CAR RENTAL REVIEWS ON HERTZ AT KONA AIRPORT, KOA

Pick-up and drop-off were both really quick.

Very satisfied, Hertz has always been an industry benchmark.

Satisfied

Car was upgraded and nice.

Easy and inexpensive.

Very satisfied.

Pick-up and drop-off are at the same place, and there’s a shuttle that takes you to and from the airport, super fast and convenient. We rented on the Big Island for 6 days over the Spring Festival, booked early, and full coverage was only about 2,100 RMB. Even when the volcano erupted, they still kept our car for us, which was really reassuring.

This was one of the worst rental experiences ever. I’ll never use hertz again.

Hertz is excellent, no long queues, and specific car models provided.

No upselling.

Very satisfied, the car was in great condition, and the pickup process took about five minutes.

Great experience. No complaints at all.

East booking process. Got the van at a great price.

Very quick and nice

The first car had some issues, but I went back the next day to exchange it. The rental company's service was excellent.

The staff's attitude was great. There were some minor issues when picking up the car, but the staff were very patient and helped us.

Very helpful counter staff at the Herz agency. Staff for the drop off was also friendly and helpful.

Efficient.