: Friday, December 15, 2023
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Yetta Vogt
Los Angeles
10 /10 Excellent
Reviewed: Saturday, May 4, 2019
The car was very convenient, and the return process was extremely efficient.
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Prima Maltz
Los Angeles
2 /10 Poor
Reviewed: Sunday, August 19, 2018
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Howar Raleign
Los Angeles
6 /10 Average
Reviewed: Monday, August 20, 2018
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Bing Smith
Los Angeles
6 /10 Average
Reviewed: Wednesday, August 22, 2018
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Agatha MacDonald
Los Angeles
2 /10 Poor
Reviewed: Tuesday, April 3, 2018
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Patrick
Los Angeles
2 /10 Poor
Reviewed: Wednesday, October 17, 2018
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Hannah Laurie
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 18, 2018
I still recommend insurance, it seems there was some communication issue with QEEQ.
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Clare Catharine
Los Angeles
6 /10 Average
Reviewed: Thursday, August 23, 2018
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Cecilia Arnold
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 23, 2018
Returning the car was exceptionally quick.
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Rosemary Godwin
Los Angeles
6 /10 Average
Reviewed: Friday, April 6, 2018
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Nathan Thomson
Los Angeles
2 /10 Poor
Reviewed: Tuesday, February 19, 2019
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Michaelia Betsy
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, November 1, 2023
Satisfied
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Virginia Wilson
Los Angeles
4 /10 Average
Reviewed: Thursday, February 21, 2019
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Crystal Service
Los Angeles
6 /10 Average
Reviewed: Wednesday, May 8, 2019
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Gene Bell
Los Angeles
8 /10 Very good
Reviewed: Thursday, February 21, 2019
Waited for roadside assistance for 6 hours, shivering in the cold.
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Myra Lawrence
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 28, 2018
Pretty good
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April Daniel
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, October 30, 2018
Satisfied
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Isidore Augustine
Los Angeles
2 /10 Poor
Reviewed: Friday, November 2, 2018
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Broderick Lambert
Los Angeles
2 /10 Poor
Reviewed: Saturday, April 14, 2018
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Ives Barton
Los Angeles
6 /10 Average
Reviewed: Monday, November 5, 2018
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Ernest Montgomery
Los Angeles
2 /10 Poor
Reviewed: Wednesday, November 7, 2018
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Ken Raman
Los Angeles
2 /10 Poor
Reviewed: Saturday, September 16, 2023
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Zara Hodgson
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, September 12, 2023
Overall satisfied. One day, the car key got locked inside the car. The rental store staff said they didn't have a spare key and advised me to call and pay 130 on my own.
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Roxanne Bacon
Los Angeles
2 /10 Poor
Reviewed: Thursday, February 28, 2019
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Lynn John
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, July 4, 2018
Great car rental experience, very convenient and highly recommended.
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Cleveland Daisy
Los Angeles
6 /10 Average
Reviewed: Thursday, November 15, 2018
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Eunice Hodge
Los Angeles
10 /10 Excellent
Reviewed: Thursday, September 13, 2018
Good service. No waiting in line.
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Solomon
Los Angeles
10 /10 Excellent
Reviewed: Thursday, September 13, 2018
Took a few photos, looked good
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Parker O'Connor
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 16, 2018
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Jocelyn Thomas
Los Angeles
2 /10 Poor
Reviewed: Wednesday, November 28, 2018
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Gemma Shaw
Los Angeles
2 /10 Poor
Reviewed: Tuesday, September 18, 2018
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Elton Croft
Los Angeles
10 /10 Excellent
Reviewed: Monday, December 3, 2018
Pretty good
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Darlene Leopold
Los Angeles
2 /10 Poor
Reviewed: Tuesday, July 24, 2018
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Hugh Bowman
Los Angeles
2 /10 Poor
Reviewed: Thursday, May 16, 2019
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Ferdinand Bart
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 23, 2018
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Bess Ralph
Los Angeles
6 /10 Average
Reviewed: Wednesday, July 25, 2018
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Moira Fowler
Los Angeles
2 /10 Poor
Reviewed: Wednesday, December 12, 2018
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Franklin Hoover
Los Angeles
6 /10 Average
Reviewed: Wednesday, September 26, 2018
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Ben Emily
Los Angeles
4 /10 Average
Reviewed: Monday, July 30, 2018
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Taylor Cook(e)
Los Angeles
6 /10 Average
Reviewed: Friday, September 28, 2018
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Tony Barrett
Los Angeles
6 /10 Average
Reviewed: Tuesday, January 1, 2019
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Fanny Nell
Los Angeles
2 /10 Poor
Reviewed: Thursday, December 29, 2022
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Mavis Eveline
Los Angeles
6 /10 Average
Reviewed: Thursday, August 18, 2022
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Marshall Nora
Los Angeles
10 /10 Excellent
Reviewed: Thursday, May 19, 2022
At LAX 5/6, the staff had 6-8 groups, and the speed was quite fast.
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Lance Eipstein
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 26, 2021
Good service attitude.
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Dale Clapham
Los Angeles
8 /10 Very good
Reviewed: Saturday, September 25, 2021
Very good
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Scott Tate
Los Angeles
2 /10 Poor
Reviewed: Wednesday, September 15, 2021
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Godfery Wheatley
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 16, 2020
Satisfied
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Sean Jonson
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 10, 2020
Excellent car rental experience
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Tammy Macaulay
Los Angeles
6 /10 Average
Reviewed: Tuesday, May 12, 2020
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Harvey Louis
Los Angeles
8 /10 Very good
Reviewed: Thursday, March 5, 2020
Long queue
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Gary Tom
Los Angeles
2 /10 Poor
Reviewed: Monday, January 27, 2020
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Nathaniel Kell(e)y
Los Angeles
4 /10 Average
Reviewed: Friday, January 24, 2020
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Julian Kennedy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, January 19, 2020
A very professional car rental company with excellent service.
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Prima Maltz
Los Angeles
6 /10 Average
Reviewed: Tuesday, November 19, 2019
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Tammy Macaulay
Los Angeles
6 /10 Average
Reviewed: Thursday, October 10, 2019
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Alvis Abe
Los Angeles
2 /10 Poor
Reviewed: Tuesday, October 8, 2019
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Camille FitzGerald
Los Angeles
8 /10 Very good
Reviewed: Monday, October 7, 2019
The process was quite fast even though the customer service staff were chatting, it didn't take long. I chose a Ford but got a Nissan, which was new and easy to drive. When returning the car, the person at the lot intentionally made things difficult by saying my order was closed by someone else. When I went inside, they said it wasn't closed and sent me back out to ask him. This back-and-forth happened three times until someone inside came out to help me and I finally got a number to complete the return process. The lady inside firmly said the order was fine, and only then did the man, with a cunning look, write down the number. I was already in a rush to catch a flight, and this made my experience quite bad! If none of these issues had occurred, it would have been great!
