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Dollar, Hilo International Airport Car Rental

Dollar 3000+ ratings, 23 reviews

Hawaii - Hawaii Island, Hawaii, United States

8.4 / 10 Very good

Best Price Car Rentals at Hilo Airport(ITO)

Last updated on: September 16, 2026

Dollar - Hilo International Airport Information, Car Rental Instructions & Policies

Address

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

Telephone

+18664342226

Pick-up Instructions

The Dollar - Hilo International Airport car rental location is in terminal

You can walk to the counter of Dollar - Hilo International Airport car rental.

The counter of the car rental company is opposite to the exit of the airport, and it is possible to walk to the store following the "Car Rental" sign.

Drop-off Instructions

Please follow the "Rental Car Return" signs to designated parking lot and drop off your car. Then, you can walk back to airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30
06:30 -21:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Other car models

Pack up ^
100% of the rental car rate plus USD 20030-60

Ford Transit

Ford Explorer-4wd

Volvo Xc60

Pack up ^
100% of the rental car rate plus USD 50030-60

Chevrolet Spark

Kia Rio Hb

Compact Or Larger

Kia Soluto

Volkswagen Taigo

Subaru Legacy Or Similar

Opel Grandland

Mercedes Benz Gle 4matic-4wd

Volkswagen Vento

Volkswagen Virtus

Toyota Camry Hybrid

Hyundai Tucson

Toyota Camry

Nissan Sentra

Ford Taurus

Audi A4 Avant

Show more >

Chevrolet Spark

Kia Rio Hb

Compact Or Larger

Kia Soluto

Volkswagen Taigo

Subaru Legacy Or Similar

Opel Grandland

Mercedes Benz Gle 4matic-4wd

Volkswagen Vento

Volkswagen Virtus

Toyota Camry Hybrid

Hyundai Tucson

Toyota Camry

Nissan Sentra

Ford Taurus

Audi A4 Avant

Volvo S60 Hybrid

Ford Mustang Convertible

Toyota Tacoma

Ford F 150

Pack up ^
USD 20030-60

Chevrolet Spark

Kia Rio Hb

Compact Or Larger

Kia Soluto

Volkswagen Taigo

Subaru Legacy Or Similar

Opel Grandland

Mercedes Benz Gle 4matic-4wd

Volkswagen Vento

Volkswagen Virtus

Toyota Camry Hybrid

Hyundai Tucson

Toyota Camry

Nissan Sentra

Ford Taurus

Audi A4 Avant

Show more >

Chevrolet Spark

Kia Rio Hb

Compact Or Larger

Kia Soluto

Volkswagen Taigo

Subaru Legacy Or Similar

Opel Grandland

Mercedes Benz Gle 4matic-4wd

Volkswagen Vento

Volkswagen Virtus

Toyota Camry Hybrid

Hyundai Tucson

Toyota Camry

Nissan Sentra

Ford Taurus

Audi A4 Avant

Volvo S60 Hybrid

Ford Mustang Convertible

Toyota Rav4 Or Similar

Buick Encore

Pack up ^
USD 50030-60

Toyota Rav4 Or Similar

Buick Encore

Pack up ^
USD 30030-60

Toyota Fortuner

Volkswagen T-cross

Opel Crossland

Jeep Wrangler 2 4 Dr

Volvo Xc90 Hybrid

Pack up ^
USD 40030-60

Toyota Highlander

Chevrolet Tahoe

Description Not Available

Pack up ^
USD 75030-60

B5 Audi Rs3 Sportback

Genesis G70

Mercedes E-class

Ford Mustang Convertible,

Ford Mustang Gt Premium

Pack up ^
USD 85030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay Visa Master DinersClub JCB Discover AMEX

Discover is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, Debit Mastercard, Discover, Visa Debit

Visa Master Debit Mastercard Discover Visa Debit

DinersClub,JCB,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada
The renter must have a valid driver's license and rental record to cross the border into Canada. Canadian law does require that everyone entering the country have a passport, so everyone in the vehicle must have the proper identification.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

USD 0

Theft Insurance Excess:

