The vehicle was old and not clean. The staff's service attitude was poor. Initially, they claimed the reserved car was unavailable. After several changes and hours of hassle, they finally provided the originally booked car.

This time, the vehicle was pre-assigned instead of choosing one at the parking lot, which is not ideal.

The queue for picking up the car was extremely long. I arrived early in the morning and waited several hours until noon to get the car. When I accidentally entered the highway, I wanted to pay the toll myself, but the rental company did not allow it and required payment through them, charging a $20 service fee.

Satisfied

Pay extra attention⚠️ Don't fall for the additional insurance trap. Make sure to read everything carefully before signing. Once I firmly declined, the staff immediately removed it, and the final bill for the car dropped to zero.