The driver who picked us up at the airport was super friendly, kept telling us about Sydney’s local culture and must-visit spots, and even helped carry all our luggage. The whole experience felt really comfortable and welcoming.
This will be my go-to company in Australia from now on! Affordable prices, transparent fees, confirmed car models, and no need for overpriced insurance schemes.
Both T1 and T2 can be used for picking up and returning cars. For returns at T1, it's at the parking lot P7 directly across the street—make sure to watch for the signs as they're quite small and easy to miss. For pickups at T2, you need to take a shuttle bus to a parking lot. Just wait at the exit near the rental counter for the bus to arrive.
It was very straightforward, they didn't even mention the car's condition. Later, I found there was damage when I looked at the photos. Returning the car was very easy, they only checked the fuel gauge.
The service staff was friendly and patient, and provided several equivalent vehicle options when the originally booked model was unavailable. The pickup process was quick and easy!
There's a service desk at the airport, but it doesn't handle operations. You need to take a shuttle to another service garage to complete the process. Luckily, the procedures were quick.
I have always rented cars through the QEEQ platform, both domestically and internationally, and it has always been very convenient. The platform provides clear guidance, making the process generally very smooth. This time, I experienced a minor scratch, but the customer service team was very responsible and assisted me in resolving the issue. Everything was sorted out successfully in the end! I plan to continue using this platform in the future.
The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.
Car rental locations (incl. in-airport & off-airport)
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Car rentals at/near landmarks of Sydney
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