QUEENSTOWN AIRPORT CAR RENTAL REVIEWS

So far, everything’s been fine.

No pushy upselling at all, and they even provided a shuttle for pickup.

First time renting a car overseas and everything from pickup to drop-off was super smooth. I upgraded to full insurance on the spot and it wasn’t expensive at all. This self-drive trip around New Zealand’s South Island was amazing—truly a once-in-a-lifetime experience!

I didn’t bring a translated copy, so it took quite a while to communicate with the staff, but they were patient and we got everything sorted out in the end, thanks.

Pretty good overall.

Everything went really smoothly. Once we landed at the airport and contacted customer service, someone came to pick us up right away. They were super friendly and the service was really attentive.

Super satisfied with everything.

Everything else was great, but on the fourth day the battery died. I called roadside assistance and they came out to replace it, all fully covered by the insurance.

Awesome value for money – hybrid, 4WD, and handles mountain roads outdoors really well.

Both pick-up and drop-off went really smoothly, and the staff were all very friendly and helpful.

The car was practically brand new and the staff were really friendly and helpful.

Pickup and return were super quick and easy, and there was no pushy upselling at all.

Overall, the pickup and drop-off experience was excellent.

Super smooth experience from start to finish.

Really good overall.

Pick-up was quick and smooth, and the staff took their time to patiently explain everything about the car.

We landed in Queenstown pretty late, around 9:30 pm, but everything was still super smooth. The car drove really well and both pickup and drop-off were very convenient. The rental counter is right by the airport exit, sharing the same area with Hertz. The lady who helped us was really nice, processed everything quickly, and even reminded us to bundle up because it was freezing outside.

Picked us up right at the airport and dropped us back off after we returned the car. The girls at the counter were all super nice.

Pretty good overall.

Pickup and return were both super quick and hassle-free.