THRIFTY CAR RENTAL REVIEWS IN AUSTRALIA

Just okay.

Pretty satisfied overall.

First time renting a car and I went with the full insurance at the counter for peace of mind. I checked the price and it was pretty reasonable. Both pickup and return were super quick and straightforward. Loved it.
Still a fan of the RAV4, but getting an X-Trail isn’t bad either.

The staff were pretty nice and the pickup was really quick. They accept digital documents for collecting the car, which is super convenient. I only took the basic insurance from the rental company and didn’t add anything extra, but the staff still took the time to remind me to set Google Maps to avoid ferries and gave me the relevant contact numbers in case anything happens or I need emergency assistance.

Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.

Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.

Very satisfied.

Super satisfied with everything from start to finish.

Super attentive service. There weren’t many people when I picked up the car, and once I finished the paperwork they handed me the keys right away.

Super satisfied with everything.

Managed to pick it up at 1 a.m., plus the parking lot has charging facilities.

Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.

Pretty good overall — communication was smooth, the car was in great condition and really clean.

No qualms

No issues

Staff were really professional and efficient with both pickup and return. They kindly suggested I stick to toll‑free routes so I wouldn’t get hit with extra ETC charges. The car itself was in great condition, clean, and had no weird smells.

It was okay overall.

Super convenient and easy to use.

It was okay overall.

Overall pretty good, but I still haven’t received my deposit back yet.

Haha, booked a sedan but they upgraded us to an SUV.