Autounion, Auckland Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Autounion - Auckland Airport Information, Car Rental Instructions & Policies

Address

Montgomerie road mangere 104 2022, New Zealand

Telephone

+6499490944 / +64210714671

Pick-up Instructions

The Autounion - Auckland Airport car rental location is located out of the airport

For International arrivals: Exit the main terminal and make your way to the 'Off-Site Shuttle Transfer' where the shuttle marked 'AutoUnion' will collect you. The walk is approximately 5-10 minutes. Please call on 0064 99490944 to arrange pickup. Please use Free Telephone at the Airport help desk if you are not able to use your phone. For Domestic arrivals: shuttle area is just outside door 8 of Jet Star Terminal. You may also come directly to our office to pick up the car. Autounion office : 104 Montgomerie Road, Māngere, Auckland 2022

Drop-off Instructions

The office is located at: 104 Montgomerie Road, Māngere, Auckland 2022, New Zealand Which is the same location as pick up. You may also search for "Autounion Auckland Airport" on Google Maps. Shuttle bus is available during office hours. Drop offs are available 24/7.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Ford Focus Auto, Hybrid Volkswagen Taigo Toyota Rav4 Or Similar Proton X70 Or Similar Kia Rio Hb Ford Fiesta Compact Or Larger Chevrolet Tahoe Hyundai Tucson Volkswagen T-cross Nissan Kicks (automatico) O Similar Chevrolet Beat Hb Genesis G70 Or Similar Toyota Corolla Touring Toyota Fortuner Toyota Highlander Show more > Ford Focus Auto, Hybrid Volkswagen Taigo Toyota Rav4 Or Similar Proton X70 Or Similar Kia Rio Hb Ford Fiesta Compact Or Larger Chevrolet Tahoe Hyundai Tucson Volkswagen T-cross Nissan Kicks (automatico) O Similar Chevrolet Beat Hb Genesis G70 Or Similar Toyota Corolla Touring Toyota Fortuner Toyota Highlander Nissan Qashqai Toyota Proace Verso Pack up ^	NZD 1000	30-60
Ford Transit Mercedes V Class Audi Q3 Mercedes V Class Pack up ^	NZD 2000	30-60
Other car models Pack up ^	NZD 1000-2000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

DinersClub,JCB,Discover,UnionPay are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Not allowed:

Towards any New Zealand islands, taking rental cars crossing border is not allowed.

Ferry Transportation: Not Allowed

Autounion does not allow to bring the rental vehicle to ferry. You will drop off your car at one port and collect another after crossing to the other island. A minimum of 3 days consecutive rental required in each island (If the minimum length of rental requirement is not met, then the rental will be charged as two separate hires.).

Excess

Collision Damage Waiver Excess differs by car model:

NZD 6000 for other car models.

NZD 6000 for Ford Focus Auto, Hybrid,Volkswagen Taigo,Toyota Rav4 Or Similar,Proton X70 Or Similar,Kia Rio Hb,Ford Fiesta,Compact Or Larger,Chevrolet Tahoe,Ford Transit,Mercedes V Class,Hyundai Tucson,Volkswagen T-cross,Nissan Kicks (automatico) O Similar,Audi Q3,Chevrolet Beat Hb,Genesis G70 Or Similar,Mercedes V Class,Toyota Corolla Touring,Toyota Fortuner,Toyota Highlander,Nissan Qashqai,Toyota Proace Verso,

Third Party Liability Insurance Excess differs by car model:

NZD 0 for other car models.

NZD 0 for Ford Focus Auto, Hybrid,Volkswagen Taigo,Toyota Rav4 Or Similar,Proton X70 Or Similar,Kia Rio Hb,Ford Fiesta,Compact Or Larger,Chevrolet Tahoe,Ford Transit,Mercedes V Class,Hyundai Tucson,Volkswagen T-cross,Nissan Kicks (automatico) O Similar,Audi Q3,Chevrolet Beat Hb,Genesis G70 Or Similar,Mercedes V Class,Toyota Corolla Touring,Toyota Fortuner,Toyota Highlander,Nissan Qashqai,Toyota Proace Verso,

Theft Insurance Excess differs by car model:

NZD 6000 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.7 mi from Auckland Airport

