It was my first time renting a car on the QEEQ platform, and it exceeded all my expectations. The car was brand-new, extremely comfortable, and highly cost-effective. Highly recommended!
QEEQ offers affordable prices (cheaper than Budget's official website). I booked a similar model to Kia Soul and received a spacious Nissan Altima sedan. The base price includes CDW (collision damage waiver). It's recommended not to choose additional insurance upfront and instead add the official Liability insurance at the rental counter.
They kept insisting on renting an EZpass, which costs nearly 200 yuan per day. However, based on actual road conditions, it turned out to be completely unnecessary.
I arrived at 10:55 AM, and the queue was very long. After finally getting to the counter, an elderly Asian woman named MARY who only spoke English began causing trouble. First, she asked why a family of three chose such a large car. I explained that large cars aren’t available in China, but I like big vehicles. She then claimed this particular car had been recalled, and when I asked how long I’d have to wait, a supervisor said at least 40 minutes to an hour. I couldn't wait because my 90-year-old great-grandmother was waiting for us to have lunch together. Next, they started upselling me, offering a brand-new Cadillac model at $199 per day, discounted to $79 per day. I said it was too expensive and asked for a cheaper alternative. They proposed various vehicles, but I insisted on seeing pictures. She said not all cars had photos available, and I declined options like minivans until they finally offered a 7-seater from GM, which I accepted. By then, it was already afternoon. She then pressured me to buy insurance. I explained that I had already purchased comprehensive insurance, but she claimed she had worked here for 30 years and knew for sure that rental car platforms only offer three types of coverage, insisting I had to buy insurance directly from them. She also mentioned additional services and asked me to insert my credit card. When I confirmed whether it was for a deposit, she stayed quiet but asked me to proceed. Then she made me individually confirm various charges. I was annoyed, but my great-grandmother in Los Angeles had already called to hurry me, so I reluctantly confirmed the charges. In the end, they charged me $752.38! As I was leaving with my luggage, two girls approached me and asked what they should do since their insurance wasn’t recognized. I said I faced the same issue and had no choice but to accept it due to time constraints.
Overall, it was okay. I was worried they might assign us a small hatchback, so I specifically chose a regular sedan. However, they still gave us a Mazda 3 hatchback. The main issue was that our golf bag couldn't fit in the trunk and had to be placed on the back seat. Luckily, there were only two of us—if we had one more person, it would have been very inconvenient. The car's condition was average. Once we hit 70 mph, the vehicle started to shake, so we didn't dare drive any faster or go on long trips, fearing something might happen. A word of caution: during pickup, the counter staff will go over the details with you and ask you to confirm that the car must be returned with a full tank of gas. You'll have to agree to an electronic contract on a screen. Here's where I got tricked. I didn't read the terms carefully because I assumed it was just a formality since I had already paid beforehand. One of the terms mentioned that the car could be returned without refueling, which ended up costing an extra $48. There was no hard selling or upselling, though. The pickup process itself went smoothly. My only dissatisfaction was the poor condition of the car. Other than that, everything else was fine.
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