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Dale Clapham
Los Angeles
4 /10 Average
Reviewed: Thursday, July 4, 2019
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Bernard Sara(h)
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 12, 2019
Professional staff with great attitude.
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Troy Nick
Los Angeles
10 /10 Excellent
Reviewed: Thursday, May 23, 2019
Very good service attitude
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Gale Stone
Los Angeles
4 /10 Average
Reviewed: Monday, July 8, 2019
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Ursula Partridge
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 23, 2019
Very good
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Barry Bobby
Los Angeles
8 /10 Very good
Reviewed: Wednesday, August 7, 2019
Okay
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Brook Horace
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 26, 2019
Very reliable!
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Noah Gus
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 29, 2019
Good
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Lester Melville
Los Angeles
2 /10 Poor
Reviewed: Sunday, June 16, 2024
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Sheila Warren
Los Angeles
10 /10 Excellent
Reviewed: Sunday, June 23, 2024
Very satisfied
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Natalie Springhall
Los Angeles
10 /10 Excellent
Reviewed: Monday, June 24, 2024
Very satisfied! I booked a CAMRY, but I got a RAV4. Waited in line for 20 minutes. The car was very new and clean.
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Theresa Crane
Los Angeles
8 /10 Very good
Reviewed: Sunday, June 23, 2024
Quite good
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Miriam Lily
Los Angeles
4 /10 Average
Reviewed: Wednesday, July 31, 2019
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Arno Harriman
Los Angeles
8 /10 Very good
Reviewed: Friday, June 7, 2019
The waiting time was quite long!
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Toby Ellen
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 19, 2019
Staff were patient despite my poor English speaking skills.
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Werner Bloomer
Los Angeles
8 /10 Very good
Reviewed: Monday, August 19, 2019
Booked through QEEQ for 3 days at $183, arrived an hour early and the bill changed to over $220. Told them I rented for 3 full days but they couldn't adjust it, issuing the bill for 3 days and 1 hour. Not sure if the problem was with the system or the staff. After signing and swiping my card, I saw a charge of $266. Didn't have time to argue, so drove off feeling ripped off. On the third day, I returned the car an hour and a half early, received a message saying the charge changed to around $182. I'm really not sure how to rate Avis.
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Hamiltion O'Connor
Los Angeles
2 /10 Poor
Reviewed: Monday, June 17, 2024
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Jo Bessie
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 6, 2024
The service was okay, and they did try to sell insurance. Just inform the store that you already have insurance via the platform.
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Dana Frank
Los Angeles
10 /10 Excellent
Reviewed: Thursday, March 7, 2024
Fast service
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Violet Trollpoe
Los Angeles
8 /10 Very good
Reviewed: Thursday, January 11, 2024
Satisfied. There were no Camrys available, so they upgraded us for free to a June 2023 SUV Murano. The vehicle was very new and extremely comfortable.
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Eli Buck
Los Angeles
10 /10 Excellent
Reviewed: Thursday, January 18, 2024
Decent
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Larry Bryan
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, January 23, 2024
Renting was convenient, and the car was very new.
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Yetta Twain
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, January 24, 2024
Very satisfied, everything went smoothly! Our car window got smashed in Salt Lake City, and the process of getting a replacement was quick and easy. A staff member asked if the details were sent to the email, and I said yes. Just dropped the keys off and we were done. Quite simple. The vehicle had unlimited mileage, so we could drive anywhere. Picking up and returning the car was super convenient, and the shuttle service was great too!
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Dominic Harrington
Los Angeles
2 /10 Poor
Reviewed: Tuesday, March 19, 2024
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Kennedy Samson
Los Angeles
8 /10 Very good
Reviewed: Sunday, January 28, 2024
Very satisfactory
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Marsh Price
Los Angeles
8 /10 Very good
Reviewed: Thursday, March 21, 2024
Waited nearly an hour to pick up the car. The staff was very friendly, but we were tricked because of the language barrier. Be sure to use translation software to read the terms before signing.
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Ronald Augustus
Los Angeles
8 /10 Very good
Reviewed: Monday, June 10, 2024
The car rental company's service was pretty good, and there were no upsells during the pickup.
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Liz Louise
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 23, 2024
Satisfied
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Duncan Leacock
Los Angeles
10 /10 Excellent
Reviewed: Sunday, March 24, 2024
The rental process is convenient, service is enthusiastic, and procedures are simple and efficient.
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Sampson Noyes
Los Angeles
8 /10 Very good
Reviewed: Sunday, March 24, 2024
The wait time for picking up the car was a bit long.
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Leila Tommy
Los Angeles
2 /10 Poor
Reviewed: Wednesday, March 27, 2024
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Dean Humphr(e)y
Los Angeles
8 /10 Very good
Reviewed: Tuesday, February 6, 2024
Okay
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Cynthia Camp
Los Angeles
2 /10 Poor
Reviewed: Saturday, March 30, 2024
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Brandon Ivan
Los Angeles
8 /10 Very good
Reviewed: Saturday, February 10, 2024
Quite good, professional and attentive service
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Crystal Constance
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 29, 2019
Comparing a few companies, AVIS is the best!
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Xavier Wright
Los Angeles
6 /10 Average
Reviewed: Monday, September 30, 2019
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Andre Isabel
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 31, 2024
Very good.
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Poppy Boyle
Los Angeles
10 /10 Excellent
Reviewed: Monday, February 19, 2024
The wait time in line was a bit long.
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Louise Rosalind
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
Very satisfied
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Upton Newton
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
Very satisfied
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Lennon Jimmy
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, February 21, 2024
Satisfied.
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Jared Swift
Los Angeles
8 /10 Very good
Reviewed: Thursday, February 22, 2024
It's acceptable. There was no Chinese translator on site, making communication difficult for those with limited English. Many places, including banks and hospitals, have this issue. It would be great to have translation devices on site; it's not a complicated thing!
