NEW YORK CAR RENTAL REVIEWS

Satisfied

The main issue is that the car pickup location is too slow.

The rental company tried to upsell full insurance and local Ezpass, and their attitude was poor if you refused.

Returning the car was convenient, the location was accessible, and the staff provided enthusiastic service.

Very good

Extremely satisfied with the service, top-notch quality.

Excellent

Very satisfied.

Very satisfied

Quick vehicle pickup with short queues.

Short waiting time, and you can simply drive in for the return.

Very satisfied. As a loyal QEEQ customer, I will continue using their services, especially on September 19th when I want to rent a Model Y.

They kept insisting on renting an EZpass, which costs nearly 200 yuan per day. However, based on actual road conditions, it turned out to be completely unnecessary.

Good

The waiting time is still quite long, but most staff members have a good working attitude.

Very satisfied

Extremely satisfied

Highly visible signage.

The service of AVIS entirely depends on the staff at the specific location. The service at the New York City downtown location is quite good, but the Boston downtown location is much worse. When the reserved car model is unavailable, they claim to contact an emergency service specialist, but in reality, no one reaches out. The reserved minivan model is often not available in most cases, even if you prepaid the full amount and showed up at the designated time. The front desk will reject you with reasons such as 'the car is under a safety recall,' and then they'll offer you an SUV. However, an SUV cannot compare in terms of passenger comfort and luggage capacity.

Excellent