HERTZ CAR RENTAL REVIEWS IN UNITED STATES

Pretty good overall.

Pretty good overall.

The staff were incredibly friendly and helpful.

The staff gave really clear, detailed explanations about everything.

Really great overall

Great experience overall.

Pick-up and drop-off are at the same place, and there’s a shuttle that takes you to and from the airport, super fast and convenient. We rented on the Big Island for 6 days over the Spring Festival, booked early, and full coverage was only about 2,100 RMB. Even when the volcano erupted, they still kept our car for us, which was really reassuring.

Super attentive and really friendly attitude.

Hertz was great overall, everything went super smoothly.

Super convenient.

Super satisfied with the whole experience.

Really great rental experience this time. I landed in Tucson pretty late, but thanks to the clear instructions on my booking it was super easy to find the rental location. The staff were very friendly and professional, didn’t try to upsell me anything, and processed everything quickly. Picking up the car was smooth and straightforward. Returning the car was just as easy: even though there were several cars ahead of me, the staff checked mine very quickly. The whole return process took less than 10 minutes—they just walked around the car once and that was it, no delays at all. Overall, incredibly convenient.

Very satisfied with the rental company.

Came at night and there was almost no line, so everything was super quick.

Pretty good overall.

Absolutely awesome.

I booked a Suburban but they upgraded me to a Yukon with only 160 miles on it—basically a brand‑new car.

Service was decent, nothing to complain about.

They even let me pick up the car early and arranged everything really smoothly.

There were tons of people and no cars available at first, everyone was just waiting. Maybe because we had kids with us, we only waited about 15 minutes. They didn’t try to hard-sell any extras either, just asked about them briefly and that was it.