Overall service was quite satisfactory. However, since it's an electronic contract, make sure to read the terms carefully and ask questions if needed before signing. Once signed, it will be sent to your email.
The service was good, pick-up and return were convenient, and the deposit refund was quick with no unnecessary fuss. A very positive car rental experience. Although the car wasn't a Rav4, it was of the same class, and quite good.
The overall process was simple, the staff at the pickup location provided clear directions, and we got an upgraded hybrid car which was very stable to drive.
Very disappointed that Tesla not available! The excuse Hertz gave is arbitrarily wrong.
Should take Tesla off the orders if they have sold them all.
Highly recommend the polestar, if a Tesla is not available. Prefer a Tesla
For actual service, just go with Hertz. In Queenstown, renting a car requires queuing for the paperwork, but both pickup and drop-off are relatively convenient when using Hertz directly.
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