SYDNEY KINGSFORD SMITH AIRPORT CAR RENTAL REVIEWS

The reserved pickup time was completely useless. Picking up the car at the airport was extremely inconvenient and took almost two hours.

Very good.

The service attitude was excellent, and the procedures were handled very quickly.

Fairly satisfied.

Very satisfied

Excellent, the staff were very patient.

Satisfied. The car was not fully fueled at pickup, and I forgot to mention it at the time. However, the rental company had photo records upon return and refunded part of the fuel cost.

Reliable and professional

I want to remind fellow renters that during the car pickup process, it’s essential to confirm with the rental office that you’re getting the exact model you requested. Since I needed space for two golf bags, I specifically chose a medium SUV, the Toyota RAV4, when placing my order. However, after completing the paperwork and heading to the parking lot with my luggage, I saw that the car was actually a small SUV. I had to carry my luggage back to the counter and communicate with them to get it changed to a RAV4. This took an additional 10 minutes, but thankfully, the issue was eventually resolved.

Very convenient.

Satisfied

Very satisfied! Easy to find and quick service.

The rental company provided a downgraded vehicle, but everything else was fine.

Very satisfied

Average

Everything was satisfactory, except they didn't provide me with a Toyota Rav4.

Fast and efficient.

Very good

Very satisfied.

Very satisfied.