NEW ZEALAND CAR RENTAL REVIEWS

Everything else was great, but on the fourth day the battery died. I called roadside assistance and they came out to replace it, all fully covered by the insurance.

Other than the car not being super new, everything else was great! The shuttle came really fast, the staff guy explained everything clearly and didn’t try to sell us any extra nonsense. The zero-excess insurance was only about 30 bucks a day, super cheap, and once you buy it they don’t even bother with a detailed inspection, so you’re not stressed about little scratches or dings. Plus it was a diesel, crazy fuel-efficient — about 2,100 km on just two tanks of gas.

Overall really efficient service, they handled everything orderly in the queue and didn’t keep trying to upsell extras!

The whole process was really quick and hassle‑free.

Great experience overall – staff were friendly, easy to communicate with, and the return process was super smooth. I’d definitely rent from them again.

Pretty good overall and pretty fast. One of the female staff was really friendly and helpful. The guy was Indian and a bit harder to understand. They told me if I paid an extra 48 yuan for their insurance I wouldn’t have to pay any excess, but I’d already bought the full domestic coverage QEEQ recommended, so I didn’t take it. Returning the car was smooth. I took photos and videos when picking up and dropping off the car, just in case.

Staff were really friendly and patient with us—overall a fantastic company to deal with.

Overall, the pickup and drop-off experience was excellent.

Super fast and efficient, and the car was exactly what I booked.

Staff were really friendly and returning the car was super easy.

Overall pretty happy with the whole experience.

Fuel-efficient and really convenient.

Service was really thoughtful. I was on the last red-eye into Wellington and had to catch an early ferry to the South Island the next morning, but the pickup time was long past their office hours. The rental company left the keys and car at the Z supermarket next to the airport and arranged for the staff there to hand everything over so I could just grab the car and go in the middle of the night. QEEQ and the rental company even called the next day to confirm I’d picked up the car. Super responsible and I really appreciate it.

Super satisfied with everything.

Absolutely delighted with the whole experience

Pickup and return were both super quick and hassle-free.

Overall pretty good, just the car was a bit old.

Mode keeps the car really clean inside.

So far, it’s been fine.

I’ve rented from this company before and they’ve consistently been great in every aspect.