TOP RENTAL, Auckland Airport Depot Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

TOP RENTAL - Auckland Airport Depot Information, Car Rental Instructions & Policies

Address

40 Ascot Rd, Mangere, Auckland 2022, New Zealand

Telephone

+64276682628

Pick-up Instructions

The TOP RENTAL - Auckland Airport Depot car rental location is located out of the airport

Please contact the staff to pick you up to TOP RENTAL - Auckland Airport Depot car rental when you arrived.

Call us on 0064 276682628 once ready for shuttle pick up between 9am - 6pm Monday to Sunday. $50 NZD after hours service will be charged from 18:01 to 20:00. For international airport: Please exit through Door 4, and follow 'Off-site shuttle transfer' sign to shuttle picking up point. Do NOT go inside of new transport hub building in front of door 4. For domestic airport: Please wait outside of door 8 (outside of Jetstar counter), shuttlebus will stop in front of you. Please note: Valid original physical driver license and English Translation (if driver license is non-English) are required for collecting your car. $1,000 NZD pre-authorization deposit will apply on driver’s valid credit card (Visa or Mastercard ONLY, NO debit card).

Drop-off Instructions

Please ensure that on the day of drop-off, you refuel the vehicle at the designated petrol station. The addresses for the petrol stations are: Waitomo Fuel Station at 33 Richard Pearse Drive, Māngere, Auckland, or Mobil Fuel Station at 747 Massey Road, Māngere, Auckland. After refueling, return the vehicle to our store located at 40 Ascot Road, Māngere, Auckland. Please keep the petrol receipt as failure to fully refuel will result in a $30 NZD service charge. Our staff will require 15-30 minutes to inspect the vehicle before sending you to the airport in a timely manner. We recommend allowing at least 3 hours before international flights and 2 hours before domestic flights for the return of the vehicle. Avoid parking the vehicle inside the airport to avoid additional charges. Our store operates from Monday to Sunday, 9:00 am to 6:00 pm local time. An after-hours service fee of $50 NZD will be applied for returns between 18:01 to 20:00. Thank you.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00	08:00 -20:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 100-1800	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Plesase note that Top Rentals not accept using Australian license P, including P1 (Red) + P2 (Green) and New Zealand restricted licence to pick up.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Not allowed:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

TOP RENTAL does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Auckland Airport

Railway Stations

3.2 mi from Middlemore

3.3 mi from Onehunga

3.3 mi from Otahuhu Train Station

Hotels

0.2 mi from Naumi Auckland Airport

4.9 mi from Allenby Park Hotel

8 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

6.8 mi from Mount Eden Domain

8.9 mi from Sky Tower

9.1 mi from Auckland Harbour Bridge

CHECK RATES

Map view of TOP RENTAL Store Location

coordinates: -36.972918172315 174.78325399577

Location Images

TOP RENTAL-Auckland Airport Depot-189978-store

The Rental Desk

TOP RENTAL-Auckland Airport Depot-189978-pickup_guide

Pickup Sign

Guest Reviews

Total points： 9.7 / 10 Excellent

Vehicle condition: 5.7
Vehicle cleanliness: 5.5
Spaciousness: 5.6
Counter staff: 6.0
Pick-up location: 5.4
Drop-off location: 5.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