USD 0

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Hilo Airport

65.3 mi from Kona Airport

CHECK RATES
Map view of Dollar Store Location
coordinates: 19.714353 -155.039617

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Dollar-Hilo International Airport-32093-store The Rental Desk
Guest Reviews

Total points： 8.4 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Rupert Sophy

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, October 26, 2016

    Convenient, fast, good vehicle condition
    Read More >

  • Rudolf Sophia

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, March 21, 2019

    Good
    Read More >

  • Denise Robin

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Thursday, May 10, 2018

    Read More >

  • Edith Henry

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Thursday, November 15, 2018

    Read More >

  • Cornelius Gill

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Tuesday, March 5, 2019

    The man was quiet but very genuine!
    Read More >

  • Godfery Wheatley

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Sunday, April 29, 2018

    Read More >

  • Page Rhys

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, March 11, 2024

    I am very satisfied with the overall service.
    Read More >

  • Yvette Haydn

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Thursday, June 13, 2024

    Read More >

  • Marico Sheridan

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, June 3, 2024

    It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.
    Read More >

  • Doreen Barrie

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Thursday, February 22, 2024

    Good
    Read More >

  • Ingram Matthew

    Hawaii - Hawaii Island

    2 /10 Poor

    Reviewed: Tuesday, October 1, 2024

    Read More >

  • Egbert Eve

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, January 12, 2025

    The waiting time was very short.
    Read More >

  • Cecilia Arnold

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Tuesday, January 14, 2025

    The process was very fast and satisfying. You need to inspect the car yourself, mark any scratches on paper, and give it to the front desk. The rental period starts from the time you receive the keys. When returning the car, you need to check the fuel level and mileage.
    Read More >

  • Beverly Locke

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, January 14, 2025

    Satisfied
    Read More >

  • Malcolm Rutherford

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Monday, January 20, 2025

    Professional and considerate of customer needs.
    Read More >

  • Gerald Gray

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Sunday, February 2, 2025

    The service was excellent, no unnecessary upselling, and the deposit process was straightforward.
    Read More >

  • Randolph Titus

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, February 5, 2025

    Excellent
    Read More >

  • Zona Sheridan

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Wednesday, March 5, 2025

    It's alright.
    Read More >

  • Jo Bessie

    Hawaii - Hawaii Island

    6 /10 Average

    Reviewed: Wednesday, May 21, 2025

    Read More >

  • Audrey Turner

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, June 4, 2025

    When I arrived, there were no flights landing, so it wasn't crowded and I quickly got the car.
    Read More >

  • Mortimer Adams

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Thursday, June 5, 2025

    Thank you very much.
    Read More >

  • Carol Hamlet

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Saturday, June 14, 2025

    Extremely satisfied
    Read More >

  • Emma Craigie

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Friday, July 25, 2025

    Very good, they provided a new car.
    Read More >

  • Norma Gibbon

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Saturday, September 27, 2025

    Unable to select Kia Soul as an option.
    Read More >

  • Martha Orlando

    Hawaii - Hawaii Island

    8 /10 Very good

    Reviewed: Tuesday, October 21, 2025

    Easy to find and pretty fast. The car is good. However, there's one concern: I don't know when the deposit will be refunded.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Wednesday, November 26, 2025

    The taxi company's service was efficient and satisfying.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Saturday, November 29, 2025

    The car was in great condition.
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, March 17, 2026

    Really good
    Read More >

  • Anonymous

    Hawaii - Hawaii Island

    10 /10 Excellent

    Reviewed: Tuesday, August 11, 2026

    Super satisfied with everything.
    Read More >

More Car Rental Brands at Hilo Airport

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What's the address of the rental location?

1 GENERAL LYMAN FIELD,HILO,HI,96720,US

What is the Telephone Number?

+18664342226

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Dollar - Hilo International Airport car rental location is in terminal

You can walk to the counter of Dollar - Hilo International Airport car rental.

The counter of the car rental company is opposite to the exit of the airport, and it is possible to walk to the store following the "Car Rental" sign.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please follow the "Rental Car Return" signs to designated parking lot and drop off your car. Then, you can walk back to airport.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of USD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

  • For local renters, you need to bring:

    Full driver's license issued in United States

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.3 mi from Hilo Airport

    65.3 mi from Kona Airport

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