PHOENIX AIRPORT CAR RENTAL REVIEWS

Excellent vehicle..staff very professional. Rental process efficiently

The entire booking process is commendable

It was great customer service,

Perfect!!

exceed

great

Quick pickup and excellent service attitude.

Very efficient.

Thrifty rental review: real-world test of a Nissan Sentra for daily commuting Overall rating: (4/5) Car rented: Nissan Sentra or similar Location: Major US airport branches Price & booking: great bang for your buck Thrifty’s biggest selling point is definitely the price. After comparing with Hertz and Avis, Thrifty’s quote was clearly more competitive, especially if, like me, you only need a simple car to get around. The base rate was very reasonable, and booking through a third‑party site shaved the price down even further. Car condition: a solid, practical runabout I ended up with a Nissan Sentra. - Exterior & interior: The car was generally clean. There were a few minor scratches on the outside (pretty normal for rentals), but the interior was in decent shape and well maintained. - Driving experience: As a compact sedan, the Sentra is well‑suited for city driving and everyday commuting. Fuel economy was pleasantly good, and the seats were reasonably comfortable. For longer trips they can feel a bit on the thin side, but as a temporary, get‑you‑from‑A‑to‑B car, it does the job just fine.

Renting a car is very convenient.

This company is very popular, with significantly more customers than the surrounding businesses. They offer a wide range of vehicles, and the rental process is convenient and well-organized. They also patiently address any customer questions.

The line was actually pretty long—I waited almost 10 minutes before realizing I could just scan the QR code to pick up the car. It cost me about $25 more, but it saved my whole family from waiting around hungry for another hour, so it was totally worth it. I finished everything online, got the parking spot number right away, and then just walked over and drove off.

old car

no price drop

Huge thanks to Karin at Hertz for all the help—really appreciate everything he did for me.

Extremely satisfied

A little slow at check in

Great so far

Very good. On the day of pickup, which happened to be the first day of a short holiday, the total wait time, including queuing and waiting for the car, was 2 hours. However, the car was in great condition and even larger than expected, so it was worth the wait.

Satisfied

Very satisfied, as always.

Free upgrade for the vehicle model.