D.Thurston Crow
Auckland
10 /10 Excellent
Reviewed: Friday, May 18, 2018
Like: Efficient, friendly, easy.
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J.Molnar
Auckland
9.8 /10 Excellent
Reviewed: Monday, June 4, 2018
Like: The staff were extremely friendly and accommodating. I'm very appreciative!
Dislike: I returned the vehicle after dark, and passed the drop-off point several times in the dark. I eventually had to call and he came out and signaled me, so then everything was fine.
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J.Frankham
Auckland
9 /10 Excellent
Reviewed: Wednesday, March 6, 2019
Excellent Car for Our Trip and Powerful for over 600kms
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Cezary
Auckland
9.7 /10 Excellent
Reviewed: Sunday, March 24, 2019
Top Rental pick up and drop of process was smooth and quick. Office was very efficient and friendly. We've had Nissan Tidda for week. Car was in good condition, very spacious and economical. I would highly recommend this Top Rental branch.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Wednesday, March 27, 2019
Glad I went with this small company. No charge for adding a second driver. The staff was extremely quick to respond to my emails and pick up and drop off was quick and simple. Prices were very reasonable and got really great personalized service you won't find with the larger rental companies. The car was relatively low mileage and good condition.
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Anonymous
Auckland
9.7 /10 Excellent
Reviewed: Tuesday, May 21, 2019
Great job, process was easy just how I like it
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R.Cook
Auckland
10 /10 Excellent
Reviewed: Monday, May 27, 2019
The service person was excellent. I was sorry I had no local currency left as he deserved a tip for his service. Tipping is rare and only for exceptional service in Australia.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, June 23, 2019
Genuinely pleasant experience renting from Top Cars in Auckland. No hard sell of any upgrades to insurance or extras. Instead got a pep talk on driving in New Zealand! Fully recommend
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Tuesday, June 25, 2019
Excellent staff, very helpful. Great car probably the best service and car I have hired in Nz.
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Y.Lu
Auckland
10 /10 Excellent
Reviewed: Saturday, July 13, 2019
Very good service! Nice trip.
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K.NEWLAND
Auckland
10 /10 Excellent
Reviewed: Tuesday, August 27, 2019
A complimentary upgrade was a bonus. Very professional courteous and friendly to deal with. Great prices and I would definitely recommend them
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Easy rental
Auckland
9.7 /10 Excellent
Reviewed: Wednesday, September 11, 2019
Easy rental, would book again
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F.Xie
Auckland
9.7 /10 Excellent
Reviewed: Sunday, September 15, 2019
Very clean car and conditions were expected. Great service from the Top Rental team.
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P.Stewart
Auckland
9.7 /10 Excellent
Reviewed: Monday, September 16, 2019
The staff were excellent honest and very reassuring. Car was an older model, which we asked for, but clean and in good nick and a great price. thank you TT. We will definitely use top rental next trip.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Tuesday, September 17, 2019
Very helpful and friendly staff
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Bob
Auckland
8.7 /10 Very good
Reviewed: Thursday, September 26, 2019
The car was better than expected given the cost. A slight smell in the car but overall it was clean. Very happy to use again.
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Nick Taylor
Auckland
7.7 /10 Good
Reviewed: Thursday, October 17, 2019
Only one person doing pickup and paperwork. Good price, car clean.
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H.Ma
Auckland
9.7 /10 Excellent
Reviewed: Thursday, October 17, 2019
Car was in good condition, staff friendly and helpful. Being picked up at the airport in the car bypassed the process of needing to transfer bags. The only hard part was looking for the car in the passenger pickup, not a van with signage.
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Wednesday, October 30, 2019
Awesome customer service. Easy process on pick up makes it fast to hire the vehicle and be on your way. Great fleet of vehicles. Will always use Top Rental when I hire in New Zealand.
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Jeanine Hepworth
Auckland
10 /10 Excellent
Reviewed: Saturday, November 2, 2019
Very accommodating staff, came in early so I could drop off the vehicle early to catch a flight. Fast and efficient drop off and pick up process. Excellent customer service!!
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l.crewther
Auckland
7.7 /10 Good
Reviewed: Wednesday, November 20, 2019
It did take a while to get our car as traffic was heavy. We did notice a strong cigarette smell especially in the back seat and as there were no other vehicles available we had to purchase a hanging deodorant to erase the smell.
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Thursday, November 28, 2019
Excellent service
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M.Dudley
Auckland
10 /10 Excellent
Reviewed: Saturday, November 30, 2019
Excellent value and service, would use again
