SAN FRANCISCO CAR RENTAL REVIEWS

Service was great.

Pick-up was super quick and hassle-free, and there were no extra charges at all.

Super efficient service and the staff were really friendly.

Overall it was a pretty good experience: the car was quite new and smooth to drive. But the information wasn’t very clear. When I booked, it showed Tesla, but when I arrived at SFO they told me there was no Tesla available, only other models, and they even had to double-check if they had any EVs at all. That’s when I realized there was a tiny line in the booking that said Tesla or similar. If you don’t look closely, you’d totally miss that, so I was a bit disappointed. That said, apart from not getting the exact car I was expecting, I was quite happy with everything else and the service overall.

The front desk staff were really patient and had a great attitude.

Super satisfied with the whole experience

Very satisfied

Super efficient service and the pickup went really smoothly.

Smooth, efficient process from start to finish.

The staff were really warm and friendly.

Everything was great – the staff were super nice, the service was excellent and the price was very, very good.

AVIS staff were really friendly, explained everything clearly, and even gave helpful reminders.

Booked a Ford Focus but got a Kia K4 instead. I wasn’t expecting much from Kia at first, but once I picked it up I realized the space was way bigger than the Focus, it was a pretty much brand-new car with just over 9,000 km, and the tech was great too. I was really happy with it. They didn’t try to upsell me at pickup—probably because I’d already taken full insurance—and returning the car was super easy as well.

Really great experience overall.

Really good overall.

Super easy to find—just followed the instructions from QEEQ and got there with almost no line. Check-in went smoothly, staff were friendly, and the car drove really well, super smooth.

Absolutely amazing and super fast!

Overall the service was pretty good.

Picked the car up around 6:30 with no line at all. Paperwork was done really fast, and they even offered me two models to choose from. I went for the Highlander and it turned out to be the larger Grand Highlander. It used more gas than I expected, but with four people and four big suitcases, it was definitely more comfortable.

Super satisfied, definitely worth recommending to others.