QEEQ CAR RENTAL REVIEWS

I’ve rented from this company so many times now—every time I come here on a trip, I go straight to them.

Got the car picked up in under a minute after I arrived, even 30 minutes earlier than my booking. Service was excellent.

Took a bit of time to fill in all the forms and sort everything out, but the staff were really patient. They tried to sell me local insurance, but I decided to skip it.

Really impressed with QEEQ. There was an issue when we arrived in Madrid in the middle of the night and the rental company wanted extra fees because communication wasn’t going well. QEEQ stepped in, coordinated everything and handled it nicely, and we ended up getting the car without any problems.

The whole process was really simple and super quick.

Super straightforward process with no hard sell at all.

Super convenient from start to finish.

Super efficient and everything went really smoothly.

The car was practically brand new!

Super quick and straightforward, all the instructions were really clear.

Super happy with everything

Pretty good overall.

After landing at the airport, I decided to upgrade my original booking to a Mercedes-Benz CLA. I paid an extra £40 plus 57p tax, and the nice thing about the upgrade was that I didn’t have to return the car with a full charge.

AVIS closes at 3 p.m. on Saturdays. That day I couldn’t find the key drop-off box, so I didn’t manage to return the keys before they closed. To avoid any misunderstanding, I emailed AVIS right away to explain that the car had already been returned, but since I couldn’t locate the drop box, I took the keys with me and would bring them back first thing the next morning.

Early the next day, I went back to the branch just to return the keys. Thankfully, there were no extra charges. The staff later told me the key drop-off box is mounted right up against the wall and is really discreet, so it’s easy to miss if you’re not looking carefully.

The AVIS staff member who helped me this time was very patient and had a great attitude. He even suggested that I could contact him directly next time I need to rent a car, which felt really thoughtful. But now my biggest concern is actually the insurance. When I booked through QEEQ before, I used the insurance provided by the Chinese platform, which I’m familiar with and find easier to buy, communicate about and claim on. If I rent directly in the UK in the future, I’m not sure how I should arrange the insurance, what level of coverage is really necessary, what protections I shouldn’t skip, and how straightforward the claims process would be if something happened. Those questions still make me a bit uneasy and confused.

Renting a car and driving yourself in South Africa is a must – it’s not only safer, it’s a lot of fun too.

The car was brand new and picking it up at the airport was really convenient.

Staff were really friendly and picking up the car was super smooth.

The staff at the store were really nice and patient. The only downside was that the car was pretty dirty when I picked it up. I had to spend a long time cleaning it myself, and then realized the guy was actually using a mop to clean the inside of the car.

Super easy to find.