MODE CAR RENTAL REVIEWS IN NEW ZEALAND

The staff are very friendly just that you'll be forced to buy add-ons to at least reduce the deposit amount by half.

The booking page is quite confusing. there's so many options for insurance and the form is quite long.

Overall service was satisfactory. The car was relatively old, had high fuel consumption, and the air conditioning and engine power were insufficient. Pickup and return processes were convenient.

Great service, warm and attentive, the staff was very efficient.

Very satisfied

The organization is quite good, but the wait time at the airport to get to the rental station was a bit long.

Pick-up and drop-off were very straightforward. There was no pressure to purchase insurance, and I only paid 10 NZD for a toll pass, which is useful as some roads charge tolls. With the pass, you don't have to pay manually. This is quite essential. Additionally, in New Zealand, many parking lots require you to immediately input your vehicle information at a payment machine or via an app after parking. Do not wait until you're leaving, as even during free time periods, you may be fined.

Satisfied

The rental store is located at Auckland's Old Railway Station, which is very easy to find with navigation. It's about a 10-minute walk from the CBD. The staff at the store were friendly and provided clear instructions.

Mode company provides good overall service quality. The staff at the pickup and drop-off locations are friendly, and the process is quick and convenient without any hidden sales tactics.

Pretty good.

The store is easy to find, the car is in good condition, and the price is reasonable.

Very good, they arranged someone to pick me up and were easy to communicate with.

Okay

Very satisfied!

Really love this car! It's super cool, very new, and most importantly, it's incredibly easy to drive. The steering wheel is very light. I'm thinking of switching to a RAV4 after returning to my country.

Great value for money, rented for 9 days. The car had no issues, and it was very affordable.

Convenient and efficient

Satisfied

Very good.