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Alamo, Queenstown Airport Car Rental

Alamo 800+ ratings, 7 reviews

Queenstown, Otago, New Zealand

9.1 / 10 Excellent

Alamo - Queenstown Airport Information, Car Rental Instructions & Policies

Address

SIR HENRY WIGLEY DRIVE, QUEENSTOWN, 9349, NZ

Telephone

+6498703330

Pick-up Instructions

The Alamo - Queenstown Airport car rental location is in terminal

You can walk to the counter of Alamo - Queenstown Airport car rental.

Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the Arrivals hall of the Queenstown Airport Terminal opposite to luggage belt 1.

Drop-off Instructions

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:30 -22:00
07:30 -22:00
07:30 -22:00
07:30 -22:00
07:30 -22:00
07:30 -22:00
07:30 -22:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Ferry crossings are allowed. Cross-border travel must be declared to the branch 3+ days in advance; unauthorized travel breaches the contract and incurs penalties. Travel to restricted NZ areas (e.g., Ball Hutt Rd, Skippers Rd, Ninety Mile Beach, Te Paki Stream Bed, Macetown Rd, coast road to Russell, or unformed/gravel roads) voids cover and increases liability.

Ferry Transportation: Allowed

Alamo allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4500 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Toyota Rav4 Hybrid,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 4130 for Renault Duster-4wd,

NZD 5500 for Volvo Xc60,Toyota Fortuner-4wd,Nissan Frontier,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 6500 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Theft Insurance Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 4600-5750 for other car models.

NZD 4500 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Toyota Rav4 Hybrid,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 4130 for Renault Duster-4wd,

NZD 5500 for Volvo Xc60,Toyota Fortuner-4wd,Nissan Frontier,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 6500 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 5500 for Toyota Rav4 Hybrid,

Third Party Liability Insurance Excess differs by car model:

NZD 4600 for Opel Astra Automatic Or Similar,Kia Picanto,Cheverolet Malibu,Renault Captur,Kia Picanto, Manual, Or Similar,

NZD 5750 for Ford Fiesta,Bmw Serie 3,Volvo Xc60,Passat,Peugeot 3008,Mercedes E Class,Kia Carnival,

NZD 0 for other car models.

NZD 0 for Opel Astra Automatic Or Similar,Hyundai Creta,Toyota Yaris Cross,Lancia Ypsilon Cassina,Fiat Egea,Toyota Yaris Cross,Bmw Serie 3,Renault Captur,Peugeot 3008,Toyota Rav4,Kia Sportage,Volkswagen Tiguan Aut,Mystery Car,

NZD 0 for Renault Duster-4wd,

NZD 0 for Volvo Xc60,Toyota Fortuner-4wd,Nissan Frontier,D1 Volvo C40,Volvo Xc90,Toyota Prado,4wd Lid Canopy-4wd,

NZD 0 for Skoda Enyaq Electric,Mazda Mx30,Kia Carnival,

NZD 0 for Toyota Rav4 Hybrid,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Queenstown Airport

Hotels

0.8 mi from DoubleTree by Hilton Queenstown

2.7 mi from Oaks Shores

3.1 mi from Oaks Club Resort

Other Landmarks

3.8 mi from Shotover River

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: -45.0211 168.7392

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 9.1 / 10 Excellent

  • Vehicle condition: 4.8
  • Vehicle cleanliness: 4.8
  • Spaciousness: 4.2
  • Counter staff: 5.1
  • Pick-up location: 4.8
  • Drop-off location: 5.1
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Queenstown

    7 /10 Good

    Reviewed: Wednesday, February 4, 2026

    I was expecting to get Hyundai accent, but they gave me a compact Suzuki. But overall great experience.
    Read More >

  • K.LARDIZABAL

    Queenstown

    9.3 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Excellent customer service! however, the car given is a suzuki and is smaller than a Hyundai Accent.
    Read More >

  • P.Cresswell

    Queenstown

    7.7 /10 Good

    Reviewed: Wednesday, February 4, 2026

    Pleased with the good cost of car
    Read More >

  • R.Shah

    Queenstown

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    It was a very spacious car and we enjoyed our trip as there was a good spacious car
    Read More >

  • Nancy Leonard

    Queenstown

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Very professional
    Read More >

  • Julius Hughes

    Queenstown

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Very good.
    Read More >

  • Michelle Vincent

    Queenstown

    10 /10 Excellent

    Reviewed: Wednesday, February 4, 2026

    Very good, the car was new and clean.
    Read More >

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What's the address of the rental location?

SIR HENRY WIGLEY DRIVE, QUEENSTOWN, 9349, NZ

What is the Telephone Number?

+6498703330

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Queenstown Airport car rental location is in terminal

You can walk to the counter of Alamo - Queenstown Airport car rental.

Your rental will be serviced by Enterprise. Upon arrival please be on the lookout for the Enterprise counter located in the Arrivals hall of the airport terminal. Your rental will be serviced there. The car rental counter is located in the Arrivals hall of the Queenstown Airport Terminal opposite to luggage belt 1.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return to Rental Car Park at the airport, you will see "Rental Car Return" sign at the entrance. Google map link: https://maps.app.goo.gl/M54PnTBCv2E2ZqdP6

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of NZD 13 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + NZTA Translation

    The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in New Zealand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Queenstown Airport

  • Hotels

    0.8 mi from DoubleTree by Hilton Queenstown

    2.7 mi from Oaks Shores

    3.1 mi from Oaks Club Resort

  • Other Landmarks

    3.8 mi from Shotover River

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