Totally satisfied. Great car, very fuel-efficient, and the service was absolutely top-notch. The staff were professional and courteous, overall a perfect experience—I'll definitely book again next time.
They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.
Europcar’s service was really solid – they didn’t push any upsells, and the car I got had only about 5,000 km on it. Returning the car was easy too: just park it in the designated area and hand the keys to the staff.
The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.
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View more >Everything was excellent.
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