QEEQ CAR RENTAL REVIEWS

Super satisfied with the whole experience.

They even made us pay for the car wash ourselves, which really isn’t ideal.

Super satisfied with the whole experience.

The Narita Airport branch was super efficient and had me finished with all the paperwork in no time.

It was okay overall.

Staff were friendly, everything was straightforward, and pickup was really quick.

Staff were really friendly and there was almost no waiting in line. The only downside is it’s a bit far from the airport, but they provide a shuttle so it’s not a big issue.

After landing, the rental company picked us up and drove us to their office. You really need to coordinate the pickup time in advance or you’ll end up waiting around. At the office, the staff kept pushing their own insurance, saying the platform’s insurance is a hassle to claim and all that… In the end, just to avoid trouble and get the car quickly and return it smoothly, I bought their insurance too — a bit over 300 for 3 days. After we finished the paperwork, we also bought a highway pass in the store. I clearly remember the staff saying it could be used 4 times, but in reality it only worked twice. The third time it showed insufficient balance, and we had to ask the highway staff to help us buy another card on the spot so we could get through. Not sure if that was a scam or just a misunderstanding… it’s only a few dozen yuan so I didn’t bother arguing. The car itself was fine and everything else went smoothly. Bali traffic in the main areas is really bad though — big roads are okay, but it’s still super congested. I’d recommend self-driving only if you’ve got plenty of time, otherwise you’ll spend the whole day stuck on the road.

Same group as Enterprise, definitely a brand you can trust.

It was just okay, nothing special really.

Pickup and return were really quick and hassle‑free.

The car was great – basically brand new and really powerful. It even felt like there was some steering assist when turning, automatically adjusting a bit so it was easier to handle. I realized the insurance I bought didn’t really cover damage. The guy at the rental counter said if you don’t buy the extra coverage, any damage could cost you over £1,000, but with it you only pay £100 per incident. I ended up adding that on the spot, around £18 per day.

Really good, they didn’t try to push any extra insurance on me.

Overall, the whole process was really quick.

Pretty good overall.

Super happy with the whole experience.

They were really friendly and welcoming.

Service was fantastic, and they even upgraded my car for free.

Wow, just awesome.