SYDNEY KINGSFORD SMITH AIRPORT CAR RENTAL REVIEWS

The process of picking up and returning the car was extremely quick.

Satisfied

The service was good.

Just a bit of a long wait in line.

Everything went smoothly.

The driver who picked us up at the airport was super friendly, kept telling us about Sydney’s local culture and must-visit spots, and even helped carry all our luggage. The whole experience felt really comfortable and welcoming.

They gave us a Honda CR-V and the space was huge, we were really happy with it.

Please double check with the customer before releasing the car. Otherwise they will talk something different.

Great, only charged a $100 deposit, and it was refunded within minutes after returning the car.

The rental company service was fine, but they didn't provide the car I reserved and just gave me a different one.

Both T1 and T2 can be used for picking up and returning cars. For returns at T1, it's at the parking lot P7 directly across the street—make sure to watch for the signs as they're quite small and easy to miss. For pickups at T2, you need to take a shuttle bus to a parking lot. Just wait at the exit near the rental counter for the bus to arrive.

Super quick process, really happy with the service.

Super satisfied, I’ll definitely book with them again next time.

It was very straightforward, they didn't even mention the car's condition. Later, I found there was damage when I looked at the photos. Returning the car was very easy, they only checked the fuel gauge.

Really good experience, they were super patient and helpful.

There's a service desk at the airport, but it doesn't handle operations. You need to take a shuttle to another service garage to complete the process. Luckily, the procedures were quick.

Overall, it's fine.

They were ok. It was disappointing that they didn’t have any spare USB cable and suggested I go buy one

Absolutely love this rental company!

The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.