NEW ZEALAND CAR RENTAL REVIEWS

Everything went super smoothly and the car was practically brand new.

The rental company was excellent.

The whole process was super straightforward.

No waiting around at all – just show up and pick up the car right away.

Excellent service, the staff were really attentive and responsible.

Really happy with the whole experience. The pickup and return location is about a 5‑minute drive from the airport, and they run a shuttle both ways. The guy at the counter was super friendly and explained everything really clearly. I’d already bought full insurance from the rental company in advance, so both pickup and drop‑off were really smooth—just handed back the keys and I was done. The car was in great condition, we drove all around the South Island with zero issues, and ACE’s prices are on the cheaper side too.

Everything was fine overall.

Right inside Queenstown Airport in a super visible spot

Big company, very professional and attentive.

Dropping off the car was super easy – just handed over the keys and that was it, no one checking the car on the spot.

Great branch, really solid service. Just a heads‑up: you’ll want to lock in your booking early to get a good price.

Really good experience overall.

Even though we didn’t speak the same language, the staff stayed really patient and tried their best to help.

Picking up in downtown Auckland and dropping off at the airport was really convenient. The RAV4 had plenty of space, handled New Zealand roads well, was clean, and ran without any issues. The paperwork was quick and easy, and the whole experience was great—I'll definitely go with them again next time!

Service was pretty good overall.

Very easy to use

Fantastic experience! They even drove us back to our nearby hotel after we returned the car. I got full coverage and there were no hidden charges at all—absolutely perfect from start to finish.

The staff were incredibly friendly and helpful, really made the whole experience feel welcoming.

Really good overall, no complaints at all.