NATIONAL CAR RENTAL REVIEWS IN UNITED STATES

Good

Worker on counter staff was definitely sick so we kept our distance but other than that we had a great experience, car was in a good condition and caused us 0 issues over a month

Price drop worked and saved us 160$ which is super awesome!

Everyone there was super friendly and welcoming.

I was delighted with the competitive price, the ease of booking, the quality of the vehicle and the speed of pick up at the counter.

It was easy to navigate and clear to understand.

Car was almost new and had all the latest features which made the drive quite enjoyable

You can sign up for membership for free and just walk straight into the lot to pick a car yourself, super convenient.

Very satisfied. You can smoothly pick up the car with your domestic driver's license and a translation. The staff is very friendly, and you can choose from similar models. At first, we picked a convertible, but since we had a lot of luggage, they replaced it with a four-door Jeep for us.

We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.

We have used QEEQ before and it works real well. No problems and convenient website.

The staff were very polite. I was given a choice of several cars. As recommended by the service staff, I selected a Toyota Camry. To my delight it was a near new car. I was running late on the return and only had 3/4 of a tank of gas. To my surprise (and further delight) I was given a $10 rebate towards the fuel cost and only charged $6. I very much appreciated this. Next time I rent a car it will be with National at the John Wayne Airport.

The booking platform was easy to use. As an international driver, I was happy with the price, inclusive of the insurance. I used the Price Drop service and saved a further $35. However, I was nervous that the rebooking would not be confirmed and I would miss out on getting a car. It was reconfirmed. But i was anxious until it was. In the future I will use price drop only when I book many weeks in advance of my trip. That way I can turn it off and not risk losing the car.

Had the self serve machines which made it quick and easy.choice of car and colour,the kids like that. All too easy Perfect

The best car rental experience ever.

Easy and professional

Very good experience

Free upgrade to SUV. Lovely!

National can’t change the hour my reservations that I needed on last minute :(

Good app

Our English isn’t great so we couldn’t really understand the lady at the counter, but she used a translation app to talk with us and was actually quite patient. The car wasn’t the exact model we booked, but it was a brand‑new 2025 vehicle, really easy to drive, and the full‑to‑full fuel policy was very convenient. When we returned the car, the staff even drove us right up to the elevator, and since it was raining that day, that extra service felt really thoughtful.

Renting a car was simple and efficient.

It happened many years ago, I've forgotten.

Super happy with everything, big thumbs up!

Drop off and shuttle to LAX was quick and efficient. Staff at Yosemite airport was wonderful albeit the rental system had a temporary shut down.

Cancellation process was easy. Rebooking was easy. Loved the flexibility that came with changing bookings without extra charges. Exactly what you want when booking on line.

We were directly enrolled into the emerald system and so received extra perks.

Good deal