Overall it was a pretty good experience: the car was quite new and smooth to drive. But the information wasn’t very clear. When I booked, it showed Tesla, but when I arrived at SFO they told me there was no Tesla available, only other models, and they even had to double-check if they had any EVs at all. That’s when I realized there was a tiny line in the booking that said Tesla or similar. If you don’t look closely, you’d totally miss that, so I was a bit disappointed. That said, apart from not getting the exact car I was expecting, I was quite happy with everything else and the service overall.
They gave us a Subaru—don’t remember the exact model, but it had three rows and fit six of us perfectly. It was basically brand new with only about 700 miles on it, and the power was great. I’d never driven one before so I wasn’t used to some of the smart features, but I eventually figured out the adaptive cruise control, which made driving a lot easier.
At first there was a bit of miscommunication – they gave us a 5-seater even though I’d booked a 7-seater. After talking to them on site, they switched us to a 7-seat Buick. I didn’t really pay attention to the exact model, but the Buick was a bit bigger, which worked out perfectly since we had six people and a lot of luggage.
Super easy to find—just followed the instructions from QEEQ and got there with almost no line. Check-in went smoothly, staff were friendly, and the car drove really well, super smooth.
One of the latches on the soft-top Wrangler was broken, so when it poured, water leaked in… There weren’t any other Wranglers to swap into, so I just had to put up with it. Then on the way down from the volcano the wind was so strong it literally lifted the top—such a mess… But once we’d already been up to the stargazing lookout, I didn’t really care anymore. They switched me into a very new Altima and the rest of the trip was smooth sailing—sedans are definitely more comfortable.
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View more >Super happy with the whole experience, everything went really smoothly.
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