EZU, Queenstown Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Nissan Tiida
Compact
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Yaris
Economy
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Aqua
Economy
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Mazda Demio
Economy
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Toyota Vitz
Economy
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
Nissan March
Economy
US$26.00/day
Rent a car
- Collision Damage Waiver & TP
- Toyota Corolla Hatchback
  US$26.00/day
- Honda Accord
  US$49.00/day
- Toyota Mark X
  US$49.00/day
Show other 35
Fold up
- Ezu Queenstown Airport(ZQN) Nissan Teana Rental
  US$49.00/day
- Ezu Queenstown Airport(ZQN) Nissan Altima Rental
  US$49.00/day
- Ezu Queenstown Airport(ZQN) Toyota Camry Rental
  US$49.00/day
- Ezu Queenstown Airport(ZQN) Toyota RAV4 Rental
  US$86.00/day
- Ezu Queenstown Airport(ZQN) Mitsubishi Outlander Rental
  US$86.00/day
- Ezu Queenstown Airport(ZQN) Mitsubishi ASX Rental
  US$86.00/day
- Ezu Queenstown Airport(ZQN) Nissan X-Trail Rental
  US$86.00/day

EZU - Queenstown Airport Information, Car Rental Instructions & Policies

Address

ezu car rental, 7 Sutherland Lane, Frankton, Queenstown 9300 newzealand

Telephone

+64212863456

Pick-up Instructions

The EZU - Queenstown Airport car rental location is in the airport and pickup outside

1. Upon collecting your luggage at Queenstown Airport, follow the airport signs directing you to Transfer/Locker area. After exiting the Departure Gate, walk straight ahead for 20 meters to the corner on your right. You will see green signs indicating "Transfers." Please call us at +64 21 199 3456 from this location, and our shuttle will arrive within 15 minutes. Look out for our white Mini Bus with the EZU CAR RENTAL logo on the windows. 2. If you have already exited from the Arrival Gate, please do not cross the Pedestrian. Proceed straight to the Departure Gate and look for Transfer signs. After-hour(out side 8:00-18:00) Service:（Services are provided by tripartite companies） Please kindly finish online check-in so that counter staffs can help you process pick-up quickly.https://web.rentalcarmanager.com/Workflow/WorkflowAuth?workflowcode=kiosk&key=TnpFWlVjYXJSZW50YWwzOTZ8UkNNU3VwcG9ydHxMRWEwN0dDMQ%3d%3d

Drop-off Instructions

Please drop the car off at our branch at the address above. The staff will gladly take you to the airport terminal during business hours.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	NZD 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

DinersClub,JCB,Discover,AMEX,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.

The car rental company only allows rental period over 10 days to cross the border. Cross-island access free of charge, but the customer is responsible for the ferry ticket and fee.

Ferry Transportation: Allowed

EZU allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Third Party Liability Insurance Excess:

NZD 6500

Collision Damage Waiver Excess:

