Alamo, Phoenix Sky Harbor Intl. Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Phoenix Sky Harbor Intl. Airport Information, Car Rental Instructions & Policies

Address

1805 E SKY HARBOR CIR S, PHOENIX, AZ, 85034, US

Telephone

+18443709817

Pick-up Instructions

The Alamo - Phoenix Sky Harbor Intl. Airport car rental location is located out of the airport

From your gate or baggage claim, please follow signs to board the Sky Train to the Rental Car Center. Please proceed to the Alamo lobby where you can utlize our self service kiosks or be assisted by one of our team members at the counter.

Drop-off Instructions

Please follow rental car return sign near the parking lot and follow the instructions and drive the car to the corresponding parking lot. Park your car on the floor of the Rental company. There will be a receptionist. The receipt will be provided after the car inspection.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	USD 400	10-30
Tesla 3 Infiniti Q50 Jeep Grand Wagoneer L Chevrolet Corvette Maserati Ghibli Lucid Air Bmw Serie 5 Rivian R1s Range Rover Sport, Bmw X7, Mercedes Gls Porsche Boxster Maserati Quattroporte, Mercedes Benz S-class Range Rover Special Pack up ^	USD 850	10-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, Discover, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Canada

Vehicles rented in the United States can be driven in any state in the United States. Vehicles may not be driven into Mexico. Vehicles rented in the United States can be driven into Canada, with the exception of 12 or 15 passenger vans,cargo van，luxury cars but must be returned to the United States unless Renter has pre-arranged with Provider to drop the vehicle off at one of Provider’s approved locations in Canada whereby a transborder fee may apply. Please reach to the renting location directly for details on cross-border restrictions. Rentals originating at any Alaska location are not eligible to be driven outside of Alaska. If you have any questions about this policy, please ask the renting branch.

Not allowed:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 200-300 for other car models.

USD 0 for Skoda Kodiaq,

Third Party Liability Insurance Excess:

USD 0

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2 mi from Phoenix Airport

18 mi from Phoenix Deer Valley Airport

Railway Stations

2.4 mi from Union Station

Other Landmarks

2 mi from Copper Square

2 mi from Historic Heritage Square

2.9 mi from Burton Barr Library

CHECK RATES

Map view of Alamo Store Location

coordinates: 33.4307 -112.0408

Location Images

Alamo-Phoenix Sky Harbor Intl. Airport-19687-telegraph

The Sign

Alamo-Phoenix Sky Harbor Intl. Airport-19687-store

The Rental Desk

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 2.7
Vehicle cleanliness: 2.6
Spaciousness: 2.6
Counter staff: 2.8
Pick-up location: 2.5
Drop-off location: 2.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

S.Ng
Phoenix
10 /10 Excellent
Reviewed: Friday, June 15, 2018
Like: The booking, pick up and drop off were a breeze. The vehicle was in good condition and service staff were friendly and professional. Will definitely use this service again.
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C.Salloum Yared
Phoenix
10 /10 Excellent
Reviewed: Friday, June 22, 2018
Like: No hidden fees like other car companies.
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P.GrayMason
Phoenix
10 /10 Excellent
Reviewed: Wednesday, July 4, 2018
Like: Professional
Dislike: Everything was good
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John F
Phoenix
10 /10 Excellent
Reviewed: Friday, July 6, 2018
Like: Picked up a nice new vehicle for our family road trip. A completely hassle free experience.
Dislike: We had to return the vehicle
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Anonymous
Phoenix
10 /10 Excellent
Reviewed: Tuesday, December 3, 2019
Outstanding service and people. So good, I called the Alamo main desk to say thanks.
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Anonymous
Phoenix
8 /10 Very good
Reviewed: Friday, January 3, 2020
Car smelled of perfume and made my clothes smell too!
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domenico raguseo
Phoenix
10 /10 Excellent
Reviewed: Tuesday, December 5, 2023
Fantastic
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Willie Emmie
Phoenix
10 /10 Excellent
Reviewed: Sunday, January 31, 2016
Overall service was great, fast and convenient!
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Mandel Rebecca
Phoenix
10 /10 Excellent
Reviewed: Thursday, November 19, 2015
The service was excellent!
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Barlow Pigou
Phoenix
8 /10 Very good
Reviewed: Monday, August 3, 2015
Good service
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Felix Hume
Phoenix
10 /10 Excellent
Reviewed: Monday, November 21, 2016
Excellent service, highly recommended by friends. The only downside is that although I purchased third-party roadside assistance online, it couldn't be reflected during on-site processing, so I had to buy additional insurance.
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Wayne Raymond
Phoenix
2 /10 Poor
Reviewed: Friday, December 29, 2017
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Hilary Rusk
Phoenix
10 /10 Excellent
Reviewed: Saturday, August 5, 2017
The process was simple, the service was warm and attentive, and both picking up and returning the car were fast and convenient!
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Natividad Harrison
Phoenix
10 /10 Excellent
Reviewed: Tuesday, February 28, 2017
The service was attentive and enthusiastic. The return process was simple and convenient. The car was relatively new and trustworthy.
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Derrick Mond
Phoenix
10 /10 Excellent
Reviewed: Monday, October 2, 2017
Convenient and fast, plus the staff is very friendly.
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Chloe Roland
Phoenix
10 /10 Excellent
Reviewed: Saturday, May 26, 2018
Got the car at Phoenix airport, no waiting, free upgrade, no push to buy insurance. When we asked for full coverage, the staff asked if we had travel insurance and then explained that some parts of it overlap, so no need to buy extra. Very honest.
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Elvis Lee
Phoenix
10 /10 Excellent
Reviewed: Tuesday, January 1, 2019
There was no queue when renting the car (while other companies had queues)! The counter staff were very polite, although they recommended another insurance not included in the comprehensive insurance, called towing insurance. In case of theft or an accident, the company would be responsible for towing the car back. Otherwise, towing fees in the US are very high, so we bought it.
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Emmanuel Field
Phoenix
10 /10 Excellent
Reviewed: Monday, November 25, 2019
I returned the car three hours late, but after a brief chat with the staff, they waived the fee. Awesome.
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Noah Gus
Phoenix
10 /10 Excellent
Reviewed: Saturday, October 26, 2019
The car was in good condition, and pickup was convenient. As good as always.
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Victoria Hoyle
Phoenix
10 /10 Excellent
Reviewed: Sunday, October 20, 2019
A few hours after picking up the car, I noticed the windshield washer wasn't working. I returned to the rental location and got a replacement vehicle. The customer service was quick. The second car wasn't filled up completely, but the staff noted it in the system, allowing for a return with an empty tank. The return process was smooth.
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Sandy Piers
Phoenix
4 /10 Average
Reviewed: Saturday, May 18, 2024
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A.Chapleski
Phoenix
6 /10 Average
Reviewed: Thursday, August 22, 2024
The initial Jeep Grand Cherokee broke down. Terrible car..
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Jennifer Wood
Phoenix
10 /10 Excellent
Reviewed: Monday, August 12, 2024
The staff at the counter was very patient. Knowing that we had a large group and lots of luggage, they proactively upgraded us to a larger vehicle. Very satisfied, nice!
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Irma Houston
Phoenix
10 /10 Excellent
Reviewed: Sunday, September 8, 2024
Since the car pickup was in the evening, there was no need to wait in line. The staff were very friendly.
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Jack Roy
Phoenix
10 /10 Excellent
Reviewed: Tuesday, January 7, 2025
Excellent.
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Geraldine Evan
Phoenix
6 /10 Average
Reviewed: Thursday, July 31, 2025
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