CAR RENTAL REVIEWS ON EZI AT AUCKLAND AIRPORT, AKL

Very satisfied.

Very good, no upselling of additional services.

The processing time was short, and the staff were very patient.

Was a nice vehicle

The car was very new, and the service was excellent. Diesel Ranger, fuel price is economical.

I'm used to driving a RAV4, but they gave me a Ford instead, which I found a bit hard to adjust to.

The staff were friendly and there was a very short wait time.

Overall service attitude was fine, but they still tried to sell insurance.

The car was very clean! The Camry was great to drive, with fuel consumption around 4.5 liters per 100 kilometers, very fuel-efficient.

I purchased full insurance with zero excess. At a scenic spot parking lot, the car window was smashed. I couldn't reach the police or the car rental company by phone. Since it was winter in the southern hemisphere, the temperature dropped sharply after sunset, but the rental company kept suggesting I wait where I was. Afraid the children would get cold, I took photos and drove the damaged car back to the rental office. The staff replaced the car but said the new vehicle would not have any insurance coverage, and additional insurance couldn't be purchased, which is extremely unreasonable. The rental platform's customer service responded quickly, but they couldn't provide effective assistance.

Diesel car, very new and fuel-efficient. Our group of 6 people managed to fit 4 28-inch suitcases, 2 24-inch suitcases, and several bags. One of the 24-inch suitcases was placed in the middle of the second row.

We picked up the car in the evening, it was not crowded and everything went smoothly.

Satisfied

The Indian staff provided excellent service and even reminded me that there are toll roads on the North Island. I actually drove on two of them.

Good service, simple procedures, smooth process, great vehicle condition, equipped with CarPlay which is very convenient, and provides a comfortable driving experience.

Very efficient, no upselling.

Quite good. The vehicle was in excellent condition, and the pickup and return process was convenient and efficient. No inspection was needed upon return; they just confirmed everything was fine and it was done.

Everything was easy and staff were very efficient

It went ik

Satisfied

The car was a bit small, couldn't fit all the luggage.