Thrifty, Los Angeles International Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Mazda 3
Compact
US$ 31/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Juke
Small SUV
US$ 32/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Nissan Kicks
Small SUV
US$ 32/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Spark
Mini
US$ 32/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Kia Optima
Standard
US$ 33/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Toyota Camry
Standard
US$ 33/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
Chevrolet Malibu
Standard
US$ 33/day
Rent a car
- Collision Damage Waiver & TP
- Third Party Liability Insurance
- Jeep Compass
  US$ 33/day
- Nissan Rogue
  US$ 33/day
- Volkswagen Jetta
  US$ 34/day
Show other 35
Fold up
- Thrifty Los Angeles Airport(LAX) Buick Encore Rental
  US$ 35/day
- Thrifty Los Angeles Airport(LAX) Nissan Frontier Rental
  US$ 38/day
- Thrifty Los Angeles Airport(LAX) Ford Focus Rental
  US$ 39/day
- Thrifty Los Angeles Airport(LAX) Dodge Ram 1500 Rental
  US$ 41/day
- Thrifty Los Angeles Airport(LAX) Dodge Ram Rental
  US$ 41/day
- Thrifty Los Angeles Airport(LAX) Chevrolet Equinox Rental
  US$ 41/day
- Thrifty Los Angeles Airport(LAX) Chevrolet trax Rental
  US$ 44/day
- Thrifty Los Angeles Airport(LAX) Kia K4 Rental
  US$ 46/day
- Thrifty Los Angeles Airport(LAX) Kia Sorento Rental
  US$ 46/day
- Thrifty Los Angeles Airport(LAX) Nissan Maxima Rental
  US$ 46/day
- Secret deal Los Angeles Airport(LAX) Kia K5 Rental
  US$ 48/day
- Thrifty Los Angeles Airport(LAX) Chrysler 300 Rental
  US$ 48/day
- Thrifty Los Angeles Airport(LAX) Buick Lacrosse Rental
  US$ 48/day
- Thrifty Los Angeles Airport(LAX) Jeep Wrangler Rental
  US$ 49/day
- Thrifty Los Angeles Airport(LAX) Toyota Corolla Rental
  US$ 50/day
- Thrifty Los Angeles Airport(LAX) Toyota Prius Rental
  US$ 50/day
- Thrifty Los Angeles Airport(LAX) Nissan Pathfinder Rental
  US$ 51/day
- Thrifty Los Angeles Airport(LAX) Ford Taurus Rental
  US$ 51/day
- Secret deal Los Angeles Airport(LAX) Jeep Wrangler Rental
  US$ 52/day
- Thrifty Los Angeles Airport(LAX) Jeep Wrangler Unlimited Rental
  US$ 53/day
- Thrifty Los Angeles Airport(LAX) Jeep Wrangler Unlimited Rental
  US$ 53/day
- Thrifty Los Angeles Airport(LAX) Kia Niro Rental
  US$ 57/day
- Thrifty Los Angeles Airport(LAX) Ford Edge Rental
  US$ 64/day
- Thrifty Los Angeles Airport(LAX) Chrysler Pacifica Rental
  US$ 73/day
- Thrifty Los Angeles Airport(LAX) Nissan Quest Rental
  US$ 83/day
- Thrifty Los Angeles Airport(LAX) Gmc Yukon Rental
  US$ 85/day
- Thrifty Los Angeles Airport(LAX) Toyota Sienna Rental
  US$ 88/day
- Thrifty Los Angeles Airport(LAX) Chevrolet Suburban Rental
  US$ 89/day

Thrifty - Los Angeles International Airport Information, Car Rental Instructions & Policies

Address

9000 AIRPORT BOULEVARD,LOS ANGELES,CA,90045,US

Telephone

+13102583000

Pick-up Instructions

The Thrifty - Los Angeles International Airport car rental location is located out of the airport

You can arrive of Thrifty - Los Angeles International Airport car rental by free shuttle bus.

Coming out from the airport arrival hall, you can obviously see the purple-red sign of "rental car shuttles", where is the bus stop for various car rental companies. It takes about 5 minutes to the car rental counter by shuttle bus (for every 10 minutes). Friendly Reminder: Starting October 29th, due to construction at Los Angeles International Airport, all customer pick-ups and drop-offs will take place at the airport arrivals level.

Drop-off Instructions

Friendly Reminder: Starting October 29th, due to construction at Los Angeles International Airport, please allow at least 2 hours for returning your vehicle to account for increased traffic congestion compared to usual. Return Location: Hertz, 9000 Airport Blvd, Los Angeles, CA 90045 Google map link: https://maps.app.goo.gl/1XTnNB7prhpjf71M7

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Driver's License in Roman Alphabet

Original Driver's Licenses printed in Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

USD 13/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 16.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

USD 13.99/day

capped at USD 98

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 13.99/day

capped at USD 98

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 13.99/day

capped at USD 91

Tire chains rental

Prices and inventory depend on local stores.

