Perfect

The staff at both pickup and drop-off locations were very friendly, patient, and warm. Especially when I forgot a key at the hotel during drop-off, the staff, after getting permission, provided me with a vehicle for free so I could retrieve it. It was very touching.

Didn’t show much interest in giving a good service just take your car and go attitude, wasn’t happy that I paid more to be able to pay Cash in branch and they wouldn’t expect it or that I paid more because they are “in terminal” but actually are not and still required a shuttle to get to them & back.

Like: Starting with the employee who handled the initial registration when collecting the vehicle (she was fantastic!), all the way through to the vehicle itself and finally the dropoff, I was extremely impressed and happy. Would rent from National every time.

Like: The staff was exceptionally helpful especially the woman working the exit when I picked the vehicle up at 1:00 in the morning.