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Dora Den(n)is
Los Angeles
10 /10 Excellent
Reviewed: Thursday, February 22, 2024
There were no queues that day, the process went smoothly
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Tyrone Kelsen
Los Angeles
10 /10 Excellent
Reviewed: Friday, September 20, 2019
Very satisfied, the vehicle was well-maintained
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Andrew Robinson
Los Angeles
2 /10 Poor
Reviewed: Tuesday, May 21, 2024
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Lucy Sweet
Los Angeles
6 /10 Average
Reviewed: Thursday, May 16, 2024
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Carol Hamlet
Los Angeles
2 /10 Poor
Reviewed: Monday, September 23, 2019
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Abraham Bronte
Los Angeles
10 /10 Excellent
Reviewed: Thursday, February 29, 2024
Big brands are still trustworthy.
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Merlin Pearson
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 10, 2024
Very satisfied
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Sarah Whyet
Los Angeles
4 /10 Average
Reviewed: Tuesday, May 7, 2024
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Maxine Commons
Los Angeles
8 /10 Very good
Reviewed: Monday, May 6, 2024
Avis is generally okay, but the branch at the airport is quite average. What car you get depends on luck. Overall, the mileage on the cars is relatively new, but the interiors are not cleaned for you. The car pickup process requires minimal paperwork, just a translated document, and it's better to print it out. My advice is to buy full insurance on QEEQ and say 'No' to any additional offers at the store to avoid hassles with deductions.
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Ivan Keppel
Los Angeles
6 /10 Average
Reviewed: Monday, May 6, 2024
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Marico Wagner
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, April 17, 2024
Very satisfied
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Phoenix Brown
Los Angeles
8 /10 Very good
Reviewed: Friday, April 12, 2024
Very good
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Leonard Christy
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, April 10, 2024
The salesperson was not very pushy, quite comfortable.
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Jonathan Sawyer
Los Angeles
8 /10 Very good
Reviewed: Saturday, April 6, 2024
Good experience, I always choose QEEQ for self-driving trips abroad.
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Christ Austen
Los Angeles
10 /10 Excellent
Reviewed: Monday, April 1, 2024
Satisfied
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j.lee
Los Angeles
9 /10 Excellent
Reviewed: Wednesday, June 26, 2024
too long wating time
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Louise Rosalind
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 26, 2024
Very satisfied
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Julie Richard
Los Angeles
10 /10 Excellent
Reviewed: Thursday, June 27, 2024
The overall service was quick and efficient, typical American style. No dragging, great job!
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Lance Eipstein
Los Angeles
10 /10 Excellent
Reviewed: Sunday, June 30, 2024
Maybe because I picked up the car early in the morning, the process was very slow. But fortunately, I wasn't in a hurry.
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Jenny Carrie
Los Angeles
8 /10 Very good
Reviewed: Monday, July 1, 2024
It's okay
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Jacqueline Huggins
Los Angeles
4 /10 Average
Reviewed: Monday, July 1, 2024
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Tracy Mary
Los Angeles
8 /10 Very good
Reviewed: Tuesday, July 2, 2024
Satisfied
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Susanna Tomlinson
Los Angeles
8 /10 Very good
Reviewed: Tuesday, July 2, 2024
Quite satisfied.
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Todd Pansy
Los Angeles
8 /10 Very good
Reviewed: Monday, July 1, 2024
Simple procedure
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Marlon Gosse
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 1, 2024
Satisfied
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Mike Huckle
Los Angeles
10 /10 Excellent
Reviewed: Thursday, July 4, 2024
Very good and slick operation at LAX
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Clyde Zephaniah
Los Angeles
10 /10 Excellent
Reviewed: Sunday, July 7, 2024
Don't buy e-toll, it's too expensive at 12 dollars a day.
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Sarah Whyet
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 8, 2024
Very satisfied, the car is new, spacious, and clean.
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Maria Felix
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 8, 2024
Quite satisfied
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Kyle Amelia
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 8, 2024
Very satisfied
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Bernice Virginia
Los Angeles
10 /10 Excellent
Reviewed: Friday, July 12, 2024
Highly satisfied
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Elizabeth Longfellow
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 15, 2024
There were too many people, had to queue up, everything else was fine.
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Lynn Surrey
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, July 16, 2024
Good
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Bevis Motley
Los Angeles
10 /10 Excellent
Reviewed: Thursday, July 11, 2024
Extremely satisfied
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Angelo Woolf
Los Angeles
8 /10 Very good
Reviewed: Friday, July 19, 2024
Good.
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Sophia Buckle
Los Angeles
10 /10 Excellent
Reviewed: Sunday, July 21, 2024
Avis service was good, but I rented a Camry and got a Malibu XL... a fighter jet. On the way to Las Vegas, the warning lights came on and it lost power, felt like the turbo was broken.
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Len Carter
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 22, 2024
Satisfactory
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Justin Maugham
Los Angeles
4 /10 Average
Reviewed: Tuesday, July 23, 2024
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Virgil Hal
Los Angeles
6 /10 Average
Reviewed: Friday, July 19, 2024
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Pag Christiana
Los Angeles
10 /10 Excellent
Reviewed: Friday, July 26, 2024
The process was smooth. Although we arrived late, we still got an upgraded model of a Hyundai Santa Fe.
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Berton Harold
Los Angeles
10 /10 Excellent
Reviewed: Friday, July 26, 2024
Overall service is decent.
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Ives Cooper
Los Angeles
6 /10 Average
Reviewed: Monday, July 29, 2024
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Wendell Nehemiah
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 29, 2024
The car return process was quick and the service attitude was great. Especially during the car rental, the staff were very friendly and chatty. However, after returning the car, I received an email about being charged 9 units for something.
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Magen
Los Angeles
8 /10 Very good
Reviewed: Monday, September 30, 2024
The initial car was not as good as expected - it had a few minor dents, some scratches and marks on the outside. The cabin and interior was however clean and the vehicle drove well. There was a bit of wait- time at the location due to customer volume. However, the staff were courteous and helpful. The uploaded pictures show the first vehicle and the second one we changed.
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S.Hornsey
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 8, 2025
Very easy and straight forward pick up and drop off process
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Ann Brewster
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 5, 2024
Very satisfied.
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Hogan Vogt
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 4, 2024
Satisfied
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Ron Saul
Los Angeles
2 /10 Poor
Reviewed: Wednesday, August 7, 2024
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Aaron Ricardo
Los Angeles
8 /10 Very good
Reviewed: Wednesday, August 7, 2024
Renting a car at the airport is convenient with shuttle buses providing transport to the rental location. Even if you're not good at English, having a rental agreement makes the process easier. There are no hidden fees, but if the car has issues like broken glass, it's better to switch to another vehicle. For instance, I encountered a cracked side window that kept worsening, and it was troublesome to exchange the car since smaller rental outlets typically can't handle vehicle swaps. You'll need to visit a larger airport branch for such replacements. Fortunately, I managed to exchange the car for a Jeep Grand Cherokee at Las Vegas Airport. Also, remember that the rental time cannot be more than 30 minutes earlier or later than scheduled—otherwise, you'll be charged an extra day's fee.
