Service was excellent. The staff suggested a CA$50 prepay fuel option so I didn’t need to return the car with a full tank. Basically you pay 50 upfront and just try to use up as much gas as you can before returning it. I didn’t get it at first and the clerk explained it twice, but it turned out to be super convenient, especially since gas stations aren’t usually right next to the airport.
Picked up the car at Barcelona Airport T1 and it was super easy to find the rental desk. The staff were locals and incredibly friendly. They suggested an upgrade and local insurance, but when we declined there was no hard sell at all, which I really appreciated. There was a small hiccup when we went to actually get the car though—the team hadn’t brought out the model we’d booked, so we ended up waiting in the parking lot for about an hour. In the end they admitted it was their mistake and upgraded us to a nearly brand-new Volvo XC40 with just over 3,000 km on it, which felt like fair compensation. Returning the car was smooth too: the staff did a quick walk-around, found no issues, and we were done. The only downside of the trip was getting a parking ticket in Barcelona, which they said can only be processed after 15 days. Hope everyone else has a smooth trip too!
Picked up the car at Izmir airport. The staff’s English was pretty poor so it was hard to communicate, and they didn’t really explain how to get to the car or give us any kind of map. The car itself was great to drive, and even when we had a small accident later on, the whole process was handled quite smoothly. Dropping off at Antalya airport was a hassle though—the rent-a-car parking area was really hard to find, the signs weren’t clear at all, and we spent a long time looking for it.
This rental company was absolutely amazing. As soon as we got off the plane, the guy delivering the car found us right away. We hadn’t exchanged any Egyptian pounds yet, and he even fronted me 100 in cash to cover all my highway tolls—so thoughtful. The handover was super smooth, and having the car made it easy to get everywhere we wanted. Just be extra careful driving in Cairo; other cities are much more relaxed. On the last day, we wanted to visit a market near the airport, so we arranged to return the car there. The staff member came half an hour early and was already waiting for us—I actually felt a bit bad about that. Overall, the whole experience far exceeded my expectations. Their service is way better than many big international rental brands, plus there’s no mileage limit. I’ll definitely rent from them again.
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View more >Absolutely loved this rental experience from start to finish.
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