BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Really good overall.

Really great experience, the service was top-notch.

Really friendly service and super thoughtful reminders—felt really well taken care of!

Pretty good overall.

Super quick, no waiting in line at all.

Really friendly and helpful service.

The location was super easy to find and the staff were really welcoming and helpful.

My English is really basic—just everyday phrases—so it’s hard for me to discuss the details of a rental with staff. Using this rental platform really helped bridge that gap. But in reality, some issues are still hard to handle on the spot. For example, when returning the car, there were only one or two staff members and a ton of vehicles. They were extremely busy, so there was no chance to talk through any questions. If you go back to the counter, you have to queue all over again, and when you’re rushing to catch a flight, you simply don’t have the time to stand in line and ask for help.

Super satisfied with the whole experience.

Fast and hassle‑free.

The staff were pretty friendly and easy to talk to.

The rental counter at Dallas Airport is really new and modern, and the staff were super friendly. The shuttle buses run very frequently.

The original car we booked wasn’t available, so they upgraded us for free to an amazing car. It was in great condition, almost brand new, and super easy to drive. It performed perfectly the whole trip and really made our vacation so much better.

Super efficient service.

Super happy with them – almost never have to wait in line when I go.

Super convenient and fast—you can just take the airport shuttle bus there and returning the car is really easy.

We booked an 11:00 pickup and got to the rental place at 10:30, but they wouldn’t start the paperwork until exactly 11:00. Once they did, they were really strict with the checks – they even asked to see our entry stamp, but the US doesn’t stamp passports anymore, so they ended up checking our inbound flight ticket instead. The car they assigned us was the red one on the right, and during the inspection we noticed the rear right tire was damaged. We asked them to change the car, they checked with the manager and agreed, but after about 10 minutes they gave us the smaller car on the left, which was definitely not as spacious as the first one. Overall the process was reasonably efficient, no upselling at any point, and the return was literally done in seconds.

Just one counter, so it depends how long the line is, but overall it’s never too crowded. Service is great, easy to find, cars are very new and in excellent condition.

Super easy to find and really convenient.

Pretty good.