THRIFTY CAR RENTAL REVIEWS IN AUSTRALIA

The service was excellent. They upgraded the car model and extended the return time, saving us an entire day's cost.

Staff is very friendly and the car picked up was quite smooth

Extremely satisfied

Pretty satisfied. However, during the car return, the staff mentioned that the car was a bit dirty and demanded a 200 AUD cleaning fee.

The explanation was very thorough.

Very satisfied.

There were two staff members at the pickup location, but one lady processed everything very slowly. I arrived at Brisbane Domestic Airport at 8 AM and had a 9 AM car pickup reservation. However, the wait time (waiting for the two customers ahead of me) and my own processing took a total of 50 minutes. I didn't get the car until 9:50 AM. Aside from the slow pickup process and the difficulty in finding the drop-off lane, everything else was great. There's no upselling, the car was in good condition, and the staff was diligent and responsible.

Pretty good.

Overall, everything was fine.

Very satisfied.

Very satisfied

Very satisfied.

The process was very quick.

Great experience, the car was in excellent condition and very new.

Our flight arrived early at 6:10 AM, but the staff mentioned the booking was for 7 AM, so the vehicle wasn't ready yet. They suggested we wait at the airport. However, by 6:40, a staff member came to inform us the car was ready. The process was fast, and the car was in great condition—only around 6,000 kilometers driven. They noticed I had already purchased insurance through QEEQ and just gave me some claims tips without any upselling. Returning the car was also very convenient.

Quick and convenient

Very satisfied

Completed the paperwork and got the car within 10 minutes after submitting documents at the office. Returned the car by handing over the keys at the airport and left.

Extremely satisfied.

Very satisfied.