THRIFTY CAR RENTAL REVIEWS

The service here is absolutely top‑notch, as you’d expect from Thai staff.

Super happy with the whole experience – the staff were really friendly and helpful, big thumbs up!

Thrifty was pretty decent overall.

You only need really basic English to get everything done.

We got a bigger car at the pick up. :)

Fast and prompt response as always

Picking up the car was super easy, even really early in the morning there was staff on duty to help. I’ve rented through QEEQ many times and I’m always very satisfied! Sometimes the staff at the rental counter are almost a little too enthusiastic, but in a good way.

Everything was great.

Pretty good overall.

The car they gave us was practically brand new.

Very satisfied.

They kept trying to upsell extra insurance, which was pretty annoying.

The rental company kept reminding us to buy insurance, but we’d already purchased full coverage in advance.

The whole process was really simple and super quick.

Staff were friendly and handled everything pretty quickly.

Pretty good overall, everything was explained clearly.

Right after you walk out from baggage claim and turn around, it’s right there, and QEEQ’s email instructions were spot on.

The location was easy to find.

We landed in Queenstown pretty late, around 9:30 pm, but everything was still super smooth. The car drove really well and both pickup and drop-off were very convenient. The rental counter is right by the airport exit, sharing the same area with Hertz. The lady who helped us was really nice, processed everything quickly, and even reminded us to bundle up because it was freezing outside.

When I went to pick up the car they told me there were no Focuses left and told me to just pick something from the last row. Turned out there were no cars there at all. After a while a K4 and a Soul showed up, so I went straight for the K4. The next day the maintenance light came on, so I drove it back to swap cars. No more K4s—only a Suzuki or even smaller cars. After I filed a claim they finally agreed to give me a K5. Got stopped once as I was driving it out of the garage, but after that everything went through fine.

Super satisfied – both pickup and drop-off were really quick.