EAST COAST CAR RENTALS CAR RENTAL REVIEWS

A small thing – I couldn't find the control for the petrol tank door. The staff member at the petrol station found it for me. During the journey, I turned the radio on. Then I decided I didn't want it after all. But there was no way I could find to turn it off. Also I didn't see any cruise control. I see this as essential for country driving.

The location was easy to find, the service was great, and the car performed well. Charging an electric vehicle in Australia is very convenient, with many free slow charging stations available.

I purchased full insurance from the rental company, so no deposit was required. The staff were very enthusiastic. It was a smooth car rental experience. Highly recommended.

Old and reputable rental company with decent service. The Indian guy at the counter briefly mentioned their insurance package, I just said no and that was it, no hard sell. When returning the car they didn’t nitpick the condition, and the shuttle to the airport was quick and straightforward.

Picking up and returning the car was very simple, and there were shuttle buses to the airport.

Absolutely fantastic experience.

Overall it was a pretty good experience, except the wrong pickup location they gave us made us waste a few hours getting the car.

The rental company was great to deal with.

Very good, I will choose them again next time.

Really happy with the service—convenient and thoughtful reminders!

Handling a minor accident was really hassle-free, but it was kinda weird that we couldn’t reach them by phone at all—the platform had to step in and contact them for us.

Really great experience overall.

The service was quite fast.

Overall everything was great – pickup, car swap, and deposit refund were all super fast!

The customer service was excellent, the car pick-up location was easy to find, and the price was reasonable.

Pickup and drop-off were very quick. The staff simply asked if additional insurance was needed, and after declining, they moved on and completed the rental process promptly.

They were ok. It was disappointing that they didn’t have any spare USB cable and suggested I go buy one

The car was basically brand new and really smooth to drive.

Very satisfied

They still tried to upsell the super insurance, but we decided to pay a bit extra so we wouldn’t have the $1,000 rental deposit tied up on our card and could add an extra driver. If we’d known this in advance, we wouldn’t have bought the super insurance online and would’ve just added it at the counter to avoid paying twice. The deposit amount is high and the hold lasts for a long time.