First time renting a car and I went with the full insurance at the counter for peace of mind. I checked the price and it was pretty reasonable. Both pickup and return were super quick and straightforward. Loved it. Still a fan of the RAV4, but getting an X-Trail isn’t bad either.
The staff were pretty nice and the pickup was really quick. They accept digital documents for collecting the car, which is super convenient. I only took the basic insurance from the rental company and didn’t add anything extra, but the staff still took the time to remind me to set Google Maps to avoid ferries and gave me the relevant contact numbers in case anything happens or I need emergency assistance.
Staff were pretty nice both at pickup and drop-off. But the Forester they gave me was a really old model with no wireless CarPlay, so I had to use my phone for navigation the whole trip and mount it above the dashboard. It was tiring to look at and it kept almost falling off.
Went when it was pretty quiet so there was no line at all. I compared a bunch of rental companies online and ended up going with Thrifty. Everything went really smoothly, the car in the same class was great, and both the price and service were genuinely good. No hard selling, staff attitude was fine, and the rates were reasonable. I’d definitely consider using this company again next time.
The line was actually pretty long—I waited almost 10 minutes before realizing I could just scan the QR code to pick up the car. It cost me about $25 more, but it saved my whole family from waiting around hungry for another hour, so it was totally worth it. I finished everything online, got the parking spot number right away, and then just walked over and drove off.
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View more >Still a fan of the RAV4, but getting an X-Trail isn’t bad either.
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