USD 18/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Mexico, Canada

A vehicle can be driven across the Canadian border at any time, no matter what location it was rented from. It is recommended to have PERS coverage when using vehicle in cross border rentals for the US and Canada. The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification. If a renter (including a Canadian resident) is driving a U.S. rented (and licensed in the U.S.) vehicle to Canada, it can only be driven across the border for up to 30 days unless an extension is requested from Customs at the time of entry.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.6 mi from Los Angeles Airport

21.2 mi from Whiteman Airport

Railway Stations

8.8 mi from Wilshire Normandie (LACMTA Station)

9.2 mi from Wilshire / Western (LACMTA Station)

9.4 mi from Westlake / MacArthur Park (LACMTA Station)

Hotels

0.3 mi from Holiday Inn Express Los Angeles Airport

0.6 mi from Hilton Los Angeles Airport

0.7 mi from Crowne Plaza Los Angeles - International Airport

Other Landmarks

2.8 mi from Hollywood Park Casino & Racetrack

9.6 mi from Paramount Studios

10.7 mi from Hollywood And Vine

FIND ME A CHEAP RENTAL

Map view of Thrifty Store Location

coordinates: 33.954391 -118.384257

Location Images

Thrifty-Los Angeles International Airport-34182-store

The Rental Desk

Thrifty-Los Angeles International Airport-34182-feeder_bus

The Shuttle Bus

Guest Reviews

Total points： 7.0 / 10 Good

Vehicle condition: 0.7
Vehicle cleanliness: 0.6
Spaciousness: 0.6
Counter staff: 0.7
Pick-up location: 0.6
Drop-off location: 0.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Mish G
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: The support customer care is excellent , as i sent a few emails , and made call, all staff get clear information.
Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.
Read More >
C.stopper
Los Angeles
8.2 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: pick up/drop off instructions were easy to understand. Booking process was smooth and efficient. Excellent value for money.
Dislike: At the rental counter i felt like i was unnecessarily sold an unlimited toll fee package which i didn't really need. And also looking back at receipt i seem to have been charged for a concession fee recovery which i thought fro my booking was included in the price.
Read More >
J.Chuang
Los Angeles
8.4 /10 Very good
Reviewed: Sunday, September 21, 2025
Like: Perfect
Read More >
N.Khayad
Los Angeles
9.8 /10 Excellent
Reviewed: Sunday, September 21, 2025
Like: I was totally satisfied, the vehicle was in great condition and service from Thrifty was flawless
Read More >
J.Morris
Los Angeles
9.3 /10 Excellent
Reviewed: Sunday, September 21, 2025
Counter staff extremely helpful and efficient. The drop off assistance and procedure was flawless.
Read More >
C.swan
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service and good location. Choice of car from 8 or 9. Staff all excellent
Read More >
M.Paki
Los Angeles
7.7 /10 Good
Reviewed: Sunday, September 21, 2025
Large car ordered but not available.
Read More >
Martina from CZ
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
It was quite irritating to wait for bus taking you to rental company and back to airport. The bus frequency with comparison with other companies was very very rare.
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fantastic!
Read More >
B.Smedley
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Didn’t get the car I booked Chrysler 300, got yelled at and forced to take a Chev impala instead. I travelled from Australia to do an iconic drive from LA to Sam Fran only be let down by a rude lady when picking the car up.
Read More >
D.Reid
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great car in good condition
Read More >
G
Los Angeles
7.3 /10 Good
Reviewed: Sunday, September 21, 2025
Expexted better service. Offered extra insurance!!
Read More >
A.Nicholson
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Only moan is at the pick up all the guy did was try to upsell me, infact he added a bunch of stuff to the price without asking, I then spent 30 minutes persuading him to knock it all off item by item...
Read More >
L.Portokalski
Los Angeles
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pickup process is a little bit slow and the guy on the counter push me too hard to sell me insurance from them even told him I already got insurance from another company, he keep insist to buy it and explain me how much the California drivers are dangerous and will have a big troubles with my car and future accidents .
Read More >
K.Tan
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Waited for a long time in queue, as well as took a long time to wait and travel in shuttle bus to and from LAX
Read More >
J.Lee
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Best
Read More >
dhan
Los Angeles
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Tried to upsell the insurans, which was very upsetting. Took more time to pick up than expected. Otherwise, the service was smooth and easy..
Read More >
T.TAKANO
Los Angeles
8.3 /10 Very good
Reviewed: Sunday, September 21, 2025
カウンター女性スタッフは　丁寧で　英語が理解できない部分はパソコンで日本語に訳してくださり　とてもスムーズにレンタルできました。
Read More >
T.Rucker
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Wonderful and courteous agent. Counter service was pleasant.
Read More >
Anonymous
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
Espere más de 1 hr para el carro. Aunq yo había contratado todos los seguros me cobraron $32 dls más de otro seguro que no incluía en la cobertura que contrate
Read More >
H.COLONNA BAENA
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Me hicieron upgrade por 25 dólares más al día.
Read More >
Anonymous
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
La espera para recoger el auto fue de 4 horas, totalmente desproporcionado. Solo tenían 3 personas atendiendo para más de 100 esperando, y por lo visto es la práctica habitual de esta compañía.
Read More >
J.CORDERO
Los Angeles
9 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fue muy largo el tiempo de espera, y el traslado hacia el aeropuerto después de la devolución fue muy malo ya que el autobús estaba con demasiadas personas, y la empleada del mostrador me dijo que el seguro que se había adquirido no cubría los daños de terceros por lo que me vendió otro seguro
Read More >
C.P
Los Angeles
9.7 /10 Excellent
Reviewed: Sunday, September 21, 2025
Yes, the car was in very good condition and they give us a upgrade. The attention at the counter was no good but they give us a upgrade free.
Read More >
g.connery
Los Angeles
6.3 /10 Average
Reviewed: Sunday, September 21, 2025
A lot of upselling and add ons at the desk especially various insurances. Upgraded to premium at extra cost. Car was tired, 31k + miles, windows didnt shut properly. Rattles from back of car.
Read More >
W.Radford
Los Angeles
8.7 /10 Very good
Reviewed: Sunday, September 21, 2025
The vehicle I ordered was upgraded and we added to this and upgraded again to our desired vehicle
Read More >
N.Pettersen
Los Angeles
6.3 /10 Average
Reviewed: Sunday, September 21, 2025
