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Thrifty, Hilo International Airport Car Rental

Thrifty 2000+ ratings, 12 reviews

Hawaii - Hawaii Island, Hawaii, United States

8.9 / 10 Very good

Best Price Car Rentals at Hilo Airport(ITO)

Last updated on: September 18, 2025

Thrifty - Hilo International Airport Information, Car Rental Instructions & Policies

Address

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

Telephone

+18772830898

Pick-up Instructions

The Thrifty - Hilo International Airport car rental location is in terminal

You can walk to the counter of Thrifty - Hilo International Airport car rental.

The store is located in Terminal 1.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
USD 13/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 16.99/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 13.99/day
capped at USD 98
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 13.99/day
capped at USD 98
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 13.99/day
capped at USD 91
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
USD 18/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Mexico, Canada
A vehicle can be driven across the Canadian border at any time, no matter what location it was rented from. It is recommended to have PERS coverage when using vehicle in cross border rentals for the US and Canada. The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification. If a renter (including a Canadian resident) is driving a U.S. rented (and licensed in the U.S.) vehicle to Canada, it can only be driven across the border for up to 30 days unless an extension is requested from Customs at the time of entry.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Hilo Airport

63.7 mi from Kona Airport

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: 19.714664 -155.06361

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Thrifty-Hilo International Airport-34144-store The Rental Desk
Guest Reviews

Total points： 8.9 / 10 Very good

  • Vehicle condition: 0.6
  • Vehicle cleanliness: 0.6
  • Spaciousness: 0.4
  • Counter staff: 0.7
  • Pick-up location: 0.7
  • Drop-off location: 0.7
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Hawaii - Hawaii Island

    8.7 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Free shuttle bus from the cruise terminal to airport. Friendly staff. Easy process.
    Read More >

  • Sandy Jenny

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Clear guidance, convenient, fast, quick deposit refund
    Read More >

  • Lena Saxton

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Satisfied
    Read More >

  • Leonard Clark(e)

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    Not bad
    Read More >

  • Donald Dickens

    Hawaii - Hilo

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very convenient, right at the airport
    Read More >

  • Cleveland Simon

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    It's okay, but be careful to refuel before returning the car. Make sure to get a receipt from a gas station near the airport, otherwise you'll have to pay an extra $15.
    Read More >

  • Webster Benedict

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very satisfied
    Read More >

  • Quintion Noel

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Sunday, September 21, 2025

    The car is quite basic and plain, with everything being manual. It has a soft top, which doesn't feel very safe. It's equipped with a V6 engine, likely 3.6L, and the power is decent.
    Read More >

  • Nelson Jerry

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Very good
    Read More >

  • Victoria Hoyle

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Sunday, September 21, 2025

    Read More >

  • Ruby Micah

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    The process is simple and very convenient. Just present your driver's license, translation document, and credit card. After the deposit is charged, they give you the key and provide details about the specific parking spot behind the service counter to pick up the car.
    Read More >

  • Riva Walkley

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    Convenient and fast.
    Read More >

  • Neil Margaret

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, September 21, 2025

    It was alright, nothing special in terms of service. Unlike in Maui, where I got a free upgrade to a better vehicle.
    Read More >

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What's the address of the rental location?

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

What is the Telephone Number?

+18772830898

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Thrifty - Hilo International Airport car rental location is in terminal

You can walk to the counter of Thrifty - Hilo International Airport car rental.

The store is located in Terminal 1.

How to Return to the Store, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time.

What are the Accepted Cards as Payment Methods for this Car Rental Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car Rental Store?

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Store?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

  • Additional driver USD 13/day

    Note that all drivers must provide their valid documentation.

  • GPS rental USD 16.99/day

    Provided by the local stores. Usually, interface and voice are of the local language.

  • Infant car seat rental USD 13.99/day

    capped at USD 98

    Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

  • Child car seat rental USD 13.99/day

    capped at USD 98

    Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

  • Child booster seat rental USD 13.99/day

    capped at USD 91

    Recommended for children weighing 40-80 lbs /18-36 kg

  • Tire chains rental USD 18/day

    Prices and inventory depend on local stores.

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.5 mi from Hilo Airport

    63.7 mi from Kona Airport

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