My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.
The service is decent. You can pick up the car directly when you arrive, but it's not at the airport—you need to take another ride to another location, which is a bit inconvenient. The vehicle is relatively old and consumes a lot of fuel.
I rented a Previa and was upgraded to an Alphard for free. I was delayed a bit while picking up luggage at the airport, but the staff waited patiently for a long time. The pickup procedure was fairly simple, and the car came with a full tank. Overall, very satisfied.
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N.Morris
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