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Tuesday, December 3, 2019
A great little crew offering good, inexpensive cars and friendly service.
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W.Critchfield
Auckland
9.7 /10 Excellent
Reviewed: Thursday, December 26, 2019
This is not a 24 hr pick up and drop off location but worked fine for us.
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Anonymous
Chiang Mai
9 /10 Excellent
Reviewed: Thursday, December 26, 2019
Smooth process and car was in good condition. Enjoyed our ride throughout our whole journey on North Island.
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H.Kwan
Auckland
10 /10 Excellent
Reviewed: Monday, December 30, 2019
The car is good and the staffs are very friendly and helpful. Good condition of the car and good price. Will come again.
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C.CHUNG
Auckland
9.3 /10 Excellent
Reviewed: Friday, January 3, 2020
Great car and service.
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K.Smith-Roberts
Auckland
8.7 /10 Very good
Reviewed: Sunday, January 5, 2020
The staff were very helpful and friendly. The only criticism was that the car entertainment system was in another language as it was an imported car. We were unable to play the radio or Bluetooth our phones to play music. GPS was also unusable. It was a lovely car in all other ways though.
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S.Reihana
Auckland
10 /10 Excellent
Reviewed: Friday, January 10, 2020
Amazing customer service. Received free upgrade
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C.Ikitule
Auckland
10 /10 Excellent
Reviewed: Friday, January 10, 2020
Awesome service and vehicles
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P.Vilardo
Auckland
10 /10 Excellent
Reviewed: Monday, January 13, 2020
The staff was so friendly and helpful I would definitely go with them again
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J.Shoubridge
Auckland
10 /10 Excellent
Reviewed: Thursday, January 16, 2020
The car was perfect, better than expected, easy pick up and drop of to the airport, we will definitely use again
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 21, 2020
Always great service by the Top Rental team. I was able to extend my rental without any issue. Very helpful staff. Definitely recommend TopRental for rentals in New Zealand.
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fifita1014@gmail.com
Auckland
8 /10 Very good
Reviewed: Friday, January 24, 2020
Very good job
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Saturday, February 22, 2020
Daman was really helpful. He made sure everything was great and dropped us off the airport in the same vehicle which reduced one extra loading of luggage. Great service.
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I.Vieira Lopes
Auckland
8.7 /10 Very good
Reviewed: Tuesday, February 25, 2020
I think you need better signage at the road front but otherwise great experience
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Anonymous
Auckland
9 /10 Excellent
Reviewed: Friday, April 3, 2020
Extended rental with no issues which was very helpful.
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J.Taka
Auckland
10 /10 Excellent
Reviewed: Tuesday, June 2, 2020
Very helpful service via phone and face to face. Was flexible in pick up and drop off, very clear with instructions on using the vehicle, and was keen to answer any queries we had. I will use Top Rental every time I look at a rental vehicle.
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S.Adams
Auckland
10 /10 Excellent
Reviewed: Thursday, June 4, 2020
Top rental had excellent service! Fei (tony) does an awesome job and provided top service. Car was immaculate and very good to drive. Definitely recommend top rental to anyone.
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Hayden
Auckland
10 /10 Excellent
Reviewed: Wednesday, June 24, 2020
Everything was fantastic. Great car. Excellent customer service. They even lent me some sunglasses for the journey as I forgot mine.
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A.McInnes
Auckland
8.3 /10 Very good
Reviewed: Tuesday, July 7, 2020
The staff was amazing. They really looked after me after my flight was 5 hours delayed.
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R.Landreth
Auckland
10 /10 Excellent
Reviewed: Thursday, July 30, 2020
Excellent service and we got an upgrade. Would highly recommend.
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R.Finlay
Auckland
10 /10 Excellent
Reviewed: Friday, July 31, 2020
Great services. Excellent customer service, Fei looked after us. 10/10 would recommend
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J.Hepworth
Auckland
10 /10 Excellent
Reviewed: Sunday, September 13, 2020
LOVE TOP RENTAL
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Tracy
Auckland
10 /10 Excellent
Reviewed: Saturday, October 10, 2020
Top Rental were first class. Easy and quick pick up and drop off at Auckland airport. Car was new and in excellent condition. Exceptional service.
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Aran Whelan Byrne
Auckland
10 /10 Excellent
Reviewed: Tuesday, October 27, 2020
Great rental car. Very new and clean. One of the best rental cars I have driven. Brilliant service as well by staff.
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B.Toia
Auckland
10 /10 Excellent
Reviewed: Thursday, December 24, 2020
Lovely staff. Car had some nice touches like a phone holder and car charger with double USB ports, which I usually have to bring myself. Would definitely hire again x
