SAN FRANCISCO CAR RENTAL REVIEWS

Service was great, the line moved quickly, and there were no extra sales pitches.

Had an awesome car rental experience.

The service was warm and attentive. When the car window got smashed during nighttime parking in Los Angeles, the vehicle replacement was very efficient.

Car was excellent and comfortable, rental desk was understaffed, took 1 hr to pick up due to long line of people waiting

Business as usual

No comments

You do have to walk a bit and then take a shuttle bus.

Extremely satisfied

Nothing to complain about. While another brand nearby had a long queue, this one finished quickly. No waiting needed.

The location was convenient. I arrived in San Francisco at night and there weren’t many people. There were only 4 people ahead of me in line.

Super convenient and great service overall—really satisfied!

Honestly exceeded my expectations. I’d been worried about hidden fees, but everything turned out super transparent, legit, and smooth from start to finish.

I originally booked a Mazda 3, but when I got to the airport they didn’t have that model available. Anyone who rents often probably knows that’s pretty standard. They first switched me to a similar-level Chevy SUV, but when I got to the garage that car was still being washed, so they upgraded me again to a VW Atlas SE – a model we don’t get back home. I was planning to drive a light, nimble Japanese car and ended up in a mid-to-full size SUV instead.

Overall the rental experience was pretty good.

They charged me over $40 extra just to pick up the car two hours earlier.

Absolutely satisfied! So far, I've completed two trips with this company—one from October 1st to 19th, crossing the U.S., and the other from October 20th to 31st, touring the Great Lakes and southeastern cities in Canada. Both the vehicles and services were top-notch. I just hope they can provide an expense statement (or invoice). Will definitely choose them again next time!

There are hidden charges.

The lady at pickup was just okay, but the guy who handled our return was really nice.

The waiting time was very short.

Everything went really smoothly with the rental, super efficient and not crowded at all.

Service was great and pickup went really smoothly.