NEW ZEALAND CAR RENTAL REVIEWS

Very satisfied.

Extremely satisfied

Picking up the car just required filling out a form, and dropping it off was super quick—they just took a quick look and said everything was fine. Very efficient! The only downside was that the shuttle was a bit hard to find, but other than that, no complaints. The car was really fuel-efficient.

They're great! I'll definitely choose them next time.

The service was quite good, and they even upgraded my car. The vehicle was easy to drive. The only downside was that the seatbelt had a strong mix of body odor and perfume. Everything else was great.

Super satisfied with the whole experience.

Very satisfied, quick and hassle-free.

Extremely satisfied.

Very satisfied, communication was smooth.

The whole rental process was super smooth and fast, the car was really new and drove great. It carried us through more than ten amazing days in New Zealand—absolutely loved it!

Rented a car for 9 days and was greeted by the rental company's shuttle bus right after landing. The car had 130,000 kilometers on it, but it ran perfectly fine. Surprisingly, the small car came equipped with lane departure warning and collision alert features. It was fuel-efficient and easy on gas, though it struggled a bit on uphill mountain roads. Overall, the experience was fantastic!

Great service, we arrived quite late and the staff was waiting for us.

The car had plenty of space, a roomy trunk, and solid performance. It ran on diesel, which is more fuel-efficient than gas. Everything went smoothly, and the pick-up and drop-off process was super convenient.

Picked the Outback for Subaru’s AWD, but the branch said the model I booked was in for repairs so I couldn’t have it (no idea if that was actually true). They said I could “upgrade” to a pickup, which made no sense since we had huge suitcases, so the only SUV option left was to upgrade to a Ford Everest. The price wasn’t crazy, about 60 RMB per day. They ended up giving us the Platinum version – great spec, V6 diesel with full-time 4WD, perfect for all the different road conditions on the South Island – so we didn’t bother arguing at the counter, but it still felt like a bit of a sneaky upsell. In terms of driving, the Everest was totally fine: RWD on tarmac, switchable 4WD off-road, more than enough. The paint was tough too, all those flying stones didn’t leave any visible scratches. Only downside: it guzzles fuel – 80L of diesel for about 650km of range.

The car pickup was very smooth. However, the car was a bit old, lacked cruise control, and the positions of the wiper and light controls were swapped, so it took some getting used to. The restrictions that changed midway were a bit too much, but luckily the ferry ticket remained unaffected.

The car was brand new and in great condition, and both renting and returning it were super easy.

They upgraded us to an SUV, and the counter staff were bilingual in Chinese and English, so even if your English isn't great, it's no problem! The car was in excellent condition, and the service was super friendly—absolutely fantastic!

Absolutely satisfied.

The service was pretty good, although the insurance fees were a bit high. The car was in great condition, and the deposit refund was processed quickly. Overall, I'd recommend it, but as a first-timer, it was a bit challenging to find.

Super fast and smooth, they just walked us through the basic car details and we were good to go.