Railway Stations

3.7 mi from Middlemore

3.8 mi from Onehunga

3.9 mi from Otahuhu Train Station

Hotels

0.8 mi from Naumi Auckland Airport

5.3 mi from Allenby Park Hotel

8.5 mi from Waldorf St Martins Apartments Hotel

Other Landmarks

7.2 mi from Mount Eden Domain

9.3 mi from Sky Tower

9.5 mi from Auckland Harbour Bridge

CHECK RATES

Map view of Autounion Store Location

coordinates: -36.979998279474 174.77586116071

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 2.4
Vehicle cleanliness: 0.4
Spaciousness: 0.2
Counter staff: 3.2
Pick-up location: 0.2
Drop-off location: 0.4
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Rob W
Auckland
8.7 /10 Very good
Reviewed: Monday, August 8, 2022
Yes recieved the correct car i requested
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Dawn Meredith
Auckland
6 /10 Average
Reviewed: Saturday, June 15, 2024
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Dorothy Hansom
Auckland
10 /10 Excellent
Reviewed: Friday, June 7, 2024
Great experience, very honest. I didn't inspect the car at pickup, and at return they found a crack in the glass. I was a bit nervous since I didn't buy extra insurance, but the staff who handled my rental quickly clarified that it was caused by the previous renter and assured me it wasn't my fault. This shows the company is very trustworthy. Kudos!
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Hale Benson
Auckland
8 /10 Very good
Reviewed: Monday, February 12, 2024
Overall satisfied, but some staff members need to improve their service quality.
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Cleveland Daisy
Auckland
6 /10 Average
Reviewed: Friday, May 10, 2024
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Candice Newman
Auckland
10 /10 Excellent
Reviewed: Sunday, May 5, 2024
Extremely satisfied
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Jesse Lamb
Auckland
6 /10 Average
Reviewed: Wednesday, April 17, 2024
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Kama Boswell
Auckland
2 /10 Poor
Reviewed: Tuesday, April 16, 2024
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Belle Lynch
Auckland
10 /10 Excellent
Reviewed: Friday, April 5, 2024
Good service.
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Valerie Stilwell
Auckland
6 /10 Average
Reviewed: Tuesday, April 2, 2024
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L.ZHANG
Auckland
10 /10 Excellent
Reviewed: Tuesday, November 19, 2024
I am happy for your service
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Nathan
Auckland
8 /10 Very good
Reviewed: Wednesday, December 11, 2024
Awesome staff and procedures. Just the car performance wasn't great
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Emily S.
Auckland
9 /10 Excellent
Reviewed: Sunday, December 22, 2024
The staff were all great and moved as quickly as they could. When I missed the cut off for the pick up shuttle I went directly to Autounion the next morning as soon as they opened. It was busy with people picking up and dropping off but the process of getting the car was smooth. There was an issue with the check engine light coming on but it's a known issue so they told me not to worry about it. Overall it was a smooth process and I would rent with them again.
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A.Scripps
Auckland
4 /10 Average
Reviewed: Friday, January 24, 2025
The booking was convoluted, and set up in such as way to provide conflicting information. I had to spend an extra $100 on the car hire that I shouldn’t have if the advertised policy was followed.
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Alan
Auckland
7 /10 Good
Reviewed: Tuesday, January 28, 2025
Cars are old and worn out...mine was a hybrid with 200,000 km on it...no wonder the battery was useless
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Geraldine Evan
Auckland
10 /10 Excellent
Reviewed: Thursday, August 8, 2024
Excellent
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Boris Robert
Auckland
4 /10 Average
Reviewed: Wednesday, September 18, 2024
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Ryan Malan
Auckland
10 /10 Excellent
Reviewed: Sunday, October 6, 2024
The rental company is operated by Indians. The cars are relatively old, but their performance is acceptable.
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G.Ferguson
Auckland
8 /10 Very good
Reviewed: Thursday, March 27, 2025
The car was adequate had some bumps and scraps on the back fender, no cruise control on the model I pick up, how the hybrid was good on fuel for the expense fuel prices in NZ
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Blake Morton
Auckland
8 /10 Very good
Reviewed: Wednesday, March 12, 2025
The service was decent, but the car was too old and lacked power. However, it was very fuel-efficient. Various warning lights kept flashing during the trip, and it was impossible to reach the rental company after their closing hours. QEEQ provided great service and quickly helped us get in touch. The rental company responded saying there's no issue and not to worry about the warning lights; just keep driving as usual. Anyway, we managed to drive for three days, covering nearly 1000 kilometers, and refueled twice, costing about 200 dollars.
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G.Lee
Auckland
9 /10 Excellent
Reviewed: Thursday, April 3, 2025
Car was fine. Staff member at checkin was distracted by a personal issue so process was not as smooth as it might have been.
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Kimberley Howell(s)
Auckland
8 /10 Very good
Reviewed: Thursday, October 9, 2025
The service was quite good.
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Anonymous
Auckland
10 /10 Excellent
Reviewed: Thursday, April 2, 2026
Really great rental company – staff were super friendly and there were no hidden charges at all.
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