THRIFTY CAR RENTAL REVIEWS IN NEW ZEALAND

Communication was smooth and the whole process was really straightforward.

They first gave us a Yaris Cross and later swapped it for a same-class Subaru Outback, which was a nice upgrade.

Absolutely fantastic.

You only need really basic English to get everything done.

Pretty good overall.

Picked up the car right inside the airport. During the process they asked if I was familiar with New Zealand road rules and whether I’d be driving on toll roads like those north of Auckland. They saw I only had basic insurance and asked once if I wanted to add more; after I said no, they didn’t push it at all. The whole pickup was quick and smooth.
They gave me an MX-5 hardtop convertible, which was an absolute joy to drive. I was really happy with the car. The only downside is the trunk can’t fit a large suitcase, so if you’re booking this model, check the luggage capacity beforehand. The roof opens and closes very quickly, which is super handy.
Returning the car was in the same parking area as pickup. Just follow Google Maps and the road signs and you’ll find it easily – very convenient.

No waiting around at all – just show up and pick up the car right away.

I can sum up this rental in three words: awesome, awesome, awesome!

The front desk staff were really friendly and welcoming.

The service was quite good, and they even upgraded my car. The vehicle was easy to drive. The only downside was that the seatbelt had a strong mix of body odor and perfume. Everything else was great.

The staff at the counter were super friendly and even upgraded us to a bigger car for free.

A really reliable company.

Shares the same location as Hertz, really convenient.

The whole process was really fast and smooth.

Picking up in downtown Auckland and dropping off at the airport was really convenient. The RAV4 had plenty of space, handled New Zealand roads well, was clean, and ran without any issues. The paperwork was quick and easy, and the whole experience was great—I'll definitely go with them again next time!

Service was pretty good overall.

We landed in Queenstown pretty late, around 9:30 pm, but everything was still super smooth. The car drove really well and both pickup and drop-off were very convenient. The rental counter is right by the airport exit, sharing the same area with Hertz. The lady who helped us was really nice, processed everything quickly, and even reminded us to bundle up because it was freezing outside.

Very satisfied

Not many staff around, but the car was easy to find.