Waited in line 75 minutes, was not told they put road side assistanse on the car for extra 100 dollars
Read More >
Zara Wyat(t)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good, not crowded and clean.
Read More >
Ophelia Housman
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Bonnie Albert
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Once we had a situation with low brake fluid. We purchased roadside assistance, which was great. They brought another car and towed away the one with the issue.
Read More >
Lewis Hopkin(s)
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Lena Saxton
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Jonas Wilson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I came here feeling anxious, but the work efficiency was great. Later, I realized that the salesperson was the staff behind the counter. Therefore, having a conversation and being able to see the other person's computer screen to confirm information is very important because it’s easy to accidentally incur extra charges.
Read More >
Veronica Defoe
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Anna Jim
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Parker Gladstone
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Arno Harriman
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Gustave Gold
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
They kept insisting that I buy additional insurance because the other party didn't have third-party coverage. I ended up buying it. The Chevrolet TAHOE was really hard to drive—no power, slow acceleration, not much space, with around 80,000 to 90,000 miles on it. The car got scratched in an LA parking lot. Luckily, I had purchased scratch insurance. After driving the Tahoe for a few days, there was an issue with the oil, so I switched to a Nissan Armada. The Armada was much better—more space and it had 4WD, also with around 80,000 to 90,000 miles on it. I would suggest not renting a Chevrolet. Driving it for 5 to 6 hours is really exhausting.
Read More >
Victor Forster
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The rental company is good, offering a variety of choices for customers.
Read More >
Cliff McCarthy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad, will rent again next time
Read More >
Leopold Chapman
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Ursula Partridge
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Dean Humphr(e)y
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast, semi-self-service, convenient and quick.
Read More >
John Bellamy
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Belle Lynch
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Lorraine Lewis
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Poor service, although the staff was very friendly.
Read More >
Paddy Gosse
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Zero Bulwer
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting the car was very convenient, I was worried because my English isn’t good, but it was very easy and great
Read More >
Curitis Steele
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Rory Walpole
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Wide variety of car models, vehicles are very new.
Read More >
Griselda Eddie
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall it's okay, but it was very hard to find the drop-off location!
Read More >
Tyrone Tobias
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Communication in English was difficult
Read More >
Barry Bobby
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The store isn't very big, and the shuttle bus is shared with Dollar, but the service was good.
Read More >
Rory Walpole
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good overall. The front desk staff tends to recommend a lot of insurance options, but you can simply decline. A tip: if you unintentionally take a toll road without realizing it, make sure to check online. There's a website where you can pay within 5 days without getting fined, otherwise, you will get a penalty.
Read More >
Parker O'Connor
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Byron Bertie
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Nathaniel Kell(e)y
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Beau Bentham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad, but they will recommend you to buy insurance, GPS, and daily passes like our ETC. It's unnecessary unless you use toll highways every day.
Read More >
Abner Thodore
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent and affordable rental car company, and the staff had a great attitude
Read More >
Lou Benjamin
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Cornelia Palmer
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Julian Holt
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not many people in line.
Read More >
Colin Shelley
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The shuttle bus was excellent, on time, and comfortable. The driver was also very nice.
Read More >
Dave Will
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Gail Benjamin
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Otto Bach
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Charlotte Birrell
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Irma Houston
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and convenient; returning the car took only 5 minutes. However, the staff insisted on adding tow insurance during pickup, which ended up costing an additional $9 per day.
Read More >
Jessie Galbraith
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Dawn Meredith
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Kevin MacPherson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Affordable prices, but being a smaller rental company, there are many considerations and concerns. The rental process is a bit lengthy.
Read More >
Don Emmie
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Josephine Chaucer
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Donahue Rudolph
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not bad
Read More >
Edith Henry
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There is a free shuttle service at Los Angeles Airport. However, they still tried to sell additional insurance even though I had already purchased full coverage through QEEQ.
Read More >
Rita Galsworthy
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Hamiltion O'Connor
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Zero Bulwer
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Lena Saxton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Okay
Read More >
Keith Reynolds
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The quote on the QEEQ platform is quite affordable
Read More >
Caroline Polly
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Frequent shuttle service at the airport, quick car pickup.
Read More >
Rod Black
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Grace Grey
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Avery Morris
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Abbott Nahum
