CAR RENTAL REVIEWS ON EAST COAST CAR RENTALS AT SYDNEY KINGSFORD SMITH AIRPORT, SYD

Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.

The guy who picked us up from the airport was very helpful and even helped with the luggage.

Great experience overall

Seamless and best deal ever

Very good car provider. Everyhting went smooth and I had no problem at all renting or giving it back. I recommend it!

No price drop for he reservation, I'm confused how it works because sometimes it's cheaper but the price does not change, even as a Diamond client. But overall very easy to book!

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

There was almost no waiting in line, and no upselling.

Check in staff was very courteous, knowledgeable, and polite.

Great good customer service.

It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.

The original documents weren’t available, but we were able to pick up the car with photos. Overall, the experience was pretty good.

Very satisfied

Overall, quite good.

The car provided was perfectly suited for my long road trip since they knew I needed it for an extended period. Returning the car was incredibly quick—before I even finished taking pictures, the process was already completed, and I was informed everything was fine. The car was then moved nearby for cleaning and washing. The mobile navigation system connected directly to the car, which was very convenient. The vehicle had various alerts, such as speeding, speed limits, turning, eye focus, and rest reminders. Picking up the car was also very quick. I got a nearly brand-new car, less than a year old, in decent condition. The previous driver might have frequently driven in mountainous areas since the full tank range showed 460 kilometers with a fuel consumption of around 10 liters per 100 kilometers. In my actual use, the fuel consumption was just 6 liters per 100 kilometers, and the full tank range displayed was around 570 kilometers. The highway tolls were processed directly, with a small service fee charged per transaction, roughly 1.5 AUD.

Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers

Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

Simple and efficient

The service was good, but I didn't receive the pickup address. I called the rental company to resolve the issue.