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Jerry Lucas
Los Angeles
8 /10 Very good
Reviewed: Wednesday, August 7, 2024
Reliable and trustworthy.
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Mavis Eveline
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 8, 2024
Very satisfied.
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Salome Wheeler
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 9, 2024
Very satisfied.
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Gregary Mansfield
Los Angeles
4 /10 Average
Reviewed: Friday, August 9, 2024
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Orville Trevelyan
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 12, 2024
Excellent
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Lennon Jimmy
Los Angeles
8 /10 Very good
Reviewed: Tuesday, August 13, 2024
It's summer vacation, and the queue time was quite long—over an hour.
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Denise Robin
Los Angeles
8 /10 Very good
Reviewed: Tuesday, August 13, 2024
Satisfied.
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Phil Adela
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
Very good.
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Jack Roy
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
Very satisfied!
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Richard Wesley
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
Very satisfied
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Broderick Lambert
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 16, 2024
Very satisfied
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Samantha Hornby
Los Angeles
8 /10 Very good
Reviewed: Sunday, August 18, 2024
The waiting time in line is way too long, at least one hour.
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Florence Bronte
Los Angeles
6 /10 Average
Reviewed: Monday, August 19, 2024
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Fay Snow
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 19, 2024
Amazing!
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Phyllis Morgan
Los Angeles
6 /10 Average
Reviewed: Monday, August 19, 2024
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Zenobia Oscar
Los Angeles
6 /10 Average
Reviewed: Tuesday, August 20, 2024
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Will Harper
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
Very satisfied.
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Tyler Maurice
Los Angeles
10 /10 Excellent
Reviewed: Thursday, August 15, 2024
There were quite a lot of people renting cars at the airport, but the Avis counters were plentiful, so the overall waiting time wasn't too long.
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Lena Saxton
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, August 14, 2024
Established car rental company, with a large number of outlets and extensive scale, offering convenient services.
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Richard Clement
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, August 14, 2024
Very satisfied
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Penny DuBois
Los Angeles
6 /10 Average
Reviewed: Friday, August 23, 2024
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Dylan Aldridge
Los Angeles
4 /10 Average
Reviewed: Friday, August 23, 2024
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Freda Mackintosh
Los Angeles
6 /10 Average
Reviewed: Monday, August 26, 2024
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Miles Bell
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 27, 2024
Satisfactory
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Burgess Bowen
Los Angeles
4 /10 Average
Reviewed: Friday, August 30, 2024
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Theresa Needham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 1, 2024
The service was warm and attentive, and the process of picking up and returning the car was convenient.
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Randolph Titus
Los Angeles
8 /10 Very good
Reviewed: Monday, September 2, 2024
Service was excellent.
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Elizabeth Longfellow
Los Angeles
8 /10 Very good
Reviewed: Monday, September 2, 2024
Good
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Cecilia Arnold
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, September 3, 2024
Avis only accepts Visa cards with chips. If you don't have a chip-enabled Visa card, they try to upsell various services and precharge for fuel.
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Samantha Hornby
Los Angeles
6 /10 Average
Reviewed: Tuesday, September 3, 2024
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Yves DeQuincey
Los Angeles
2 /10 Poor
Reviewed: Wednesday, September 4, 2024
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Ingram Mackintosh
Los Angeles
8 /10 Very good
Reviewed: Monday, September 9, 2024
Overall good, but the waiting time was too long, a full one and a half hours. I originally booked a Toyota Sienna, but was given a Chrysler minivan instead. Still, it met my needs.
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Nat Henrietta
Los Angeles
10 /10 Excellent
Reviewed: Thursday, September 12, 2024
Very friendly and enthusiastic service.
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Burgess Bowen
Los Angeles
10 /10 Excellent
Reviewed: Friday, September 13, 2024
Satisfied
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Ogden Gard(i)ner
Los Angeles
10 /10 Excellent
Reviewed: Monday, September 16, 2024
Very good
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Gary Tom
Los Angeles
10 /10 Excellent
Reviewed: Friday, September 20, 2024
The service was highly efficient, with minimal waiting time in line.
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Suzanne Clarissa
Los Angeles
10 /10 Excellent
Reviewed: Saturday, September 21, 2024
Very satisfied.
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Francis Lincoln
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 22, 2024
Avis is pretty good.
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Ernest Montgomery
Los Angeles
4 /10 Average
Reviewed: Thursday, September 26, 2024
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Adonis Stella
Los Angeles
8 /10 Very good
Reviewed: Thursday, September 26, 2024
It's fine.
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Ted Margery
Los Angeles
6 /10 Average
Reviewed: Thursday, September 26, 2024
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Beatrice Juliet
Los Angeles
10 /10 Excellent
Reviewed: Friday, September 27, 2024
Unlike other companies with hidden charges, Avis offers a wide range of vehicle models. I'll choose Avis for future rentals.
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Omar Eipstein
Los Angeles
4 /10 Average
Reviewed: Friday, September 27, 2024
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Ophelia Housman
Los Angeles
4 /10 Average
Reviewed: Tuesday, October 1, 2024
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Ernest Montgomery
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, October 1, 2024
Satisfied
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Winni Veblen
Los Angeles
6 /10 Average
Reviewed: Tuesday, October 1, 2024
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Patrick
Los Angeles
10 /10 Excellent
Reviewed: Friday, October 11, 2024
Good and fast.
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Merry Lawson
Los Angeles
10 /10 Excellent
Reviewed: Saturday, October 12, 2024
There was no Sienna available, only Chrysler Pacifica Hybrid with CarPlay. The vehicle's performance was good and easy to drive. Picking up and returning the car was very convenient, with dedicated shuttle services between the rental location and the airport.
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Wright Jasper
Los Angeles
6 /10 Average
Reviewed: Saturday, October 12, 2024
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Una Coleridge
Los Angeles
10 /10 Excellent
Reviewed: Monday, October 21, 2024
The rental company is quite large, and the car is in decent condition.
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Alan Harry
Los Angeles
10 /10 Excellent
Reviewed: Monday, October 28, 2024
Very satisfied.
