MELBOURNE CAR RENTAL REVIEWS

It was just okay, nothing special really.

Right out of the airport they picked us up, super convenient. The branch is a bit away from the terminal, which actually makes returning the car easier—you don’t end up on the wrong road. Right next door there’s a mall with three big supermarkets. We’d emailed them about insurance beforehand, and their full coverage wasn’t expensive at all. We chose it for peace of mind, and there was zero hard selling when we picked up the car. Drop‑off was really quick too, and the deposit was refunded the same day. We even went back on the third day and extended for one more day—process was very simple, and they kept the same average daily rate from our first three days, no price hike. All in all, great value for money, highly recommended.

Mr. Walter, who helped us, was incredibly patient and professional when handling our pickup. He answered all our questions during the rental and was always very helpful. Huge thanks to him!

Super efficient and professional – pickup and return were smooth as silk, and they even gave us a brand‑new 4WD. Absolutely awesome!

Pickup and drop-off were right on time.

Returning the car was super smooth!

Super satisfied with the whole experience.

Short lines and no hidden charges.

The whole process was really simple and super quick.

Took a bit of time to fill in all the forms and sort everything out, but the staff were really patient. They tried to sell me local insurance, but I decided to skip it.

I rent from this branch twice a year and I’m just really used to using Hertz now.

Loved the pick-up and drop-off service and the whole process was super smooth. Will definitely use them again next time.

Pickup was really quick and efficient.

Close to the airport and they offer a free shuttle bus.

Pretty good overall, everything was explained clearly.

Really great service and very nice staff. The front desk guy who helped me, Tilo, was super thoughtful and attentive.

Checked in at the counter then picked up the car myself—super convenient, really fast, no fuss at all.

The staff were super friendly and welcoming, I’ll definitely come back again.

Service was excellent, returning the car was super easy, and the deposit was refunded instantly.

Pretty good overall, the full insurance was great and the return process was really quick.