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Alamo, Auckland International Airport Car Rental

Alamo 2000+ ratings, 13 reviews

Auckland, Auckland Region, New Zealand

9.2 / 10 Excellent

Alamo - Auckland International Airport Information, Car Rental Instructions & Policies

Address

TRANSPORT HUB TOM PEARCE DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022, NZ

Telephone

+6498703330

Pick-up Instructions

The Alamo - Auckland International Airport car rental location is in terminal

You can walk to the counter of Alamo - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

Drop-off Instructions

Domestic Airport: Return car park locaeted opposite to the terminal, entran at Fred Ladd Way. Google map link:https://maps.app.goo.gl/B4YPktsnUbcDCHB69 International Airport: Return car park at Tom Pearce Dr, near Pullman Hotel. Google map link: https://maps.app.goo.gl/qaK6G4gJBA8AQ85x5

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59
00:00 -01:30
05:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Ferry crossings are allowed. Cross-border travel must be declared to the branch 3+ days in advance; unauthorized travel breaches the contract and incurs penalties. Travel to restricted NZ areas (e.g., Ball Hutt Rd, Skippers Rd, Ninety Mile Beach, Te Paki Stream Bed, Macetown Rd, coast road to Russell, or unformed/gravel roads) voids cover and increases liability.

Ferry Transportation: Allowed

Alamo allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4500 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Toyota Rav4 Hybrid,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 4130 for Renault Duster-4wd,

NZD 5500 for Volvo Xc60,Toyota Fortuner-4wd,Fiat Toro,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 6500 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Theft Insurance Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4500 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Toyota Rav4 Hybrid,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 4130 for Renault Duster-4wd,

NZD 5500 for Volvo Xc60,Toyota Fortuner-4wd,Fiat Toro,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 6500 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Third Party Liability Insurance Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 0 for other car models.

NZD 0 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 0 for Renault Duster-4wd,

NZD 0 for Volvo Xc60,Toyota Fortuner-4wd,Fiat Toro,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 0 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 0 for Toyota Rav4 Hybrid,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 mi from Auckland Airport

Railway Stations

11 mi from Britomart Train Station

Hotels

2.2 mi from Naumi Auckland Airport

5.1 mi from Allenby Park Hotel

10.1 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

8.9 mi from Mount Eden Domain

11 mi from Sky Tower

11.2 mi from Auckland Harbour Bridge

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -37.00334 174.78519

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.2 / 10 Excellent

  • Vehicle condition: 2.8
  • Vehicle cleanliness: 2.8
  • Spaciousness: 2.8
  • Counter staff: 2.7
  • Pick-up location: 1.8
  • Drop-off location: 2.1
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins

  • B.McFaul

    Auckland

    8.7 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    The car was brilliant and close to brand new.
    Read More >

  • L.BROWN

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    All was reallygood!
    Read More >

  • Adarsh Mehta

    Auckland

    9 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)
    Read More >

  • A.Jackson

    Auckland

    8 /10 Very good

    Reviewed: Wednesday, February 4, 2026

    Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.
    Read More >

  • Dorothy Hansom

    Auckland

    4 /10 Average

    Reviewed: Wednesday, February 4, 2026

    Read More >

  • Pandora Harte

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Great service without any additional sales pitches. The car was in very good condition with over 10,000 kilometers on it.
    Read More >

  • Arlen Tracy

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Excellent! They upgraded the vehicle for free, and the car was very new with just over ten thousand kilometers.
    Read More >

  • Andrew Robinson

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    The car pick-up process was smooth. I bought full insurance directly at the store, and the car was in good condition.
    Read More >

  • Steven Bush

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Excellent service! When booking, it mentioned a 2019 model, and I was worried it might have high mileage. But at the store, they gave me an almost new car with only 4800 kilometers.
    Read More >

  • Bert Holt

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Excellent service, the staff were very nice and did not try to upsell insurance at all.
    Read More >

  • Frederica Anne

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Satisfied.
    Read More >

  • Nathan Thomson

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Picking up and returning the car was very convenient with no waiting required.
    Read More >

  • Barret Sander

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Very satisfied, fast pickup and return process.
    Read More >

  • Herbert Ted

    Auckland

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Very satisfied.
    Read More >

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What's the address of the rental location?

TRANSPORT HUB TOM PEARCE DRIVE, AUCKLAND AIRPORT, AUCKLAND, 2022, NZ

What is the Telephone Number?

+6498703330

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Auckland International Airport car rental location is in terminal

You can walk to the counter of Alamo - Auckland International Airport car rental.

Auckland Airport International Terminal Arrivals: 1. Once you clear customs and exit into the arrivals area. 2. Make your way-out to Door 8, cross the pedestrian crossing and follow the ‘Car Rentals’ sign to the Enterprise Rent-a-Car, Alamo, and National Car rental office in the AKL Airport Transport Hub. Domestic Terminal Arrivals: 1. After retrieving your luggage, exit through Door Number 4, located adjacent to the food court. 2. Cross the domestic terminal forecourt to reach the multi-level carpark building directly opposite. 3. Once inside the carpark, descend to the ground floor. 4. Look for Enterprise, Alamo, and National Car Rental office, which you'll find situated on the far left side of the building. If at any point you have trouble locating us, please don't hesitate to call +64 9 870 3330 for assistance.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Domestic Airport: Return car park locaeted opposite to the terminal, entran at Fred Ladd Way. Google map link:https://maps.app.goo.gl/B4YPktsnUbcDCHB69 International Airport: Return car park at Tom Pearce Dr, near Pullman Hotel. Google map link: https://maps.app.goo.gl/qaK6G4gJBA8AQ85x5

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.1 mi from Auckland Airport

  • Railway Stations

    11 mi from Britomart Train Station

  • Hotels

    2.2 mi from Naumi Auckland Airport

    5.1 mi from Allenby Park Hotel

    10.1 mi from Waldorf St Martins Apartments Hotel

  • Other Landmarks

    8.9 mi from Mount Eden Domain

    11 mi from Sky Tower

    11.2 mi from Auckland Harbour Bridge

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