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I forgot my driver's license, which was very risky, but I got through it smoothly. It was just luck.
Read More >
Burgess Bowen
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Marian Jessie
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Hubery Silas
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Carter Parker
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Franklin Hoover
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
York Murray
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, the full insurance covered all the vehicle damage costs.
Read More >
Solomon
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
June MacMillan
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The rental company added some insurance to the order.
Read More >
Susanna Tomlinson
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Ruby Micah
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Rupert Hansom
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Gordon Russell
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Hale Benson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting a car was simple and convenient.
Read More >
Les Strong
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car broke down and needed to be replaced once.
Read More >
Olivia Jeremiah
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Cara Garden
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >
Bruce Hood
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good attitude, orderly queuing.
Read More >
Aurora Rhodes
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The wait time for picking up the car was quite long.
Read More >
Felix Brown
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Elmer Frederick
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Athena Zechariah
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Quite satisfactory, very responsible.
Read More >
Verna Howard
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Mildred Micah
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Burke Jacob
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Eudora Dan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was good. We only had to stand in line for a short while.
Read More >
Wordsworth Alcott
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Duncan Leacock
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Lorraine Lewis
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Lance Eipstein
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Todd Pansy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Affordable prices
Read More >
Gustave Hughes
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pick-up was convenient and quick, and dropping off was even easier. Better than expected!!!
Read More >
Sophia Buckle
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good service
Read More >
Yehudi Back
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Despite the language barrier, the service was excellent
Read More >
Viola Augustine
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Spring Willard
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Guy Haywood
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Harvey Louis
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
There were few people at the pickup location, the process was quick, and they upgraded us to an SUV.
Read More >
Baldwin Johnson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Due to my tight schedule, the rental company charged me for fuel at three times the market price. I advise everyone to return the car with a full tank.
Read More >
Irene London
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very friendly.
Read More >
Dick Susan
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Isaac Leigh
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Osborn Nico(l)
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Verne Cumberland
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The wait time for picking up the car was a bit long, and they pushed insurance sales.
Read More >
Dominic Harrington
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
Read More >
Robert Joseph
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Candice Newman
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Florence Bronte
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall OK, the car was very new and the staff was professional.
Read More >
Justin Maugham
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Renting a car was very convenient, the staff was very friendly
Read More >
Julian Holt
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Xaviera Eden
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Elton Croft
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Antonio Lancelot
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Leif
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Eartha Malthus
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Dave Will
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car's front bumper got a little scratched when moving over a curb. We reported it to the rental company, but the African-American lady at return said she didn't see any damage. After returning the car, we caught a shuttle to the airport. Shortly after leaving, the driver got a call asking if anyone had left keys behind, and we realized our son forgot to take our house keys off the car keys. We went back to retrieve them, and we were very grateful for their help.
Read More >
Ruby Ulysses
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Newman Herbert
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Jesse Lamb
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
No issues with the rental company
Read More >
Hugh Bowman
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Myrna Monroe
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, Thrifty was fine, and I got a Honda HRV.
Read More >
Dean Humphr(e)y
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Gordon Russell
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Reasonable price
Read More >
Sherry Electra
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Doris Ingersoll
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Chasel Martha
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Queue time was about 5-7 minutes.
Read More >
Morgan Tony
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pay extra attention⚠️ Don't fall for the additional insurance trap. Make sure to read everything carefully before signing. Once I firmly declined, the staff immediately removed it, and the final bill for the car dropped to zero.
Read More >
Ethel Conan
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Mediocre
Read More >
Antonio Lancelot
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Gabrielle Tuttle
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Winni Law
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was very clean. I specifically chose the new Toyota Camry, which had less than ten thousand kilometers and felt like a new car. It was quite agile to drive.
Read More >
Maxwell Daniell
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Marjorie Nelly