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Armstrong Sam
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, October 29, 2024
Very satisfied
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May Juliana
Los Angeles
10 /10 Excellent
Reviewed: Friday, November 1, 2024
It's okay, but the fuel tank wasn't full when I picked up the car. I forgot to check at the time, and ended up spending extra money to fill it up when returning.
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Sandy Madge
Los Angeles
10 /10 Excellent
Reviewed: Monday, November 4, 2024
Very satisfied
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Judith Gracie
Los Angeles
10 /10 Excellent
Reviewed: Saturday, November 9, 2024
Very satisfied.
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Ira Julia
Los Angeles
10 /10 Excellent
Reviewed: Sunday, November 10, 2024
Very satisfied
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Tina Judd
Los Angeles
10 /10 Excellent
Reviewed: Sunday, November 10, 2024
Very satisfied
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Yvette Haydn
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, November 12, 2024
Overall very smooth, no extra charges.
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William Bertha
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, November 13, 2024
Excellent
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Renata Tate
Los Angeles
10 /10 Excellent
Reviewed: Monday, November 18, 2024
Good.
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Griselda Nathaniei
Los Angeles
6 /10 Average
Reviewed: Tuesday, November 19, 2024
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Martha Orlando
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, November 13, 2024
The shuttle service for pickup is quite convenient.
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Enoch Dodd
Los Angeles
6 /10 Average
Reviewed: Saturday, November 9, 2024
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Nelly Johnny
Los Angeles
10 /10 Excellent
Reviewed: Friday, October 11, 2024
Although there were some issues, everything was perfectly resolved!
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Roberta Walton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 29, 2024
They helped resolve the issue of using a magnetic stripe credit card instead of a chip card.
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Marsh Carey
Los Angeles
4 /10 Average
Reviewed: Sunday, September 22, 2024
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Harlan Isaiah
Los Angeles
10 /10 Excellent
Reviewed: Saturday, September 7, 2024
Very satisfied.
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Monroe Henley
Los Angeles
10 /10 Excellent
Reviewed: Saturday, September 7, 2024
Very satisfied.
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Tyrone Tobias
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 1, 2024
Satisfied with the service, multiple car models available for self-selection
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Martha Orlando
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 30, 2024
Very satisfied.
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Asa Peg
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 30, 2024
Very satisfied.
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Bonnie Albert
Los Angeles
2 /10 Poor
Reviewed: Friday, August 23, 2024
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Rudolf Sophia
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, November 20, 2024
Very good.
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Audrey Salome
Los Angeles
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Very satisfied.
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Jason Burne-Jones
Los Angeles
10 /10 Excellent
Reviewed: Friday, November 22, 2024
Very satisfied
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Jared Swift
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, December 3, 2024
I arrived early, so there was no need to wait in line. However, I had to take the elevator upstairs and then back downstairs—the path was a bit long. Additionally, they upgraded my car, but it took a while because they asked me a lot of questions before I could leave.
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Sid Lindsay
Los Angeles
10 /10 Excellent
Reviewed: Saturday, December 7, 2024
Avis is quite good and doesn't over-push sales.
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Beau Bentham
Los Angeles
10 /10 Excellent
Reviewed: Saturday, December 14, 2024
Smooth experience.
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Julian Kennedy
Los Angeles
2 /10 Poor
Reviewed: Saturday, December 14, 2024
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Elaine Burns
Los Angeles
8 /10 Very good
Reviewed: Wednesday, December 18, 2024
Renting a car was fairly convenient.
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Melissa Becher
Los Angeles
6 /10 Average
Reviewed: Friday, December 20, 2024
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Ida Wat
Los Angeles
10 /10 Excellent
Reviewed: Sunday, December 29, 2024
I booked a Toyota Sienna, but upon arrival, they said it was unavailable and had to provide a different car. Other than that, it was satisfactory.
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Edwina Bloor
Los Angeles
10 /10 Excellent
Reviewed: Friday, January 3, 2025
The service was great, no upselling, but the waiting time was a bit long, almost an hour.
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Archer Broad
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
Quite satisfied.
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Jill Morrison
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
Satisfied, but the pickup process requires waiting in line, and the American staff works inefficiently. Changing cars is very convenient; you can simply leave it at the designated return area.
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Novia Springhall
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, February 4, 2025
Excellent!
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Joan Hardy
Los Angeles
8 /10 Very good
Reviewed: Friday, February 7, 2025
I arrived before 8 PM, but it was past 9 PM by the time I got the car. The store had few staff and the process was very slow. Initially, they gave me a Malibu, but the car couldn't be found in the parking spot.
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Martin Richardson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, February 9, 2025
The shuttle buses are very frequent, almost every 5 minutes, making transportation convenient.
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Nydia Huntington
Los Angeles
10 /10 Excellent
Reviewed: Monday, February 10, 2025
I booked a RAV4, but the airport car rental gave me a Jeep instead. It was a new car and a pleasant driving experience.
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Ivan Keppel
Los Angeles
2 /10 Poor
Reviewed: Wednesday, February 12, 2025
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Burnell
Los Angeles
8 /10 Very good
Reviewed: Friday, February 14, 2025
Pretty good.
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Cornelia Palmer
Los Angeles
10 /10 Excellent
Reviewed: Saturday, February 15, 2025
Satisfied and convenient.
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Deborah Joshua
Los Angeles
10 /10 Excellent
Reviewed: Saturday, February 15, 2025
Very satisfied
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Gene Albert
Los Angeles
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Very satisfied
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Rita Galsworthy
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied
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Cathy Dobbin
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied. Arriving at the store late at night, which is considered after-hours for Americans, they still maintained excellent service with clear explanations. The car was handed over with a full tank, providing great convenience for newcomers. The return process was even better. You simply park the car in the designated spot, leave the keys inside, and take a free shuttle to the airport! There’s staff guiding you throughout the entire process. Highly reliable!
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Modesty Martin
Los Angeles
2 /10 Poor
Reviewed: Wednesday, February 19, 2025
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Cleveland Simon
Los Angeles
2 /10 Poor
Reviewed: Thursday, February 20, 2025
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Pearl Sailsbury
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, February 25, 2025
Despite the high number of users, the process of picking up and returning the car was very quick and efficient. Truly professional service.
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Evangeline Den(n)is
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 1, 2025
Very satisfied.
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Erica Grant
Los Angeles
10 /10 Excellent
Reviewed: Saturday, March 1, 2025
Excellent service, both car pickup and drop-off were very convenient with no hidden charges.
