PERTH AIRPORT CAR RENTAL REVIEWS

Everything was fine.

Not easy to locate the car after getting the car key

Reasonable price and everything went smoothly.

The car pickup service was excellent.

The service was good, but the gas tank wasn't full. They agreed to refund me, but I'm not sure when that will happen.

QEEQ's service is excellent. The online customer support responds very promptly, resolves issues efficiently, and follows up patiently. Highly recommended!

The company is not very large, but the service is quite good, especially with the enthusiastic help from the Pakistani staff member Sufi.

Very good.

Satisfied.

The rental company provided an engineering vehicle instead of a regular passenger car. The interior and seats were old and untidy.

The staff were polite.

Very satisfied, only 2-3 minutes from the airport exit, and the customer service is courteous.

Very satisfied with the service attitude and waiting time.

The service at the store for car pickup was decent. As for the car return, we’ll have to see. It takes a while to receive fines (e.g., speeding tickets, if any). Based on posts on Xiaohongshu, the fines can take a long time to be forwarded, which might lead to overdue penalties. Alternatively, the fine may be issued under the company’s name and then needs to be transferred to individuals, requiring an appeal process that’s very troublesome. Hopefully, the rental company could notify us via email in advance if they receive any fines. The car looks great, but the cost is too high. First, it’s expected to consume a lot of fuel. Second, even with the most expensive insurance purchased at the store, there’s still an excess limit of 2500 AUD. When returning the car, I noticed a small scratch on the front side. The staff handling the return mentioned that the damage team would assess the cost and let me know. Waiting now for the specifics to see if it will be reasonable or not.

We reserved the car for 8:30 AM but arrived at 10 AM because some team members woke up late. When we reached the pickup location, the office was closed, and no one answered the phone. We had to wait at the McDonald's across the street while continuously calling. After reaching someone by phone, we were informed that the pickup location had changed and the vehicle we originally reserved was no longer available. The whole process of picking up the car took 2 hours.

fast friendly

Very satisfied with the car rental service!

Excellent service.

The overall service was very satisfying, and the staff were extremely attentive.

Very satisfied.