NZD 6500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Queenstown Airport

Hotels

1.6 mi from DoubleTree by Hilton Queenstown

3.4 mi from Oaks Shores

3.9 mi from Oaks Club Resort

Other Landmarks

4.4 mi from Shotover River

CHECK RATES

Map view of EZU Store Location

coordinates: -45.0141695 168.7528483

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 2.3
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 2.4
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Dana Haywood
Queenstown
2 /10 Poor
Reviewed: Tuesday, August 29, 2023
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Pearl Sailsbury
Queenstown
10 /10 Excellent
Reviewed: Wednesday, July 26, 2023
Overall very good, no unnecessary hassle, and they remind you of important things. If you have any issues, they respond promptly to phone calls.
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Gene Albert
Queenstown
8 /10 Very good
Reviewed: Saturday, June 15, 2024
The service attitude is excellent.
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Esther Katte
Queenstown
2 /10 Poor
Reviewed: Tuesday, June 18, 2024
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Simon Gibson
Queenstown
10 /10 Excellent
Reviewed: Friday, March 15, 2024
Very satisfied
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Marcia McCarthy
Queenstown
6 /10 Average
Reviewed: Wednesday, January 31, 2024
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Robert Field
Queenstown
10 /10 Excellent
Reviewed: Wednesday, June 5, 2024
After grabbing our luggage and calling, a car arrived to pick us up. It was very convenient, and the rental office is close to the airport.
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Darren Whit
Queenstown
10 /10 Excellent
Reviewed: Wednesday, May 29, 2024
Very satisfied
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Betsy Butler
Queenstown
10 /10 Excellent
Reviewed: Wednesday, May 29, 2024
Very satisfied
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Julie Maltz
Queenstown
10 /10 Excellent
Reviewed: Monday, April 8, 2024
Excellent
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Monday, October 14, 2024
I didn't have to wait long for the hire car. The process was very quick, less than 10 mins and all staff were extremely helpful.
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Anonymous
Queenstown
7 /10 Good
Reviewed: Thursday, October 31, 2024
All good. They encouraged us to take photos of the vehicle which we did, and it is ESSENTIAL to have them when you return to prove minor dents were already on car.
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Anonymous
Queenstown
9 /10 Excellent
Reviewed: Thursday, November 14, 2024
I thought the car was great value for money. Friendly staff and relatively painless process
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CB
Queenstown
3 /10 Poor
Reviewed: Monday, February 24, 2025
This would have to be the worst car rental experience that I have ever experienced having rented cars in most continents. I will recommend everyone NOT renting from EZU. Firstly, it took well over 30 mins for the van to pick us up from the airport. Then the car given to us was over 10 years old and had over 210k kms on the clock. We picked the car up at night. Inside the car was a mess and I didn’t even want to sit in the car as it was filthy with 10 years of grime on the inside.. The rental form had that there were no defects on the car and given that we couldn’t see at night we looked the next morning. It would be lucky if any panels of the car weren’t scratched. We could barely get the car over 80 kms per hour and the car would then start to shake making the car very unsafe. We called the office to complain about these things and never got a return phone call. Having rented a lot of cars over the world, I am sorry to say that this is by far the worst experience that I have ever had. The only positive comment is that your team didn’t try and claim damage insurance on the car when I returned.
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Pamela Crofts
Queenstown
10 /10 Excellent
Reviewed: Thursday, August 22, 2024
Picked up the car in Queenstown, everything went smoothly. Paid a 1000 NZD deposit.
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Elva Nathaniei
Queenstown
10 /10 Excellent
Reviewed: Thursday, September 12, 2024
Airport pick-up and drop-off were very convenient, the car was in great condition, and everything went smoothly. It was a very pleasant self-driving experience.
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Tom Cotton
Queenstown
2 /10 Poor
Reviewed: Sunday, September 22, 2024
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Lucy Sweet
Queenstown
10 /10 Excellent
Reviewed: Tuesday, September 24, 2024
The entire process from booking to car pickup was smooth, the staff were friendly and provided detailed instructions. An excellent car rental experience.
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Annabelle Robeson
Queenstown
10 /10 Excellent
Reviewed: Sunday, September 29, 2024
After arriving at the airport, I called EZU, and they quickly sent a car to pick us up. The staff at the store were very friendly and patiently answered some of my questions. The return process was also very quick, taking only a few minutes, and the staff even drove us to the airport.
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Eugene Priestley
Queenstown
10 /10 Excellent
Reviewed: Monday, September 30, 2024
The service attitude was great, and the waiting time wasn't long.
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Arlen Tracy
Queenstown
10 /10 Excellent
Reviewed: Monday, October 14, 2024
Satisfied
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Evan Morley
Queenstown
8 /10 Very good
Reviewed: Thursday, November 14, 2024
The car was in old condition.
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Audrey Salome