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Rory Kit
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 4, 2025
Very good
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Saxon Dulles
Los Angeles
8 /10 Very good
Reviewed: Tuesday, March 4, 2025
The car was practically new, having only been driven 1000 kilometers (650 miles). Its condition and performance were great! The space was definitely large enough—my family includes two adults and four kids, so you can imagine how much luggage we had. Even so, we managed to pack everything in!
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Esther Katte
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 10, 2025
Very satisfied
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Winni Veblen
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 10, 2025
Very satisfied
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Pandora Harte
Los Angeles
6 /10 Average
Reviewed: Tuesday, March 11, 2025
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Susanna Tomlinson
Los Angeles
6 /10 Average
Reviewed: Thursday, March 13, 2025
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Stan Saroyan
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 5, 2025
Satisfied
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Humphrey Birrell
Los Angeles
10 /10 Excellent
Reviewed: Friday, March 14, 2025
Quite good.
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Kennedy Samson
Los Angeles
10 /10 Excellent
Reviewed: Friday, January 31, 2025
Very satisfied. I purchased full insurance, but they tried to upsell me something similar to an ETC device for around $20 per day, which I declined.
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Ben Emily
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, January 1, 2025
The staff provided patient and thorough service.
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Fabian Victor
Los Angeles
10 /10 Excellent
Reviewed: Thursday, March 20, 2025
It was okay. I upgraded the car model and paid extra. I also purchased insurance.
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Wright Beaufort
Los Angeles
4 /10 Average
Reviewed: Friday, March 21, 2025
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Anna Jim
Los Angeles
6 /10 Average
Reviewed: Sunday, March 23, 2025
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Newman Herbert
Los Angeles
10 /10 Excellent
Reviewed: Sunday, March 23, 2025
Very satisfied
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Francis Lincoln
Los Angeles
8 /10 Very good
Reviewed: Monday, March 24, 2025
Satisfied
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Sandy Madge
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 24, 2025
Quite good.
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Jason Burne-Jones
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
Very good.
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Jacob Jennings
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Very satisfied
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Ogden Bill
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
It's okay, a big company.
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Boris Robert
Los Angeles
4 /10 Average
Reviewed: Wednesday, March 26, 2025
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Michell Pullman
Los Angeles
4 /10 Average
Reviewed: Friday, March 28, 2025
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George Anthony
Los Angeles
10 /10 Excellent
Reviewed: Friday, March 28, 2025
Convenient and satisfactory
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Odelia Lucius
Los Angeles
10 /10 Excellent
Reviewed: Sunday, March 30, 2025
Satisfied
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Carl Hobbes
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 31, 2025
The service was excellent. I originally booked a Corolla, but when I picked up the car, it turned out to be a huge Toyota 4Runner. I even thought I had taken the wrong car. Overall, it was a great pick-up and drop-off experience.
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Earl David
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
The front desk staff was quite nice.
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Truman Colclough
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Very satisfied.
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Gabriel Frances
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 1, 2025
Satisfied
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Ulysses Terry
Los Angeles
6 /10 Average
Reviewed: Wednesday, April 2, 2025
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Bernard Sara(h)
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, March 25, 2025
Very satisfied.
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Debby Dierser
Los Angeles
10 /10 Excellent
Reviewed: Monday, April 7, 2025
Very satisfied, all issues were promptly resolved.
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Quinn Michelson
Los Angeles
10 /10 Excellent
Reviewed: Monday, April 7, 2025
Very satisfied.
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Lee Doyle
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 8, 2025
Excellent!
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Marian Jessie
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, April 9, 2025
Easy to communicate.
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Jeff Cronin
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 15, 2025
The overall service is quite good, and there was no hard selling of insurance.
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Geoffrey Fanny
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, April 16, 2025
Great service, easy car pickup.
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Marcia McCarthy
Los Angeles
10 /10 Excellent
Reviewed: Thursday, April 17, 2025
Satisfactory
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Charlotte Birrell
Los Angeles
2 /10 Poor
Reviewed: Monday, April 21, 2025
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Bruce Hood
Los Angeles
6 /10 Average
Reviewed: Wednesday, April 23, 2025
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Morton Joule
Los Angeles
4 /10 Average
Reviewed: Thursday, April 24, 2025
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Otis Joe
Los Angeles
2 /10 Poor
Reviewed: Friday, April 25, 2025
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Porter Wyclif(fe)
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, April 29, 2025
Efficient and well-organized
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Dora Edgeworth
Los Angeles
10 /10 Excellent
Reviewed: Thursday, May 1, 2025
It's okay.
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Mary Giles
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 2, 2025
Great, the process was smooth and simple.
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Harry Dorothy
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, May 7, 2025
Very satisfied.
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Beacher Leigh
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, May 7, 2025
Very good.
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Shirley James
Los Angeles
6 /10 Average
Reviewed: Wednesday, May 7, 2025
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Miles Judson
Los Angeles
8 /10 Very good
Reviewed: Sunday, May 11, 2025
Pretty good.
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Yves DeQuincey
Los Angeles
4 /10 Average
Reviewed: Sunday, May 11, 2025
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Stephanie Smedley
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, May 13, 2025
Good
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Jim Blake
Los Angeles
8 /10 Very good
Reviewed: Tuesday, May 13, 2025
This was my first time booking with this company because the one I used during the Lunar New Year was less satisfactory, so I decided to try this one. Overall, it was okay. When picking up the car, I didn’t see a self-service machine, so I had to interact with a staff member, which was a bit awkward. Their attitude wasn’t great. For the car model, they asked us to check online for differences instead of showing us photos, which other companies usually do. Also, they kept trying to upsell an upgrade, and it was easy to misunderstand since they mentioned it several times and my English isn’t that good.
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Vivian Crichton
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Satisfied
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Lucy Sweet
Los Angeles
6 /10 Average
Reviewed: Thursday, May 22, 2025
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Ina Attlee
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 23, 2025
Very satisfied!
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Carol Hamlet
Los Angeles
8 /10 Very good
Reviewed: Saturday, May 24, 2025
Car rental in the US is different from Europe. First, after completing the paperwork, you need to go to the parking lot yourself and choose any available car—the doors and windows are open, and you can just drive off, so paying extra for a specific model like I did makes no difference. Second, the car's fuel tank is empty when you pick it up, so you’ll need to refuel yourself. Therefore, instructions like returning the car with a full tank from QEEQ are unnecessary, and we ended up wasting several hundred. The whole process is essentially self-service. I couldn't find the car I booked after searching the parking lot for half an hour, only to realize you can just take any car.
