Front desk staff were super helpful and patient, walking us through every term one by one. Since our English isn’t great, they even typed everything out in both Chinese and English on the computer, which made communication so much easier.
Loved the car – big, comfortable, and easily fit four suitcases. Really smooth to drive too. Only downside was having to wait in a super long line to pick it up.
Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.
Thrifty rental review: real-world test of a Nissan Sentra for daily commuting
Overall rating: (4/5)
Car rented: Nissan Sentra or similar
Location: Major US airport branches
Price & booking: great bang for your buck
Thrifty’s biggest selling point is definitely the price. After comparing with Hertz and Avis, Thrifty’s quote was clearly more competitive, especially if, like me, you only need a simple car to get around. The base rate was very reasonable, and booking through a third‑party site shaved the price down even further.
Car condition: a solid, practical runabout
I ended up with a Nissan Sentra.
- Exterior & interior: The car was generally clean. There were a few minor scratches on the outside (pretty normal for rentals), but the interior was in decent shape and well maintained.
- Driving experience: As a compact sedan, the Sentra is well‑suited for city driving and everyday commuting. Fuel economy was pleasantly good, and the seats were reasonably comfortable. For longer trips they can feel a bit on the thin side, but as a temporary, get‑you‑from‑A‑to‑B car, it does the job just fine.
Staff were really professional and efficient with both pickup and return. They kindly suggested I stick to toll‑free routes so I wouldn’t get hit with extra ETC charges. The car itself was in great condition, clean, and had no weird smells.
Service was great – the pickup followed a clear standard process, and the staff handling the inspection and paperwork were really friendly and welcoming.
Overall it was pretty good, and the staff were really nice. I’m guessing it’s a company policy, but they did try hard to talk us into prepaying for a full tank of gas. In the end we decided not to prepay and just return the car with a full tank instead.
Loved the whole pickup experience. The car I originally booked wasn’t available, but the staff immediately offered us two alternatives to choose from and even gave really helpful suggestions on which one to take.
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View more >Loved the whole pickup experience. The car I originally booked wasn’t available, but the staff immediately offered us two alternatives to choose from and even gave really helpful suggestions on which one to take.
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