Staff were friendly and helpful, but the instructions on how to use the car were very brief and not very detailed. The line was a bit long too—we waited about 30 minutes—but overall the experience was still okay.
Pick-up and drop-off were both pretty quick, and even though we didn’t buy any insurance, they didn’t really push it on us. We booked a Corolla but got a Chery Tiggo 4 instead, which was fine overall. The car had about 7,000 km on it so it felt quite new, and we drove around 3,600 km across both the south and north routes in Western Australia with no issues. The SUV’s higher clearance actually worked out better than a Corolla for the roads we took. The trunk could just about fit two 20-inch suitcases plus one 28-inch suitcase, though it was a tight squeeze. For the price, it was great value.
Handling a minor accident was really hassle-free, but it was kinda weird that we couldn’t reach them by phone at all—the platform had to step in and contact them for us.
Even though this company isn’t right inside Hobart Airport, their shuttle came pretty quickly and it was really convenient. Pick-up and drop-off paperwork was smooth too!
Got the full coverage from the rental and it really paid off—small dings and scrapes were basically all taken care of, hardly had to deal with anything myself.
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