CAR RENTAL REVIEWS ON AVIS IN NEW YORK

Good service attitude.

I visit New York many times every year and always use the same rental location. It's near the Empire State Building and easy to find.

Extremely satisfied with the service, top-notch quality.

Satisfied

Satisfied.

Efficient and straightforward, checking in early is better.

Extremely satisfied.

Very satisfied.

Very satisfied

Very easy to locate, the car received was a Chevrolet, easy to drive and very spacious.

Very satisfied.

Extremely satisfied

The waiting time is still quite long, but most staff members have a good working attitude.

Satisfied, but the car made a loud noise at high speeds. Luckily, it held up until drop-off without any issues.

Highly visible signage.

The service of AVIS entirely depends on the staff at the specific location. The service at the New York City downtown location is quite good, but the Boston downtown location is much worse. When the reserved car model is unavailable, they claim to contact an emergency service specialist, but in reality, no one reaches out. The reserved minivan model is often not available in most cases, even if you prepaid the full amount and showed up at the designated time. The front desk will reject you with reasons such as 'the car is under a safety recall,' and then they'll offer you an SUV. However, an SUV cannot compare in terms of passenger comfort and luggage capacity.

Excellent