AVIS CAR RENTAL REVIEWS

It was okay overall.

Super satisfied with the whole experience.

Super satisfied with the whole experience.

The staff were really friendly and helpful, and the whole pick-up process was super smooth.

Staff were super friendly, explained everything really clearly, and got things done fast.

Pickup was super quick, and when my luggage didn’t fit they immediately swapped me into a bigger car. Drop-off took literally a second—really fast and efficient.

Everything else was great, but the deposit was insanely high.

Really great.

Super easy and fast to pick up the car, no hard-sell at all and almost no waiting in line.

Pickup and return were really quick and hassle-free.

The car itself was fine, but the tires seemed off, so it felt a bit bumpy when driving.

They gave me a nearly new car with just over 4,000 km on it and it drove great in every way. But after I returned it, they charged me three separate times and never provided any breakdown of the fees. That kind of lack of transparency is unacceptable to me. When I rent in the UK or Dubai, they always email a detailed invoice to the address on my contract.

Super satisfied – really fast and convenient.

Very satisfied

Returning the car in Salt Lake City was absolutely seamless.

There were quite a lot of people, so I had to wait in line for a bit.

Super happy overall, the staff were really friendly and helpful.

There are a few rental companies whose names instantly make me feel at ease, and Avis is one of them. Big brands usually mean more reliable service. But this time the drop-off location info was a mess, and I couldn’t get through on the phone after trying multiple times—the branch number was basically useless. That’s why I can’t give a full 5 stars.

Wow, just awesome.

No hard sell at all. You can just rent the basic car, or upgrade the vehicle/add extra insurance only if you actually want it.