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Isaac Wallis
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >
Gordon Russell
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Frank Milton
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
No extra charges and the deposit refund was quick. Limited car selection, mainly Chrysler and Dodge, no Nissan.
Read More >
Keith Wyld(e)
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Clara Bernal
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not bad There was an attempt to upsell insurance when renting the car
Read More >
Don Emmie
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Odelette Effie
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was well-maintained, very clean inside and out when I picked it up. The rental and return processes were very convenient.
Read More >
Maureen Ruskin
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Sophia Cook(e)
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pretty good, we got to choose our own car within the same class. Since we had a lot of luggage, we chose a bigger one.
Read More >
Boyce Sharp
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Average service.
Read More >
Darcy Hill
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Greg Gunter
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Poppy Boyle
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
They didn't aggressively push insurance. After seeing my order, we talked for less than 5 minutes before they informed me to pick up the car. I could choose any car in the same category.
Read More >
Julius Hughes
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Adam Bloomfield
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Quick process, no extra insurance added.
Read More >
Alvis Abe
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied. Although there were some minor issues, they were resolved well.
Read More >
Renata Oliver
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Rodney Raman
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Ingram Matthew
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
No upselling during pickup. Great service.
Read More >
Wayne Franklin
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Both pickup and dropoff were smooth and quick. Service attitude was good.
Read More >
George Anthony
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Sibyl Occam
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Justin Maugham
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Megan Marjory
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Earl David
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Although the car was slightly underpowered, it was praiseworthy that it completed the trip smoothly.
Read More >
Pandora Harte
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Natalie Springhall
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I didn't take the rental company's bus, so the line wasn't long.
Read More >
Truman Colclough
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Fairly satisfied
Read More >
Xavier Sweet
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Edward Francis
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Madeline Surrey
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Julie Maltz
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Solomon
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall okay, had a small brake issue before renting, but got a free car replacement later.
Read More >
Belinda Alsop(p)
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Lindsay Smollett
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
I was charged $200 and I'm not sure what for. My English isn't very good, so I just let them charge it. It feels unfair.
Read More >
Colby
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
This company is very reliable, and the cars are very new. The car I rented this time had only a little over twelve thousand miles. Last year, my wife and her friends rented a Suburban with just over five thousand miles. During this trip, a small stone flew and created a tiny hole in the windshield, but it was very easy to exchange the car in San Francisco. QEEQ's service was also very timely and thorough. Kudos to them.
Read More >
Elroy Violet
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Grace Grey
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Melissa Becher
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Arrived at 8 PM, completed the process in five minutes
Read More >
Beryl Wollaston
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Pushed insurance at pickup
Read More >
Joseph Pater
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall service was satisfying and highly efficient.
Read More >
May Juliana
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Bought full insurance, no forced insurance required! There's a purple sign at the exit of Los Angeles Airport, wait there for the shuttle to the rental station. Returning the car in Las Vegas was painful, it's hard to find the airport drop-off spot, we circled around several times.
Read More >
Elton Croft
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Barbara Bird
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Virgil Hal
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Leif
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good
Read More >
Laura Joule
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Gail Benjamin
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
Read More >
Julia Dryden
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Laura Larkin
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Received a free upgrade to a sedan, a Hyundai, quite good.
Read More >
Albert Irving
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The customer service was very good, and there were a lot of vehicle options. The entire rental process was completed in less than ten minutes.
Read More >
Virgil Ted
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Pretty good
Read More >
Susan Gissing
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Lilith Maria
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Otto Bach
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Walking 50 meters to the right from the terminal, there was the car rental company. I waited less than 5 minutes at the pickup point before seeing the company's shuttle bus. The driver was very enthusiastic, standing on the bus, helping us load our luggage onto the racks. We quickly arrived at the car rental office, presented our reservation, the staff checked it on the computer, and asked if we needed an upgrade or additional insurance. Since we bought the most comprehensive insurance on QEEQ, we declined, and the staff didn't push us to buy anything else. The process was quick; they directed us to the backyard to pick up the car. The staff pointed to the model we rented, saying all keys were in the cars, which were all clean. We could choose any; once chosen, we drove to the exit, showed our driver's license to the staff, they checked it and let us go. Everything went smoothly, and the service was very friendly.