Queenstown
10 /10 Excellent
Reviewed: Monday, October 14, 2024
Overall, very satisfied. The car was very new, the staff were very patient, and they answered all questions honestly! Also, both pick-up and drop-off were very efficient.
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Francis Lincoln
Queenstown
10 /10 Excellent
Reviewed: Monday, October 14, 2024
Very satisfied.
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Jim Blake
Queenstown
10 /10 Excellent
Reviewed: Sunday, December 1, 2024
Very satisfied
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Coral Edward
Queenstown
10 /10 Excellent
Reviewed: Tuesday, December 10, 2024
Very satisfied
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Bblythe Brooke
Queenstown
10 /10 Excellent
Reviewed: Wednesday, December 11, 2024
Excellent service.
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Winni Veblen
Queenstown
10 /10 Excellent
Reviewed: Thursday, December 12, 2024
I am very satisfied. After comparing multiple companies, I chose EZU. The price and service both met my expectations. The car was in great condition and highly recommended.
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Claude Kipling
Queenstown
10 /10 Excellent
Reviewed: Thursday, January 9, 2025
Excellent service, the car rental process was convenient, and the vehicle was very good and comfortable.
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Hilda Freeman
Queenstown
10 /10 Excellent
Reviewed: Saturday, February 1, 2025
Very satisfied
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Alvin Dolly
Queenstown
10 /10 Excellent
Reviewed: Wednesday, March 12, 2025
Acceptable
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Lynn Surrey
Queenstown
10 /10 Excellent
Reviewed: Tuesday, February 11, 2025
Returned and rented a car at the same store, the process was extremely simple.
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Sandra Edison
Queenstown
2 /10 Poor
Reviewed: Wednesday, April 2, 2025
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Betty Roosevelt
Queenstown
10 /10 Excellent
Reviewed: Friday, May 9, 2025
Professional service and high efficiency
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Ronald Augustus
Queenstown
10 /10 Excellent
Reviewed: Tuesday, June 10, 2025
Very satisfied!
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Harry Dorothy
Queenstown
6 /10 Average
Reviewed: Friday, August 15, 2025
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, October 24, 2025
Actually, I chose EZU kind of last-minute, but the car was fuel-efficient and easy to drive, That kind of smooth experience is rare these days. The car looked brand new and ran smoothly the whole time. The staff offered to help with my bags. I was genuinely impressed. Thanks, EZU!
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, October 24, 2025
I was just looking for a quick rental, and I got a free upgrade, which was a nice surprise. The car was easy to connect to my phone. The car was perfect for our family trip to sum up That kind of smooth experience is rare these days. I left feeling like a valued customer. I'll be back for sure.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, October 24, 2025
Actually, I chose EZU kind of last-minute, but Booking with EZU was a last-minute decision, but the process was much faster than I expected, the car was exactly as described on the website, I appreciated the flexibility they offered. I was pleased with the overall experience. The car was very fuel efficient. I enjoyed the trip thanks to the reliable car. I felt like I got more than I paid for. Would definitely rent again.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, October 24, 2025
I'm really glad I went with EZU Car Rental because I was hoping for a smooth process, and the return process was fast and simple, the drop-off was right next to the airport which I was impressed by the professionalism. The return process was contactless and quick. See you next time!
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Wednesday, December 10, 2025
I needed a car for a weekend trip, so I was traveling solo, and booking only took a minute and the instructions were clear, I felt like a VIP customer. The car was comfortable for a long drive. The car had a great sound system. I was grateful for the helpful staff. Best rental experience ever.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Wednesday, December 10, 2025
I wasn't sure what to expect, but Booking with EZU was a last-minute decision, but the car I got was clean, modern, and comfortable to drive. The car was great for sightseeing. The car looked brand new and ran smoothly the whole time overall I left feeling like a valued customer. EZU is my go-to rental company now.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Wednesday, December 10, 2025
I was pleasantly surprised by the whole process, the return process was fast and simple, the car was fuel-efficient and easy to drive. The car was ready even though I arrived early because I enjoyed the trip thanks to the reliable car. EZU is my go-to rental company now.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Wednesday, December 10, 2025
I was drawn to EZU by their positive reviews, and I found the entire rental process surprisingly smooth in summary Everything worked out even better than I hoped. They even helped with some local tips, which was a nice bonus. The staff provided a child seat as requested. Thank you for the great service.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Friday, December 12, 2025
Really appreciate it, thank you so much.
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Anonymous
Queenstown
10 /10 Excellent
Reviewed: Tuesday, May 19, 2026
Both pick-up and drop-off went really smoothly, and the staff were all very friendly and helpful.
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