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Earl David
Los Angeles
10 /10 Excellent
Reviewed: Sunday, May 25, 2025
Satisfied
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Vera Robbins
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, May 27, 2025
Satisfied
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Mag Helin(a)
Los Angeles
8 /10 Very good
Reviewed: Thursday, May 29, 2025
The service was fine, but the car's condition was poor. The vehicle became unstable and veered off slightly on bumpy roads, making it feel unsafe to drive. There might be an issue with the chassis.
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Quentin Beerbohm
Los Angeles
10 /10 Excellent
Reviewed: Saturday, June 7, 2025
Very satisfied.
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Sophia Cook(e)
Los Angeles
6 /10 Average
Reviewed: Saturday, June 7, 2025
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Robin Darwin
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
Since the Sienna was unavailable, they upgraded us to a Honda Odyssey.
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Ira Julia
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 11, 2025
Very satisfied
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Sandra Edison
Los Angeles
10 /10 Excellent
Reviewed: Friday, June 13, 2025
Very satisfied.
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Angela Perkin
Los Angeles
8 /10 Very good
Reviewed: Monday, June 16, 2025
There are over 20 counters, but fewer than 10 were open. The efficiency could be improved. Despite fewer than 10 counters being open, I still had to wait about 40 minutes.
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Irma Houston
Los Angeles
6 /10 Average
Reviewed: Wednesday, June 18, 2025
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Rupert Sophy
Los Angeles
8 /10 Very good
Reviewed: Tuesday, June 24, 2025
Satisfied
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Clarence Yerkes
Los Angeles
8 /10 Very good
Reviewed: Wednesday, June 25, 2025
Very satisfied
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Phoebe Hicks
Los Angeles
10 /10 Excellent
Reviewed: Saturday, June 28, 2025
Very satisfied
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Nathan Thomson
Los Angeles
10 /10 Excellent
Reviewed: Friday, July 4, 2025
Satisfied.
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Christine Duncan
Los Angeles
10 /10 Excellent
Reviewed: Saturday, July 5, 2025
Both car pickup and drop-off were well-organized and orderly.
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Darlene Leopold
Los Angeles
8 /10 Very good
Reviewed: Tuesday, July 8, 2025
Service was enthusiastic, and there were multiple communication channels available (they were proficient in using mobile translation apps). We arrived late at night, but the service desk was almost fully staffed, so there was no need to queue to process our order.
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Faithe Peggy
Los Angeles
2 /10 Poor
Reviewed: Wednesday, July 9, 2025
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Dora Edgeworth
Los Angeles
4 /10 Average
Reviewed: Friday, July 11, 2025
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Arlen Tracy
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 14, 2025
Very satisfied, highly recommend this car rental company.
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Merlin Pearson
Los Angeles
6 /10 Average
Reviewed: Sunday, July 20, 2025
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Solomon
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 21, 2025
Very satisfied, the entire process was quick!
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Daisy II.
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, July 22, 2025
Satisfied
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Earl David
Los Angeles
4 /10 Average
Reviewed: Thursday, July 24, 2025
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Gene Bell
Los Angeles
10 /10 Excellent
Reviewed: Monday, July 28, 2025
Very satisfied.
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Primo Maxwell
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, July 30, 2025
Very satisfied, easy pickup and convenient return process.
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Will Harper
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 3, 2025
Very satisfied, quick and timely responses to any issues.
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Luther Bruno
Los Angeles
2 /10 Poor
Reviewed: Monday, August 4, 2025
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Bill Graham
Los Angeles
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
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Wright Jasper
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good
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Marsh Price
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 7, 2025
Quite convenient, though the wait time for picking up the car was relatively long.
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Michael Marner
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 10, 2025
Completely satisfied.
Read More >
Dean Humphr(e)y
Los Angeles
6 /10 Average
Reviewed: Sunday, August 10, 2025
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Benedict Buck
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 17, 2025
Very satisfied
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Lynn Partridge
Los Angeles
8 /10 Very good
Reviewed: Thursday, August 21, 2025
Good overall.
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Josephine Chaucer
Los Angeles
10 /10 Excellent
Reviewed: Saturday, August 23, 2025
Great.
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Cornelia Palmer
Los Angeles
10 /10 Excellent
Reviewed: Friday, August 29, 2025
A large car rental company with plenty of shuttle buses, very convenient.
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Quentin Beerbohm
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, September 16, 2025
I refueled the car when exchanging it, and the kind staff reminded me that I paid for the fuel exemption fee and helped me get it refunded. Thumbs up!
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William Bertha
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, September 16, 2025
Very good
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Dana Haywood
Los Angeles
8 /10 Very good
Reviewed: Friday, September 19, 2025
The Fengtai Sena is very spacious for luggage and fuel-efficient.
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Samantha Hornby
Los Angeles
10 /10 Excellent
Reviewed: Saturday, September 20, 2025
Satisfied with the service, quick handover, and good vehicle condition.
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Burgess Bowen
Los Angeles
8 /10 Very good
Reviewed: Tuesday, September 23, 2025
The rental car company offers free shuttle service at Los Angeles Airport, and the staff are incredibly friendly with no upselling. Highly recommended.
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Ivy Eliot
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
The staff at the store were quite numerous, making the process very quick.
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Bob Stowe
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
Not bad, pick-up and drop-off were fairly convenient. There were locations at the airport as well as shuttle services about 15 minutes away. We dropped off our luggage and quickly found the location.
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Roy Daniell
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 2, 2025
The reception staff were patient and had a good attitude. The vehicle condition was decent. When there was an issue with tire pressure, we went to Avis to fix it, and their service was also commendable.
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Evangeline Den(n)is
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 2, 2025
The car rental company is great, and the service is excellent.
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June MacMillan
Los Angeles
10 /10 Excellent
Reviewed: Saturday, October 4, 2025
Avis is my top choice every time I come to the US. The pick-up and drop-off process is simple and quick, and the vehicles are excellent!
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Moses Mark
Los Angeles
10 /10 Excellent
Reviewed: Sunday, October 5, 2025
Pretty good.
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Lyndon Hosea
Los Angeles
8 /10 Very good
Reviewed: Tuesday, October 7, 2025
The rental location is relatively easy to find, but there were additional charges after returning the car.
