AUCKLAND AIRPORT CAR RENTAL REVIEWS

Super easy to find, it’s right inside the airport.

Return process was a bit slow.

The car was almost brand new and in great condition. Picking it up and dropping it off was super easy and fast!

Super satisfied with the whole experience.

Super convenient and hassle-free.

The staff were pretty slow, and sometimes they just weren’t at their desks so you couldn’t find anyone and had to wait. The first time picking up the car took over half an hour.

The car itself was fine, but it already had around 300,000 km on it, which is pretty high.

Brand‑new car with just over 4,000 km, ran perfectly the whole time.

Pretty nice car and really easy to drive.

The owner did a great job explaining all the driving tips and things to watch out for.

I was really happy with the whole experience. The front desk staff were super friendly and attentive. They gave me a brand‑new car with only 29 km on it, literally just picked up from the dealer, so it was spotless inside and out. After I returned the car, they even drove me to the airport, which was really thoughtful. If I come back again, I’ll definitely rent from this company.

Super satisfied with the whole experience.

Excellent.

I really like renting with Alamo. It’s a bit more expensive, but they don’t push any add‑ons, pickup and return are super straightforward, no car swapping hassle, and the cars are always in good condition!

Really good experience — the customer service and staff responded super quickly and actually solved my issues. I’d definitely rent here again next time.

Final rental was handled by Europcar and the cross-island car swap was smooth and hassle-free, really impressed.

The car was small but totally enough for us, and the price was great. Staff were all really friendly and helpful, so overall it was a very good experience.

Everything was great.

No pushy sales at all. I arrived outside their business hours and the Heartland hotel shuttle took me straight to the hotel, then picking up the car was super smooth.
The car itself was a bit old though, a 2010 model with over 200,000 km on it.

Overall pretty good, no real complaints.