Really good rental experience overall. The car was very new and fuel-efficient, with just over 5,000 km on it. Just make sure you pay close attention to the parking signs when returning it, otherwise it’s easy to end up in the wrong place.
Super straightforward experience. The car only had about 10,000 km on it so it felt basically brand new, the driver-assist handled a lot of the driving, and it was a hybrid too.
Had a bit of trouble with my phone signal at the airport, so I had to call the rental company, but the pickup spot was easy to find and the shuttle showed up in about 10 minutes. Overall the service was pretty good.
Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.
The guy at the front desk was great and super efficient. They even did the translation for free with my QEEQ booking, so I could pick up the car just with my passport.
Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.
Service was excellent and everyone was super patient. My English isn’t great, but the staff kindly used a phone translator to explain everything to me. Both pickup and return were really quick and easy—when returning the car, you just hand back the key and you’re done.
Really nice experience overall – pickup and drop-off were both quick and easy, the car was in great condition, and self-driving is definitely the way to go in Western Australia. Tip: once you leave Perth and head north, most paid attractions charge by the car, not by the number of people.
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