MILAN CAR RENTAL REVIEWS

Overall, quite satisfied.

Pretty good overall.

QEEQ’s customer service was really prompt and pretty attentive.

Great value for money, definitely recommend.

Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.

Overall pretty satisfied.

We went really early so there was no line at all.
The staff explained everything very clearly and even recommended a local ETC device, which made getting on and off the highway way more convenient.

Their English was excellent and they were really polite.

Really good overall.

The staff were incredibly friendly and helpful!

Service was great and really professional.

Super easy rental process and the car was very simple to drive—though next time I’ll definitely go for an automatic.

Pickup took quite a while, the process was a bit slow.

Very good.

When picking up the car, the staff wouldn’t accept the QEEQ booklet as a valid license. In the end, they only released the car after I showed a notarized document with a Hague Apostille. Everything else was fine, but if you’re booking with this company, make sure your documents will actually be accepted at pickup.

I'll definitely book with them again next time.

The staff at the rental company were easy to communicate with, and both picking up and dropping off the car went smoothly. They said the deposit would be refunded within 5-6 days, but I’m still waiting to see.

They didn’t push any extra insurance at all, but for peace of mind I still asked about it at the counter and ended up taking their full coverage for about €300. Not sure if it’s because I bought the insurance, but they “upgraded” my car (though personally I felt it was actually a downgrade). When I returned the car, the highway to Milan was jammed and I ended up more than an hour late. They didn’t charge any extra fees, didn’t even inspect the car – I just handed over the keys and that was it. (Maybe that was also covered by the insurance.)

Had to wait a bit but it was totally fine – the two guys in front of me from Pakistan were just taking ages, it wasn’t the counter staff’s fault.