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Ted Margery
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 9, 2025
AVIS is located near Los Angeles Airport, with free shuttle service that takes about 5 minutes to reach. It's a large building with a variety of car models, probably thousands of vehicles ready for rental. I arrived at night, and there were few people renting cars, so the process went smoothly. The staff checked my domestic driver's license with its accompanying translation, took a credit card deposit, and provided a ticket indicating the location of my car in the underground parking garage. After getting the ticket, I went downstairs to find the car. Before driving off, I inspected the car's exterior for scratches or damage. Most of the nearby vehicles seemed to have varying degrees of damage, but the staff assured me this wasn't an issue as they were aware of it. Nevertheless, I took photos for records to avoid potential disputes later. Overall, the car rental process was very efficient.
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Haley Hansen
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 9, 2025
The car rental company was excellent!
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Frank Milton
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 9, 2025
Excellent
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Adam Bloomfield
Los Angeles
10 /10 Excellent
Reviewed: Saturday, October 11, 2025
Excellent service. Although there was no car available initially, the service center promptly resolved the issue and arranged a new vehicle. The staff were very friendly.
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Gale Stone
Los Angeles
10 /10 Excellent
Reviewed: Friday, October 17, 2025
The new rental car building at LAX houses all major brands. After taking the shuttle and following the signs to the respective brand counter to complete the paperwork, you can go downstairs to the parking area to find your car.
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Madeline Surrey
Los Angeles
10 /10 Excellent
Reviewed: Thursday, October 23, 2025
I have rented cars from Avis multiple times and am generally satisfied.
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Ward Wood
Los Angeles
10 /10 Excellent
Reviewed: Sunday, October 26, 2025
Very good service. I will definitely rent again next time.
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Anonymous
Los Angeles
8 /10 Very good
Reviewed: Wednesday, October 29, 2025
It was okay, but they charged me over a hundred dollars when returning the car for no apparent reason. Feels like they charged me unfairly.
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Anonymous
Los Angeles
8 /10 Very good
Reviewed: Wednesday, October 29, 2025
It was okay overall, but when I returned the car, they charged me over a hundred dollars for no apparent reason. Definitely seems like an unfair charge.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, November 2, 2025
Very satisfied.
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, November 11, 2025
Absolutely satisfied! Finding a car was super easy, and returning it was just as convenient. The entire road trip went smoothly, and the car's performance was excellent. Completed a hassle-free self-driving trip in the US. A perfect experience!
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Thursday, November 13, 2025
Great value for money.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, November 26, 2025
The waiting time was ridiculously long!
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, December 8, 2025
Super quick and efficient, no upselling at all, and the car was practically brand new.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, December 15, 2025
It was fine.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, January 26, 2026
The car was in great condition and really comfortable to drive, and the service was excellent too.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, February 3, 2026
Really good and super efficient.
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Anonymous
Los Angeles
8 /10 Very good
Reviewed: Monday, February 16, 2026
Service was pretty decent overall. The staff were nice, but the first pickup location they gave me was wrong, so I had to run back and forth twice, and the car I finally got wasn’t the model I originally booked. On the plus side, the line wasn’t long, the car was very new and super clean. All in all, I’d still say the service was good.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, February 23, 2026
The whole rental process was really smooth and fast.
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, March 4, 2026
Really loved the whole experience – super convenient and efficient. When you’re traveling in the US, having a car is absolutely essential.
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 9, 2026
Pick-up and drop-off were really quick and efficient.
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, March 30, 2026
Service was pretty good. When the car I booked wasn’t available, they immediately helped me find another one.
Read More >
Anonymous
Los Angeles
8 /10 Very good
Reviewed: Saturday, April 4, 2026
Really good, the staff were super friendly and helpful
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Thursday, April 16, 2026
Super satisfied with the whole rental experience. They even upgraded me for free to a Chrysler with a 3.6L engine—ventilated and heated seats, lane-keep assist, blind-spot monitoring, cruise control, you name it. All the power doors and windows made everything really easy to use. Best part: the car was basically brand-new, super reliable, so I never had to worry about breaking down on the road. Returning the car was just as smooth and easy—drop-off location was easy to find and there were staff on-site guiding the process. Totally recommend!
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Friday, April 24, 2026
It was pretty decent this time.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, May 3, 2026
Pretty good overall.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 8, 2026
They gave me a brand-new car with only 20 miles on it, and the whole process was super simple and hassle-free.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, May 12, 2026
Super satisfied with the whole experience.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Thursday, May 21, 2026
Super convenient and hassle-free
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, May 24, 2026
Pretty good overall, at least I didn’t feel ripped off.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Friday, May 29, 2026
Communication was smooth and easy. I mentioned I wanted CarPlay, and they set it up right away.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Thursday, June 4, 2026
Awesome experience! Budget had a crazy long line, probably at least an hour and a half wait. Avis was super quick, and on top of that, it ended up cheaper than Budget for the same price range!
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Saturday, June 20, 2026
Pretty solid rental company, and they even handle the toll payments for you, which is super convenient.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Saturday, June 20, 2026
Very satisfied.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, June 24, 2026
They swapped me into a similar model, which actually drove pretty well, but it’d be great if you could give a heads-up next time. Service was friendly, the whole process was straightforward, and the place was relatively easy to find.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Thursday, June 25, 2026
Pretty decent overall, really easy to communicate with.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, July 15, 2026
Avis is honestly my one and only go-to, and still the best choice.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, July 19, 2026
Loved that there was no upselling at all—so good! Pickup was really fast and there was no line that day.
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Anonymous
Los Angeles
8 /10 Very good
Reviewed: Sunday, July 26, 2026
Pretty decent overall.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, August 2, 2026
Really great.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 4, 2026
Super satisfied with the whole experience.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Monday, August 10, 2026
The staff were really friendly and helpful, and the car was clean and in great condition. Lots of interior space, easily fits six people. The only downside is the trunk is a bit small. We had five people, and by folding down one of the rear seats we could fit four or five suitcases. The car has a higher chassis and handles rough roads well, so it’s great for driving around places like the Grand Canyon and Yellowstone.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Saturday, August 15, 2026
Super happy with the whole experience.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Tuesday, August 18, 2026
The counter staff kept trying to upsell insurance, which dragged out the pickup process a bit.
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Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Wednesday, August 19, 2026
Great value for money, super easy to pick up and return the car. I’ll definitely choose them again next time.
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Anonymous
Los Angeles
8 /10 Very good
Reviewed: Monday, September 14, 2026
I arrived around 9:30 p.m. and there were only two staffed counters open, so the process was pretty slow. By the time I actually got the car it was already past midnight.
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Tiffany Carl
Los Angeles
2 /10 Poor
Reviewed: Tuesday, August 5, 2025
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