Read More >
Audrey Salome
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There should be more detailed instructions either at the airport or on QEEQ. If I hadn't read the user reviews, I would have almost taken the wrong bus.
Read More >
Bishop Franklin
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Sandy Jenny
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Reliable, convenient, good value for money
Read More >
Matt Eva
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The service was okay. They recommended insurance, but it wasn't mandatory and they didn't push it. There was an incident with the car, and the customer service manager was quite helpful, but I haven't received the compensation yet, so I'm unsure of the final outcome.
Read More >
Mike Sally
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Not bad
Read More >
Hilary Walker
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied with the trip
Read More >
Edward Francis
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall very satisfied, thumbs up. The staff will try to upsell you on more expensive cars and insurance, but you can just decline. The pick-up and drop-off process is very quick. The location is large and easy to find. The car's condition was good.
Read More >
Sidney Zimmerman
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was relatively quick.
Read More >
Fay Snow
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Standard level
Read More >
Frederica Anne
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Teresa Herty
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Service was slow and had additional charges
Read More >
Maxwell Carpenter
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Bishop Franklin
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Teresa Herty
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Following QEEQ's guidance made it easy to find the rental company's shuttle station. The rental process was simple, and the staff were very courteous.
Read More >
Philip Goldsmith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff was extremely friendly and answered all my questions.
Read More >
Julia Dryden
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Florence Tennyson
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
It's alright, the pick-up and return process is quick.
Read More >
Ingrid Fox
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Dora Edgeworth
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car pickup was pretty relaxed, haha. We got to choose from several cars ourselves.
Read More >
Harlan Law
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Winston Doris
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Spring Willard
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
A great experience overall, the procedures were relatively simple.
Read More >
Diana Bert
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Kelly Yale
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Ivan Keppel
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, Thrifty is relatively cheaper. It seems to be a subsidiary of Hertz. Most of the service staff are from India and may try to add extra services. I checked Thrifty's official website in advance and learned about the additional charges. In the end, I insisted they cancel the extra fees.
Read More >
Eileen Eveline
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not bad
Read More >
Gilbert Foster
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Evangeline Den(n)is
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good, quick queue
Read More >
Faithe Peggy
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Milo Galbraith
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I am an experienced driver overseas, so everything went smoothly. Overseas car rental companies are more self-service oriented, so don't expect the same level of service as in domestic ones.
Read More >
June MacMillan
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The Refill gas service is automatically added, so pay attention to that. Also, it's really frustrating that we couldn't reach the staff at the store by phone. We ended up modifying the order through their Twitter customer service, which was quite a new experience.
Read More >
Lena Bryce
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Not bad
Read More >
Victoria Hoyle
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The line wasn't long, waited about 10 minutes
Read More >
Susan Gissing
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
William Bertha
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
The on-site staff overcharges and doesn't inform us about the fees!
Read More >
Blair Ramsden
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Everything is going smoothly so far, just waiting for the deposit refund.
Read More >
Neil Margaret
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Lennon Jimmy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very convenient
Read More >
Denise McDonald
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Fast and convenient
Read More >
Miles Bell
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall satisfied, but there are still some upselling attempts.
Read More >
Arlen Tracy
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Everything was great overall.
Read More >
Derrick Mond
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Overall it's okay, the only drawback is the long waiting time.
Read More >
Beau Bentham
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Duke Jean
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall satisfactory, they recommend insurance and car upgrades, but you can politely decline. The staff are friendly.
Read More >
Eudora Dan
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Sarah Whyet
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Baldwin Johnson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
satisfied
Read More >
Colbert Peacock
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Chasel Martha
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >
Esther Katte
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car pick-up process was quite fast.
Read More >
Ellis Abbot(t)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Janice Christy
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very good overall, smooth experience. They only tried to upsell the highway ETC, which I didn't rent. However, there were few staff members so I queued for over half an hour. Americans work quite slowly.
Read More >
Ingram Mackintosh
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Anonymous
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Took forever to get my car at LAX. Had to change vehicles a few days into the rental, at which point LAX changed my return time in SF. But when I arrived on schedule to drop off in downtown SF, the office was closed. Apparently LAX didnt know the closing time in SF. Had to go back to SF office 7am the next morning, but Thrifty charged me an extra day and a late fee - $91.33. I followed their instructions and they charge ME money for a THIRFTY MISTAKE. I am still trying to get my refund. Will never use Thrifty again.
