MELBOURNE CAR RENTAL REVIEWS

Super satisfied with the whole experience, I’d definitely choose this company again next time.

Really great.

The staff were pretty nice and the pickup was really quick. They accept digital documents for collecting the car, which is super convenient. I only took the basic insurance from the rental company and didn’t add anything extra, but the staff still took the time to remind me to set Google Maps to avoid ferries and gave me the relevant contact numbers in case anything happens or I need emergency assistance.

Old and reputable rental company with decent service. The Indian guy at the counter briefly mentioned their insurance package, I just said no and that was it, no hard sell. When returning the car they didn’t nitpick the condition, and the shuttle to the airport was quick and straightforward.

Really good and super convenient.

Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.

Jiaya’s cars come with driver-assist features, so driving is a lot easier and less tiring.

Super satisfied, the service was excellent.

Super easy to find, it’s on the first floor right across from T2.

Really happy with this rental. They even upgraded my car at pickup, so it was basically a brand-new Audi. Tom was super friendly and really responsible. I returned the car about 10 minutes later than planned and the branch had already closed, but Tom still helped me out, took the car back, and finished all the paperwork the next day without me having to go back in. Huge shout-out to Tom, really appreciate what he did!

My friend had an issue with his credit card and the rental company handled it really kindly— they even switched us into an 8-seater to sort everything out.

Super happy with the whole experience.

Really great experience overall.

Super convenient and easy to use.

Pickup was super smooth and the car was almost brand new—drove perfectly! The whole trip was a joy and I’d definitely book with them again.

Service was fine, nothing to complain about.

Service was pretty good, though the last-minute booking made it a bit pricey.

So far I’m really happy with it. They gave me a pretty new car with a huge trunk and CarPlay. I guess paying a bit more was worth it. The credit card charge took a while to go through, but as long as there aren’t any weird extra fees, this was a great experience overall.

Excellent service.

I’d already bought insurance back home, but when I got there they pushed me to add more. I don’t really speak the language, and they made it sound like I couldn’t pick up the car without it, so I just went ahead and paid for the extra coverage.