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Dom Hayden
Auckland
9.3 /10 Excellent
Reviewed: Wednesday, January 26, 2022
excellent customer service!
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C.Orman
Auckland
9.7 /10 Excellent
Reviewed: Friday, November 10, 2023
The staff is very accommodating, the car is excellent.
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D.TRUJILLO
Auckland
10 /10 Excellent
Reviewed: Tuesday, December 5, 2023
Great rental company- highly recommended. They were personable with excellent service. I can't think of a rental experience better than this.
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N.Sadykova
Auckland
10 /10 Excellent
Reviewed: Sunday, January 14, 2024
It's a lovely car, exactly what I was looking for and it even has a phone holder.
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Jim Walsh
Auckland
9 /10 Excellent
Reviewed: Sunday, March 3, 2024
The car was older than expected but ran well. Service was very good.
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D.Kennedy
Auckland
10 /10 Excellent
Reviewed: Saturday, March 9, 2024
Very easy to deal with with will use again
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A.Nicholson
Auckland
10 /10 Excellent
Reviewed: Monday, March 25, 2024
Top Rental were great to deal with. Prompt pickup, near new vehicle, easy dropoff and no pressure to buy unwanted insurance.
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Pamela Crofts
Auckland
10 /10 Excellent
Reviewed: Saturday, March 3, 2018
Satisfied
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Valentine Johnston(e)
Auckland
10 /10 Excellent
Reviewed: Monday, March 5, 2018
The staff member Fei was excellent! He gave me a lot of useful advice!
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Chasel Martha
Auckland
10 /10 Excellent
Reviewed: Tuesday, January 8, 2019
Good service attitude. Timely airport pick-up and drop-off. Easy communication during the vehicle exchange.
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Tracy Mary
Auckland
10 /10 Excellent
Reviewed: Thursday, March 22, 2018
Very quick and convenient, the return process was smooth without any hassle.
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Ed Geordie
Auckland
10 /10 Excellent
Reviewed: Monday, January 21, 2019
Highly recommended! Saves time and effort!
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Everley Burke
Auckland
10 /10 Excellent
Reviewed: Tuesday, August 28, 2018
Friendly attitude, smooth communication
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Mike Sally
Auckland
10 /10 Excellent
Reviewed: Wednesday, April 11, 2018
The service was excellent. They patiently explained the traffic rules to us. They also provided round-trip transfers, which is something the local companies don’t offer. The car was in great condition and very new. Overall, it’s a positive review.
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Adonis Stella
Auckland
10 /10 Excellent
Reviewed: Tuesday, May 22, 2018
The owner Fei personally came to pick me up, very warm and welcoming.
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Louis Barney
Auckland
10 /10 Excellent
Reviewed: Monday, December 10, 2018
The owner is very friendly!
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Noah Gus
Auckland
10 /10 Excellent
Reviewed: Friday, March 27, 2020
There will be someone to pick you up at the airport, making everything very convenient and smooth! Be safe with the right-hand drive!
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Bert Holt
Auckland
10 /10 Excellent
Reviewed: Friday, March 27, 2020
They picked us up right after our flight. The car they drove was the same one we rented. After completing the paperwork at the shop, we drove off without having to carry our luggage again.
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Myrna Monroe
Auckland
10 /10 Excellent
Reviewed: Friday, March 27, 2020
Good service!
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Ogden Gard(i)ner
Auckland
10 /10 Excellent
Reviewed: Thursday, February 13, 2020
Customer service was easy to contact, responses were timely and accurate, reception was warm, and the process was quick. Overall, it is a trustworthy company.
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Monroe Henley
Auckland
10 /10 Excellent
Reviewed: Saturday, February 8, 2020
Very satisfied. The pick-up and drop-off process was convenient, the shuttle service was quick, and the staff were very friendly.
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Miles Bell
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 27, 2019
The service was absolutely five stars. They contacted me several days in advance to inform me of all the necessary and important details about picking up the car. They were extremely patient in answering all my questions (even those unrelated to car rental). On the day of pickup, I arrived at the rental office a bit earlier than scheduled, and they immediately started the procedures without making me wait. They carefully explained the terms that renters usually overlook. Very attentive.
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Jared Swift
Auckland
10 /10 Excellent
Reviewed: Monday, January 15, 2024
Very good
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Stacey
Auckland
10 /10 Excellent
Reviewed: Friday, March 15, 2024
Very satisfied
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Lesley Chesterton
Auckland
10 /10 Excellent
