MILAN MALPENSA AIRPORT CAR RENTAL REVIEWS

Pretty good

Extremely satisfied with the service.

It’s been less than a week since we returned the car and so far there haven’t been any hidden charges, which is a relief. Just a heads-up: when you land in Milan, leave plenty of extra time. Our booking was for 3:00 p.m., but we spent almost 3 hours queuing at immigration, so we arrived to pick up the car 2 hours late. They then told us we had to pay an extra €162 to switch to another vehicle.

Great service.

Pretty good overall.

Got to the pickup location early but they wouldn’t let me take the car in advance, even though I’d already chosen the earliest pickup slot for that branch. No idea why they had cars at the airport but still wouldn’t release one before my time. Ended up sitting there for about an hour before I finally got the car. That said, the staff were actually really nice – no hard selling, no hidden fees. When returning the car, I had to park in a parking garage and it was already after closing time, so the key drop box was pretty hard to find. I had to ask people in a local supermarket and staff from other rental companies before I figured out where to leave the car and keys, but once I got there the return itself was quick and hassle-free.

Pretty good overall.

Service was great, picking up and returning the car was super smooth and efficient.

Not bad overall. They tried to sell me their own insurance, but once I told them I’d already bought coverage back home, they didn’t push it and just let it go.

Really good overall.

After they checked my booking details, the staff just briefly asked if I wanted any extra insurance, no hard selling at all. Then they handed me the keys and the pickup slip, explained the basics, and the whole process took barely ten minutes.

This was awesome! I got a BYD hybrid and a full tank took me about 1,200 km. With gas prices skyrocketing these days, that’s a total lifesaver!

Pretty good overall – really professional and efficient.

Really good overall – pickup was easy and the car was clean and comfortable.

Really good overall.

The staff were really patient and even took me out to the parking lot to show me the cars they recommended, just to make sure I picked something that actually fit my needs.

They first tried to give me a brand new Romeo, but when I said I needed to load a lot of stuff, they swapped it to a hybrid for me instead.

Staff were really friendly and it was super easy to find.

It was okay overall, just not the car model I really wanted.