SYDNEY CAR RENTAL REVIEWS

The driver who picked us up at the airport was super friendly, kept telling us about Sydney’s local culture and must-visit spots, and even helped carry all our luggage. The whole experience felt really comfortable and welcoming.

Pretty satisfied overall.

They gave us a Honda CR-V and the space was huge, we were really happy with it.

Please double check with the customer before releasing the car. Otherwise they will talk something different.

The rental place is actually a temporary container office in the parking lot. Service was pretty good—just make sure you ask if anything’s unclear. They also offer a shuttle service.

Pretty good, easy experience at Sydney Airport.

Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.

Super quick process, really happy with the service.

Super satisfied, I’ll definitely book with them again next time.

Service and attitude were absolutely excellent.

It was okay, but you have to arrange the tow truck yourself— the rental company doesn’t help with that.

Super fast and explained everything really clearly.

Pretty good overall, both pickup and return were really straightforward.

Really good experience, they were super patient and helpful.

Awesome service, super fast pickup, and the car was in great shape—drove really smoothly the whole time.

There's a service desk at the airport, but it doesn't handle operations. You need to take a shuttle to another service garage to complete the process. Luckily, the procedures were quick.

They were ok. It was disappointing that they didn’t have any spare USB cable and suggested I go buy one

Absolutely love this rental company!

Super efficient service.

The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.