Read More >
f.padilla campos
Los Angeles
7 /10 Good
Reviewed: Sunday, September 21, 2025
Me cobraron muchos cargos extras cuando me entregaron el coche. La verdad solamente porque ya era tarde y no quería perder más tiempo. Pero si no la verdad NO LO HUBIERA RENTADO.
Read More >
Jezza
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Ju see t a little longer at the counter than expected
Read More >
Anonymous
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great car ,,,selection huge,..great customer service
Read More >
Josephine Irving
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Robin Darwin
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall, it was a good experience, and the positive review is for the car itself. However, the rental company kept pushing additional services despite me clearly stating I already had everything. They kept trying to mislead me, claiming they couldn't verify it.
Read More >
Jim Blake
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Sean Jonson
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The paperwork process was quick, and the staff were nice. Note that the international credit card used for the vehicle deposit under the primary driver's name must match the billing address of the domestic credit card used for payment during the reservation. Even if the card has a UnionPay logo, it’s accepted. The $200 deposit was refunded to the card a month later. I wasn't satisfied with the car's condition.
Read More >
Edwina Bloor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Highly satisfied
Read More >
Jacob Jennings
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
They try to upsell insurance.
Read More >
Kirk North
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Les Strong
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
Caroline Polly
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Oscar Evelina
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Nancy Leonard
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied. I didn’t refuel the car before returning it, but the fuel charge deducted was almost the same as refueling it myself.
Read More >
Hunter Pollitt
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good
Read More >
Derrick Mond
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
As other customers have mentioned, they try to upsell insurance. Even though I bought full coverage, they still pushed for more. I firmly declined, and they gave up. I decided that next time I will book directly at the store.
Read More >
Rodney Elsie
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall satisfied. After leaving the airport, you can take a shuttle bus directly to the pick-up location. However, the wait for the shuttle bus was a bit long.
Read More >
Alma Hubbard
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Clyde Abe
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Quite satisfied, but there are too few staff. Picking up a car takes a lot of time. On some busy days, others have already completed their pickups for several people, but they still hadn't finished one. We waited in line for nearly an hour to get the car.
Read More >
Adonis Stella
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Saxon Dulles
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
At the location, they tried to upsell me, claiming that California roads are difficult to navigate and suggesting a safer SUV upgrade for an additional fee. Their sales pitch was hard to refuse. Then they said I could choose any car between spots 60-99. A lot of misinformation followed, and I accidentally drove off in a car someone else had reserved. I couldn't exit the parking lot after scanning the QR code and had to return the car. The entire car rental process took almost 2 hours. In the end, I decided not to go with the SUV upgrade, got a refund for the price difference, and rented the sedan from my original booking. They gave me a car that's a tier higher than what I initially booked, which was a pleasant surprise.
Read More >
Benson Beaufort
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Hermosa Charlotte
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied overall and worth sharing. Customer service intervention was timely. The previously rented car had some issues, and they upgraded the vehicle directly, which is commendable.
Read More >
Crystal Constance
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Dempsey Aled(k)
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
I chose full insurance from the car rental company when booking through QEEQ. At pickup, they offered roadside assistance, which I declined, and they didn't push further. I reserved a C-class Nissan Versa but received a B-class Kia Forte instead. The starting mileage was about 37,000 miles, but the car's condition was decent. While driving, a small stone cracked the front windshield. Since I had full insurance, when returning the car, they only asked about the cause, location, and time of the damage, and the insurance covered everything. A $200 deposit was required at pickup and was refunded immediately after returning the car. Gas prices in California are generally high, and it seems the company estimates a full tank at a higher cost. So, I recommend skipping their refueling option and just refilling the tank yourself before returning the car.
Read More >
Vivian Crichton
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent, and communication was very clear.
Read More >
Bernie Faraday
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Joanna Shakespeare
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car was easy to drive, and the staff upgraded the vehicle for me and recommended insurance.
Read More >
Hardy Malachi
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Payne Camilla
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Frederica Anne
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied!
Read More >
Juliet Wyclif(fe)
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The overall service is quite good.
Read More >
Mark Kathleen
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service was excellent.
Read More >
Catherine Connor
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Cedric Flynn
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
Read More >
Rosalind Black
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
James Whitman
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good service.
Read More >
Abigail Harrod
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Moore Van
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very efficient, and the staff are very friendly.
Read More >
Morgan Tony
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Kyle Amelia
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very good.
Read More >
Steven Leopold
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good.
Read More >
Brook Horace
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Satisfied
Read More >
Martha Orlando
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Virginia Wilson
