I got to the store about 27 minutes earlier than my scheduled time and ended up driving out later than my original booking. No one reminded me that the extra time would be charged, but after I filed a complaint they agreed to refund it, so overall I’m satisfied. They did try to upsell roadside assistance, and I added it just for convenience.
Everything about the rental went really smoothly—the whole process was great, the car was in excellent condition, and the overall experience was fantastic.
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