AUCKLAND AIRPORT CAR RENTAL REVIEWS

Super legit rental company with zero hidden fees. I bought full coverage on QEEQ and there was absolutely no hard selling when picking up the car. When we returned it, they didn’t even fuss about inspecting the vehicle, and the lady there even drove us to the cable car station. The car was in great condition, really spacious, the trunk easily fit five 28-inch suitcases with room to spare, and the second row comfortably seated three adults. The windows were huge, almost like a panoramic view. Loved it—perfect car for our road trip across the North Island.

Super friendly and welcoming

You only need really basic English to get everything done.

Picked up the car right inside the airport. During the process they asked if I was familiar with New Zealand road rules and whether I’d be driving on toll roads like those north of Auckland. They saw I only had basic insurance and asked once if I wanted to add more; after I said no, they didn’t push it at all. The whole pickup was quick and smooth.
They gave me an MX-5 hardtop convertible, which was an absolute joy to drive. I was really happy with the car. The only downside is the trunk can’t fit a large suitcase, so if you’re booking this model, check the luggage capacity beforehand. The roof opens and closes very quickly, which is super handy.
Returning the car was in the same parking area as pickup. Just follow Google Maps and the road signs and you’ll find it easily – very convenient.

No waiting around at all – just show up and pick up the car right away.

Front desk was a bit slow.

It was okay, nothing special but not bad either.

The staff at the counter were super friendly and even upgraded us to a bigger car for free.

Super satisfied, the staff were really friendly and helpful.

They really trust their customers – pickup and dropoff were literally just handing over the keys with no vehicle inspection needed.

Pretty good overall.

The whole process was really fast and smooth.

Service was pretty good overall.

AVIS was super professional and efficient.

Pretty sure this was handled through an agent. Would be better if that was explained more clearly.

Very easy to use

Super happy with this whole rental experience.

Really hassle-free.

Very satisfied