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Isabel Jim
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Vita Hugh
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There was a long queue at night, waited for 40 minutes.
Read More >
Charles Philemon
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied, often rent here, convenient and efficient.
Read More >
Rory Kit
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Overall smooth experience. The rental listing showed a Toyota Sienna, but the car provided was a Kia Carnival. The vehicle was in excellent condition: powerful engine, responsive brakes, clean interior, and less than 20,000 miles.
Read More >
Everley Burke
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Quick and efficient. They still ask about insurance, but you can simply tell them you've already purchased it through a third party, and they won't force the issue.
Read More >
Marvin Curme
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The service is excellent, and the automation level is very high.
Read More >
Judith Gracie
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
Kent Stephens
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Novia Wodehous
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Veromca Juliet
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Wendy Wordsworth
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
9 The store is easy to locate, there are multiple windows so queuing is minimal. They do promote insurance and electronic toll devices, but simply stating that you don't need them is fine. The vehicles are relatively new, and both pickup and drop-off processes are convenient.
Read More >
Ida Wat
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent.
Read More >
Hubery Silas
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
Carl Hobbes
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
QEEQ is consistently excellent, no complaints. However, please pay attention to hidden charges at the store counter. Be cautious when reviewing the amounts, especially with certain staff, as they might print out a bill with hidden charges and ask you to swipe your card. If you're not careful, you could fall into their trap. It's best to firmly say, 'I won't purchase anything, I already bought insurance.' For T company, don't expect a vehicle upgrade—it focuses on affordability. Overall, it's very cost-effective.
Read More >
Theresa Crane
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very user-friendly. Even as a foreigner visiting for the first time, I found it very easy.
Read More >
Bing Dorothea
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
It would be better if the efficiency was improved.
Read More >
Octavia Edith
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
This time, the vehicle was pre-assigned instead of choosing one at the parking lot, which is not ideal.
Read More >
Tom Cotton
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Josephine Irving
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
There were upselling services.
Read More >
Frederic Gregory
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The car pickup process was very convenient.
Read More >
Marina Pitman
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >
Alexia Reade
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Eleanore Ferguson
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Milo Galbraith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Rory Kit
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Ronald Augustus
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Bartholomew Ward
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Rock Mac-
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Very good.
Read More >
Webb Thackeray
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great customer service. I booked the car under a different name and forgot my driving license, but they changed the driver for me without any conditions. Seeing we had so much luggage, they upgraded the car for free! Big thumbs up to the gentleman, though I forgot to get his name.
Read More >
Beacher Eve
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Fabian Victor
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Matches the description, overall satisfied.
Read More >
Martha Orlando
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Bertram Toynbee
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >
Adolph Julius
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Great service, high efficiency, and excellent attitude.
Read More >
Joshua George
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
Read More >
Nigel Jane
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Good, but had to wait to pick up the car because it hadn't been cleaned yet.
Read More >
Edith Henry
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Thomas Sinclair
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
We rented the car for 2 days and returned it a bit late. They kindly extended the return time by half a day for free and even changed the drop-off location to somewhere closer to where we were staying. Really appreciate it.
Read More >
Victoria Hoyle
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
Zona Sheridan
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The staff had a very good attitude.
Read More >
Prima Maltz
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied.
Read More >
David Noah
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Simona Guy
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Wallis O'Casey
Los Angeles
2 /10 Poor
Reviewed: Sunday, September 21, 2025
Read More >
Kenneth Temple
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Excellent
Read More >
Murphy Bernard
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Ophelia Housman
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Spencer Toland
Los Angeles
4 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Aaron Ricardo
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Good.
Read More >
Florence Bronte
Los Angeles
6 /10 Average
Reviewed: Sunday, September 21, 2025
Read More >
Derrick Mond
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Quite satisfied.
Read More >
R.Shah
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Evey thing is good
Read More >
Morgan Tony
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The wait time during pickup was a bit long, but overall the service was good with no hidden charges.
Read More >
Andrea Conrad
Los Angeles
8 /10 Very good
Reviewed: Sunday, September 21, 2025
Long wait for car pickup, promotion of insurance.
Read More >
Philip Goldsmith
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very good.
Read More >
Payne Camilla
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
The overall condition of the car was very good and they didn't push for insurance sales. However, there were too many people picking up cars, so I had to wait almost 40 minutes for my turn.
Read More >
Lilith Maria
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Extremely satisfied
Read More >
Marlon Gosse
Los Angeles
10 /10 Excellent
Reviewed: Sunday, September 21, 2025
Very satisfied
Read More >