PITTSBURGH AIRPORT CAR RENTAL REVIEWS

Convenient and efficient

Pretty good.

The service was very good, but the car was a bit dirty and not cleaned; the windows were somewhat dirty.

Very convenient, the pick-up and return processes were quick.

Very fast, the reception staff and car return staff were very friendly!

The front desk service was extremely patient and very good.

No need to queue at 10 AM.

Excellent!

Pretty good

Satisfied

I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

Pretty good.

Very satisfied, both pickup and drop-off were very convenient.

Satisfied

Convenient pickup and drop-off at the airport, good service without unnecessary interruptions, following standard procedures.

Great value for money.

Clear and straightforward

Satisfied overall, but they suggested upgrading to a four-wheel-drive for safety in snowy weather, and it didn't snow at all during the 10-day rental.

Overall service was good, but the car's condition was average. There was a constant oil change reminder, and the windows were quite dirty.