AVIS CAR RENTAL REVIEWS IN NEW ZEALAND

Very satisfied.

The service was prompt and attentive, with convenient and fast pickup and return processes.

The experience was great, and the staff were very friendly.

Very satisfied

Overall satisfied, but the full-to-full fuel policy was not clearly explained.

The service attitude was excellent, they upgraded our car model, and the car was very new!

Satisfactory

Very satisfied.

At the collection for the car there was no upselling and no mention of insurance, which could have saved us a lot of money

QEEQ's service is excellent.

Excellent

Overall, I received a relatively new and clean car, which was quite good. However, when I picked up the car, the range showed 875 kilometers. That morning, I filled it up in central Christchurch, and by the time I returned the car at the drop-off location, the range left was 901 kilometers. When fully fueled, the range was 915 kilometers. The store staff told me at pick-up that the fuel level was only at 90%, and I could return the car with more than 90%. Yet, at return, the store staff claimed the fuel wasn’t full and charged me 50 NZD, which was ridiculous. The car itself was decent, but this kind of sneaky charge left a very bad impression.

The procedures were relatively simple, and the staff didn't ask too many questions. They just briefly checked the insurance document before handing over the car. However, the car model was different from what was reserved. Auckland Avis seems to have quite a few Hyundai vehicles.

Convenient and efficient, offering high-quality vehicles.

Satisfied

The service was excellent. They were about to close but still waited for us to pick up the car. Very friendly attitude.

Good service and efficient car pickup process.

Very efficient service, and the car was in excellent condition. Communication at the location and over the phone was smooth.

Very satisfied.

Very satisfied