Overall satisfied. However, after the plane landed, the contact number on the 'pickup order' could not be reached. Not sure what went wrong. Eventually, I found the store's contact number through other means. It would be perfect if there were no issues with the phone number on the pickup order.
The service is decent. You can pick up the car directly when you arrive, but it's not at the airport—you need to take another ride to another location, which is a bit inconvenient. The vehicle is relatively old and consumes a lot of fuel.
The customer service is hard to reach, with both a headquarters and stores, and they close promptly at 6 PM, making it difficult to seek service after hours. The price is indeed cheap, but the condition of the car is quite mediocre.
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Bowen Carroll
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