THRIFTY CAR RENTAL REVIEWS IN NEW ZEALAND

Absolutely fantastic.

You only need really basic English to get everything done.

The process is simple.

They upgraded to a brand-new model for free.

The curly-haired guy at the counter was very enthusiastic and explained everything clearly.

The service was quite good, and they even upgraded my car. The vehicle was easy to drive. The only downside was that the seatbelt had a strong mix of body odor and perfume. Everything else was great.

Quite good and easy to find.

Overall good, but an additional tax was charged for returning a diesel car.

Extremely satisfied.

A really reliable company.

Shares the same location as Hertz, really convenient.

Satisfied

Highly satisfied

Great service and very considerate.

Overall good, very convenient for pick-up and drop-off at the airport.

We landed in Queenstown pretty late, around 9:30 pm, but everything was still super smooth. The car drove really well and both pickup and drop-off were very convenient. The rental counter is right by the airport exit, sharing the same area with Hertz. The lady who helped us was really nice, processed everything quickly, and even reminded us to bundle up because it was freezing outside.

Great but we were not told that we would not get KIA Seltos. Instead we were given a Nissan Qashqai. There was a KIA Seltos parked right next to the nissan we got. That’s pretty disappointing. Would be great if we were told before we were given the car. We felt like we were downgraded since we got an older car (2022) and the KIA Seltos we saw parking next to us was a newer (2025) car.

Took a bit long to get the car, but other than that it was good.

Easy to book and manage bookings.

Not many staff around, but the car was easy to find.