CAR RENTAL REVIEWS ON AVIS IN MILAN

The service was excellent. Convenient and efficient.

Pretty good overall.

Very good.

Very satisfied

Overall satisfied, no aggressive upselling encountered.

Excellent

We went really early so there was no line at all.
The staff explained everything very clearly and even recommended a local ETC device, which made getting on and off the highway way more convenient.

The red logo.

Super satisfied with the whole experience.

The service attitude was excellent, and they actively resolved issues and helped find solutions.

The process of picking up and returning the car is very efficient.

Around 1pm I realized I’d left the key in the car and it had locked itself. I messaged QEEQ to help coordinate, and also called Avis to arrange a tow truck. The tow truck came around 4:30, and by 5:30 we were at the Avis service center. It was a Friday and they were technically already off work by the time we arrived, but they still helped us unlock the car and sort everything out. We didn’t get out of there until after 6, so it definitely took longer than I expected for something you’d hope to fix within the same day. Lesson learned: when renting a car abroad, always keep the key on you—never leave it in the car!

Pretty good overall.

They offer additional insurance and highway ETC, but I opted out, and the process was done quickly. A domestic driver's license is sufficient (valid until 2025/9/27).

Very good.

Very satisfied

Super easy to find, all the rental counters are together. I’d definitely use them again next time.

The rental car company's staff were very friendly, highly skilled, and efficient. However, the car I received had a three-cylinder engine with low power. It was slow to accelerate on the highway and nearly stalled on inclines, which was a bit nerve-wracking.

Overall, quite satisfactory.

Satisfactory