Reviewed: Sunday, February 4, 2024
This is a new car rental company with only one staff member. There was a slight delay during pick-up and drop-off due to some minor issues, but the service was still very good. There were few formalities for picking up the car and almost nothing to fill out, so I got the car quickly. The car's condition was good with just over 40,000 kilometers on it, and it was fuel-efficient, consuming slightly over 4 liters per 100 kilometers.
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Boris Robert
Auckland
10 /10 Excellent
Reviewed: Tuesday, February 20, 2024
Very satisfied. The service felt like family.
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Belinda Alsop(p)
Auckland
10 /10 Excellent
Reviewed: Sunday, May 19, 2024
Excellent service
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Muriel Aldington
Auckland
10 /10 Excellent
Reviewed: Friday, April 19, 2024
Communication was smooth, the attitude was great, and they were very responsible.
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L.Cid
Auckland
10 /10 Excellent
Reviewed: Wednesday, November 6, 2024
Topnotch easy communication. Very helpful and friendly staff.
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K.Martin
Auckland
10 /10 Excellent
Reviewed: Saturday, March 1, 2025
Car meet our expectations and Top Rental Consultant was friendly, helpful and professional . Would recommend TOP RENTAL
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Pamela Douglas(s)
Auckland
10 /10 Excellent
Reviewed: Sunday, September 29, 2024
They picked us up from the airport and dropped us off there at the end. The car inspection process was quick. They even helped us recommend travel plans. A very nice car rental experience! The owner was very enthusiastic. It was a pleasant experience! Thank you!
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Erica Grant
Auckland
10 /10 Excellent
Reviewed: Tuesday, October 1, 2024
The service was excellent, and the store owner was very friendly.
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Odelia Lucius
Auckland
10 /10 Excellent
Reviewed: Wednesday, September 18, 2024
Excellent
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Renee Adolph
Auckland
10 /10 Excellent
Reviewed: Tuesday, February 18, 2025
Very satisfied.
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Everley Burke
Auckland
8 /10 Very good
Reviewed: Wednesday, February 26, 2025
Pretty good, the service attitude was friendly.
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Armand Church
Auckland
10 /10 Excellent
Reviewed: Sunday, March 9, 2025
Very polite and also shared some tips on local driving considerations.
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Astrid Owen
Auckland
10 /10 Excellent
Reviewed: Saturday, April 19, 2025
The owner is friendly, and the pick-up and drop-off procedures are very quick.
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Novia Wodehous
Auckland
10 /10 Excellent
Reviewed: Friday, May 9, 2025
Very satisfied
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Sabina Michael
Auckland
10 /10 Excellent
Reviewed: Tuesday, June 3, 2025
Excellent, highly recommended!
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Henry Reed
Auckland
10 /10 Excellent
Reviewed: Saturday, June 7, 2025
During my trip to two countries in the Southern Hemisphere, this rental company provided the best service by far!
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Joshua George
Auckland
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Excellent service.
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JEQEEQ
Auckland
10 /10 Excellent
Reviewed: Wednesday, October 1, 2025
Great cars at very good prices. Shuttle transport arrives at the airport pick-up area within minutes once Top Rental has been contacted to notify arrival. Staff are the best!
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Arno Harriman
Auckland
10 /10 Excellent
Reviewed: Sunday, October 19, 2025
The staff was very enthusiastic, explaining all the details and precautions on the way to pick up the car, just like introducing their own child. The service was excellent!
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Len Carter
Auckland
10 /10 Excellent
Reviewed: Tuesday, October 21, 2025
Satisfied
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, January 4, 2026
The owner did a great job explaining all the driving tips and things to watch out for.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Sunday, March 29, 2026
Everything went super smoothly—the car was really new and in great condition.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Wednesday, April 29, 2026
The owner was incredibly nice. We were staying at a hotel near the airport and he came to pick us up in the morning and drive us to the rental yard. The funny thing is, the yard is actually right next to the hotel, but since it was our first time driving in New Zealand, he very thoughtfully took a longer route just to help us get used to local driving. He talked us through the road rules along the way and actually took us through all the key situations: left turns, overtaking, right turns, roundabouts, who has right of way in different scenarios, and what to watch out for when driving on the right-hand side of the car. It was incredibly helpful for a first-time right-hand drive. The whole experience was the complete opposite of the more rigid, procedural service we had when renting on the South Island. Absolutely a five-star recommendation!!!!!
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