The procedures were relatively simple, and the staff didn't ask too many questions. They just briefly checked the insurance document before handing over the car. However, the car model was different from what was reserved. Auckland Avis seems to have quite a few Hyundai vehicles.
First time user. Was initially skeptical, as booked price was considerably lower than others. However, research online calmed my nervousness about QEEQ--lots of positive reviews. And the entire process could not have been smoother. A satisfied customer!
Initially, we were given an MG, but the trunk was too small to fit four suitcases. After discussing with the company, they offered us a new hybrid Toyota RAV4 since there were no X-Trail cars available. It had only 13,000 kilometers on it and was in excellent condition, very fuel-efficient with an overall consumption of about 5.8 liters per 100 kilometers. The return process was very simple, just handed over the keys after parking, and they didn't even inspect the car. However, they sent me a final invoice and I had to pay a little extra, which was the first time I encountered this. Since the amount was small and they didn't charge for the additional driver, I didn't pursue it further.
Initially, we were given an MG, but its trunk was too small to fit 4 suitcases. After negotiating, since there was no X-Trail available, we received a new Toyota RAV4, which was a hybrid. The car had a mileage of 13,000 km, was in great condition, and was fuel-efficient, consuming about 5.8 liters per 100 km. The return process was very simple; we just handed over the keys, and they didn’t even check the car’s condition. However, they sent me a final invoice and charged a small additional fee, which was the first time this had happened. Since the amount was small and there was no extra charge for an additional driver, I didn’t pursue it further.
Extremely satisfied. Initially, I didn't have a Visa card and was about to cancel the booking for a refund, but later adding a second driver resolved the issue.
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